Durham, North Carolina, United States · Hybrid
The Director, Clinical Solutions is responsible for leading the strategic growth, development, and overall effectiveness of Ascom’s Clinical Application Consulting function. This role ensures the organization delivers sc…
Skills: Team Leadership, Clinical Workflow Analysis, Instructional Design, Change Management, Strategic Planning
Gothenburg, Västra Götaland County, Sweden · Hybrid
Senior Mechanical Engineer - Take end-to-end responsibility for the mechanical design Ascom develops mission critical, near real time solutions used in hospitals, elderly care, correctional facilities and other demanding…
Skills: PTC Creo, Mechanical Design, Molded Plastic Design, Product Configuration, Regulatory Compliance
Aarhus Municipality, Central Denmark Region, Denmark · Hybrid
At Ascom we are proud of what we do, knowing that we are making a difference. At our company you’ll be part of a stimulating and diverse environment, where you will work with colleagues from different parts of the globe.…
Skills: Service Delivery Management, Customer Success Management, Project Management, ITIL, Customer Relationship Management
Cluj-Napoca, Romania · Hybrid
About the Role Do you thrive in designing and maintaining robust IT infrastructures while ensuring stability, security, and continuous improvement? In this role, you will be responsible for shaping and operating Ascom’s …
Skills: Infrastructure Design, Microsoft Server Environments, Networking, Cloud Infrastructure, Cybersecurity
Cluj-Napoca, Romania · Hybrid
About the Role Do you thrive on bringing structure to complexity—turning scattered inputs into clear plans, solid business cases, and measurable improvements? In this role, you’ll be the engine that keeps our ICT infrast…
Skills: Vendor Management, FinOps, Infrastructure Budgeting, Project Management, Change Management
Cluj-Napoca, Romania · Hybrid
About the Role Do you thrive on bringing structure to complexity—turning scattered inputs into clear plans, solid business cases, and measurable improvements? In this role, you’ll be the engine that keeps our ICT infrast…
Skills: Vendor Management, FinOps, Infrastructure Budgeting, Project Management, Change Management
Cluj-Napoca, Romania · Hybrid
About the Role Do you thrive on bringing structure to complexity—turning scattered inputs into clear plans, solid business cases, and measurable improvements? In this role, you’ll be the engine that keeps our ICT infrast…
Skills: Vendor Management, FinOps, Infrastructure Budgeting, Project Management, Change Management
Durham, North Carolina, United States · Hybrid
Ascom US is looking for a Senior Legal Counsel to join our Morrisville, NC team part time. This position will be 20 hours a week in our Morrisville office. What we expect you to do for us: Provide legal advice and strate…
Skills: Legal Advice, Strategic Guidance, Contract Drafting, Contract Negotiation, Compliance
Durham, North Carolina, United States · Hybrid
Ascom US is looking for a Senior Legal Counsel to join our Morrisville, NC team part time. This position will be 20 hours a week in our Morrisville office. What we expect you to do for us: Provide legal advice and strate…
Skills: Legal Advice, Strategic Guidance, Contract Drafting, Contract Negotiation, Compliance
Durham, North Carolina, United States · Hybrid
Morrisville, NC Drive capability. Enable performance. Build a culture of learning. Join Ascom as a Learning & Development Manager – US and lead the rollout of our Academy strategy across North America. You’ll translate g…
Skills: Instructional Design, Curriculum Development, Facilitation, LMS Platforms, Project Management
Alberta, Canada · Remote OK
Own market growth. Lead strategic accounts. Drive revenue impact. Join Ascom’s Sales organization as a Regional Sales Director and take a high-impact role in driving growth across Western Canada. This is a hunter-focused…
Skills: Strategic Account Development, Channel Partner Management, Value-Based Selling, Pipeline Forecasting, Territory Sales Strategy
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Lead the strategic growth and effectiveness of the Clinical Application Consulting function to drive customer outcomes and scalable clinical programs. Standardize clinical consultation methodologies and develop innovative care models like Virtual Nursing and Silent ICU.
Requires a Licensed Registered Nurse (RN) with over 7 years of clinical experience and 5+ years in clinical workflow technology and leadership roles. Must have a proven track record of scaling programs and the ability to travel up to 75%.
The Director, Clinical Solutions is responsible for leading the strategic growth, development, and overall effectiveness of Ascom’s Clinical Application Consulting function. This role ensures the organization delivers scalable, high-quality clinical consulting, training, and post-deployment success programs that drive measurable improvements in customer outcomes. This leader will standardize and optimize clinical consultation, testing, and training methodologies across the organization, while also developing innovative clinical programs leveraging Ascom solutions—including emerging care models such as Virtual Nursing and Silent ICU. As a key member of the Professional Services Leadership team, this role plays a critical part in enabling customer adoption, improving clinical workflows, and ensuring long-term customer success following deployment.
What we would like from you:
Team Leadership & Development
Lead, mentor, and scale the Clinical Application Consultants team, driving performance, consistency, and professional growth.
Establish clear role expectations, competencies, and career development pathways for clinical team members.
Build a high-performing, customer-focused team aligned to organizational growth objectives.
Process Standardization & Operational Excellence
Design, implement, and continuously improve standardized clinical consultation methodologies across all customer engagements.
Define and create deployment tools to enable best practices for solution design validation, workflow analysis, and clinical testing processes.
Develop repeatable frameworks that ensure consistent, high-quality delivery across diverse healthcare environments.
Training Strategy & Scalable Enablement
Reengineer and modernize the clinical training program to support scalability across enterprise healthcare and industry customers.
Develop standardized training curricula, documentation, and toolkits that can be deployed consistently across organizations.
Create interactive and simulation-based training experiences that closely mimic real-world system usage.
Design training assets that can be integrated into customer Learning Management Systems (LMS) to support ongoing education and adoption at scale.
Ensure training programs drive measurable adoption and competency across clinical end users.
Innovation & Program Development
Lead the development of new clinical programs leveraging Ascom solutions that address evolving healthcare delivery models
Drive innovation in areas such as Alarm Management, Virtual Nursing, Silent ICU
Advanced clinical communication workflows
Partner with Product, Sales, and Customer stakeholders to identify unmet needs and translate them into scalable, solution-based programs.
Establish frameworks for piloting, validating, and scaling new use cases across the customer base.
Customer Success & Change Management
Develop and implement a structured Customer Success program supporting clients post-deployment.
Establish a data-driven approach to customer success by leveraging clinical and operational KPIs to measure adoption and solution impact.
Support customers through organizational change associated with new technology adoption
Partner with customers to interpret performance data and translate insights into actionable workflow improvements.
Develop standardized reporting frameworks and dashboards to communicate value and outcomes to clinical and executive stakeholders.
Provide guidance to customer leadership on best practices for driving behavioral and workflow change.
Support continuous improvement initiatives by identifying trends, gaps, and opportunities to enhance clinical efficiency and patient safety outcomes.
Lead efforts to identify expansion opportunities through demonstrated value realization.
Strategic Collaboration
Partner with Sales to support strategic opportunities by providing clinical expertise and ensuring alignment between proposed solutions and customer needs.
Collaborate with Product and Engineering teams to influence roadmap priorities based on clinical insights and customer feedback.
Contribute to broader Professional Services strategy and organizational initiatives.
What you would bring to Ascom
Licensed Registered Nurse (RN)
Minimum 7+ years of clinical experience in acute care and/or healthcare industry roles supporting clinical solutions.
Minimum of 5+ years of experience within a clinical workflow technology organization (Example: Nurse Call, Patient Monitoring, Virtual Nursing, Clinical Communications)
Minimum 5+ years of leadership experience, including team development and program ownership.
Demonstrated success in building and scaling programs, processes, or service offerings.
Strong understanding of enterprise clinical workflows and communication challenges across healthcare systems.
Experience in training development, instructional design, or scalable enablement programs preferred.
Proven ability to influence stakeholders and drive outcomes in complex healthcare environments.
Excellent executive-level presentation and communication skills.
Ability to travel up to 75%.
Bringing data to life
Our vision is a world where the right information moves people forward. Our mission is to put the right information in the right hands at the right time so that people can make the best possible decisions. We are a global provider of communication and collaboration solutions for the acute care, long-term care and enterprise sectors. Our solutions are based on intelligent integrations with software and hardware that are open source and compatible with third party solutions. Every single second, our systems generate large amounts of data, which we then turn into useful and actionable information. This helps us to bring data to life for people in the toughest operational environments, ensuring smooth, complete, and efficient workflows. Ascom is headquartered in Baar (Switzerland), has operating businesses in 19 countries and employs around 1,400 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich.
Offices: Ascom Holding AG, Zugerstrasse 32, Baar, ZG 6340, CH
Bringing data to life
Our vision is a world where the right information moves people forward. Our mission is to put the right information in the right hands at the right time so that people can make the best possible decisions. We are a global provider of communication and collaboration solutions for the acute care, long-term care and enterprise sectors. Our solutions are based on intelligent integrations with software and hardware that are open source and compatible with third party solutions. Every single second, our systems generate large amounts of data, which we then turn into useful and actionable information. This helps us to bring data to life for people in the toughest operational environments, ensuring smooth, complete, and efficient workflows. Ascom is headquartered in Baar (Switzerland), has operating businesses in 19 countries and employs around 1,400 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich.
Offices: Ascom Holding AG, Zugerstrasse 32, Baar, ZG 6340, CH
