Berlin, Berlin, Germany · On-site
We’ve signed up for an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have somethin…
Skills: Operations Management, Project Management, Partner Success, Customer Success, Team Leadership
Vienna, Vienna, Austria · Hybrid
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: B2B Sales, Team Leadership, Sales Strategy, SaaS, Inside Sales
Besançon, Bourgogne – Franche-Comté, France · Remote OK
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Account Management, Sales, Automotive Industry, Connected Services, Negotiation
Bengaluru, Karnataka, India · Hybrid
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: PHP 8+, Laravel, Microservices, Event-driven architecture, AWS
Leipzig, Saxony, Germany · On-site
Wir haben uns auf eine ambitionierte Reise begeben. Mach mit! Wer wir sind - Unsere Mission und unser Antrieb Arrive ist eine führende globale Mobilitätsplattform, aktiv in über 90 Ländern und 20.000 Städten, mit starken…
Skills: Preventive Maintenance, Reactive Repair, Technical Troubleshooting, Equipment Installation, Customer Service
Berlin, Berlin, Germany · On-site
Wir haben uns auf eine ambitionierte Reise begeben. Mach mit! Wer wir sind - Unsere Mission und unser Antrieb Arrive ist eine führende globale Mobilitätsplattform, aktiv in über 90 Ländern und 20.000 Städten, mit starken…
Skills: Warehouse Management, Team Leadership, Process Optimization, KPI Monitoring, Inventory Management
Bengaluru, Karnataka, India · Hybrid
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Product Management, Data Engineering, Machine Learning, Customer Discovery, Data Literacy
London, England, United Kingdom · Hybrid
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: PHP, Laravel, REST APIs, SQL, AWS
Berlin, Berlin, Germany · Hybrid
Wir haben uns auf eine ambitionierte Reise begeben. Mach mit! Wer wir sind - Unsere Mission und unser Antrieb Arrive ist eine führende globale Mobilitätsplattform, aktiv in über 90 Ländern und 20.000 Städten, mit starken…
Skills: Customer Relationship Management, Project Management, System Integration, Data Analysis, Quality Assurance
Łódź, Łódź Voivodeship, Poland · On-site
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Facility Management, Vendor Coordination, Office Administration, Contract Negotiation, Health and Safety Compliance
Atlanta, Georgia, United States · On-site
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: B2B Sales, Cold Outreach, Pipeline Management, Consultative Selling, Revenue Forecasting
Stockholm, Sweden · On-site
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: IFRS Compliance, Technical Accounting, External Audit Management, Financial Reporting, Consolidated Financial Statements
Atlanta, Georgia, United States · On-site
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Technical Account Management, Client Relationship Management, API Triage, SQL, Python
Berlin, Berlin, Germany · Hybrid
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Program Management, Project Management, Financial Management, Contract Negotiation, P&L Management
Chișinău, Moldova · Remote OK
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Data Analysis, Market Intelligence, AI Tools, Excel, CRM Platforms
Madrid, Community of Madrid, Spain · On-site
$35k–$40k/yr
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: B2B Sales, SaaS Solutions, Lead Generation, Cold Calling, Negotiation
Atlanta, Georgia, United States · On-site
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Sales Compensation Administration, Xactly Incent, Salesforce CRM, Data Integration, Advanced Excel
Rome, Lazio, Italy · On-site
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Inside Sales, Cold Calling, B2B Sales, CRM Management, Negotiation
London, England, United Kingdom · Hybrid
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Sales Operations, Revenue Operations, Salesforce, Data Governance, Pipeline Management
London, England, United Kingdom · Hybrid
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something…
Skills: Revenue Operations, Sales Operations, Salesforce, GTM Strategy, Data Governance
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You will lead the DACH Partner Success team by executing regional strategies, managing local budgets, and optimizing end-to-end delivery workflows. Additionally, you will act as a flow agent to resolve operational bottlenecks and foster a collaborative, customer-centric team environment.
The role requires 5+ years of experience in operations or partner success within a high-growth technology or mobility environment. Candidates must possess native-level German and C1 English proficiency, along with a proven track record in team leadership and workflow optimization.
We’ve signed up for an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.
Within our Parking Business Unit, you will lead our DACH Partner Success team as the Team Manager - Partner Success (DACH). In this vital leadership position, you will report directly to the Regional Director and collaborate closely with key stakeholders across regional delivery teams, global tooling, and regional leadership. The purpose of this role is to execute our regional partner success strategy, empower local teams, and ensure DACH partner success activities run efficiently and to high standards. As a unique opportunity, you will serve as a "flow agent," identifying process bottlenecks and bridging global systems with local market nuances, giving you a powerful platform to build stability for our growing team and shape the future of urban mobility in a high-growth environment.
Formulate and execute local partner success strategies that align with regional plans, taking ownership of local budgets and regional performance.
Ownership for the country(ies) budget and operational performance
Prioritize and allocate resources effectively across implementation projects, customer orders & support.
Continuously optimize end-to-end local delivery workflows (such as Order-to-Invoice), ensuring central global processes translate seamlessly to local market specificities.
Drive tooling optimization by transitioning legacy local platforms to global unified systems, balancing high scalability with essential local requirements.
Accountable for coordinating daily team operations and leading collective operational meetings, serving as a "flow agent" to resolve operational friction and escalate complex issues when necessary.
Instill a deep, customer-centric service mindset within the team through structured onboarding, professional training, and active stakeholder engagement.
Foster a cohesive, collaborative, and psychologically safe environment, supporting team well-being through regular 1-on-1 conversations and constructive feedback.
Standardize local procedures and establish robust KPI grids and dashboards to build transparency around client and partner service levels.’
Accountable for the Annual Compensation Review process, the preparation of the assessment is done together with the Team Leader
You are a collaborative, growth-oriented leader who welcomes change with an open mind and leads teams with empathy and clarity. You thrive on solving complex, multi-layered challenges and excel at translating high-level vision into structured, actionable workflows. With strong commercial insight and excellent active listening skills, you communicate effortlessly with cross-functional stakeholders and convey a team-first culture. You are passionate about developing people, helping others grow, and building inclusive workspaces where everyone can pitch in. Your natural resilience and ability to navigate ambiguity enable you to keep partner success activities steady, focused, and adaptable to future scale.
5+ years of professional experience leading, motivating, and developing teams in operations management, project management, or partner/customer success within a high-growth SaaS, technology, or mobility environment.
Proven track record of developing and motivating diverse teams, including running performance reviews, compensation planning, and recruiting talent.
Strong experience in optimizing end-to-end local delivery workflows and leading transition initiatives from local systems to global platform solutions.
Excellent analytical capabilities, with a history of designing and utilizing KPI dashboards to drive data-based decisions and transparent service levels.
Native/C2 German and C1 English level. Additional European languages considered a plus.
This role is based in Berlin, Germany
About us Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.
Travel is more than a journey, it's how you Arrive.
Arrive brings together some of the most trusted names in urban mobility, EasyPark, ParkMobile, RingGo, Parkimeter, Flowbird, YourParkingSpace, Parkopedia, and Yellowbrick, into one global force for smarter, more seamless travel. Founded in 2025 and built on over 70 years of mobility innovation, our team of 4,000+ people supports nearly 60 million users in more than 20,000 cities across 90+ countries. Arrive helps people and decision-makers make better choices about urban mobility and ease the experience of travel. It's our goal to do this in as many cities as possible, regardless of their size, location, or mobility maturity. Our mission is to be the leading global mobility platform, helping both people and cities by saving them time, making cities easier to navigate and more enjoyable to live in. Smart payments, optimized parking, data-driven traffic reduction and reinvestment in public transportation and green space - these are the ingredients to make cities more livable. It's about more than function, it's about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it's how you Arrive.
Offices: Birger Jarlsgatan 57b, Stockholm, Stockholm County 11356, SE
Travel is more than a journey, it's how you Arrive.
Arrive brings together some of the most trusted names in urban mobility, EasyPark, ParkMobile, RingGo, Parkimeter, Flowbird, YourParkingSpace, Parkopedia, and Yellowbrick, into one global force for smarter, more seamless travel. Founded in 2025 and built on over 70 years of mobility innovation, our team of 4,000+ people supports nearly 60 million users in more than 20,000 cities across 90+ countries. Arrive helps people and decision-makers make better choices about urban mobility and ease the experience of travel. It's our goal to do this in as many cities as possible, regardless of their size, location, or mobility maturity. Our mission is to be the leading global mobility platform, helping both people and cities by saving them time, making cities easier to navigate and more enjoyable to live in. Smart payments, optimized parking, data-driven traffic reduction and reinvestment in public transportation and green space - these are the ingredients to make cities more livable. It's about more than function, it's about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it's how you Arrive.
Offices: Birger Jarlsgatan 57b, Stockholm, Stockholm County 11356, SE
