Clera home
·Dashboard

Jobs at Arcsen (Now Hiring) — 8 open

Arcsen logoArcsen

Business Analyst (Mid Level) - Salesforce Delivery

Cairo, Cairo, Egypt · Remote OK

Mid level

The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry…

Skills: Business Analysis, Salesforce Implementation, Requirements Gathering, BRD Writing, User Stories

Arcsen logoArcsen

Talent Acquisition Coordinator

Cairo, Cairo, Egypt · Remote OK

Entry level

The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry…

Skills: Technical Recruiting, Sourcing, Candidate Screening, Interview Coordination, Talent Pipeline Building

Arcsen logoArcsen

Technical Recruitment Intern

Cairo, Cairo, Egypt · Hybrid

Entry level

The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry…

Skills: Technical Sourcing, Candidate Screening, Interview Coordination, Applicant Tracking Systems, Candidate Engagement

Arcsen logoArcsen

SiteCore Solution Architect (XM Cloud)

Dubai, Dubai, United Arab Emirates · Hybrid

Senior+

The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry…

Skills: Sitecore XM Cloud, Solution Architecture, Next.js, React, .NET

Arcsen logoArcsen

Native Mobile Engineer (iOS / Android / Huawei)

Cairo, Cairo, Egypt · Hybrid

Senior

The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry…

Skills: Swift, Kotlin, iOS Development, Android Development, REST API

Arcsen logoArcsen

SiteCore DevOps / Platform Engineer

Cairo, Cairo, Egypt · Hybrid

Mid level

The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry…

Skills: Sitecore CLI, Azure DevOps, Git, Docker, Kubernetes

Arcsen logoArcsen

Senior SiteCore Developer

Cairo, Cairo, Egypt · Hybrid

Mid level

The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry…

Skills: Sitecore XM Cloud, Sitecore Headless (JSS), C#, .NET, REST API

Arcsen logoArcsen

SiteCore Solution Architect (XM Cloud)

Cairo, Cairo, Egypt · Hybrid

Senior+

The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry…

Skills: Sitecore XM Cloud, Solution Architecture, Next.js, React, .NET

Arcsen logo

Business Analyst (Mid Level) - Salesforce Delivery

Arcsen

Cairo, Cairo, Egypt • Remote OK

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • Performance Compensation, Remote Work Flexibility, Health Insurance, Paid Time Off, Holidays
  • Posted 4d ago
  • ~40 hrs/week
  • Remote in Egypt

Responsibilities

Lead requirements-gathering workshops and translate business needs into functional specifications and delivery artifacts for Salesforce solutions. Manage the end-to-end delivery process from discovery through UAT and final handover to the client.

Requirements

Requires 3+ years of business analysis experience or 2+ years in Salesforce implementations with a solid understanding of CRM clouds. Candidates should be proficient in writing structured documentation and facilitating client workshops in English.

Full job description

The Firm:

Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.

About the role

Arcsen is a Salesforce implementation partner delivering CRM transformation across retail, automotive, education, airline, and public sector clients in the Middle East. We're hiring a mid-level Business Analyst to join our delivery team and own requirements work end to end across active client engagements — from discovery through to UAT and handover.

You'll work alongside senior BAs, solution architects, and technical consultants, translating business needs into clear, buildable Salesforce solutions. This is a hands-on delivery role with room to grow into solution design and presales.

Responsibilities:

  • Lead requirements-gathering workshops and discovery sessions with client stakeholders, capturing business processes, pain points, and objectives.
  • Produce clear delivery artifacts: BRDs, user stories, process flows (BPMN), data mapping documents, and UAT plans.
  • Translate business requirements into functional specifications that solution and technical teams can build against.
  • Configure and support Salesforce solutions where needed, and validate that delivered functionality meets requirements.
  • Manage UAT cycles — coordinating test scripts, tracking defects, and driving sign-off.
  • Maintain backlogs and requirement traceability across the project lifecycle.
  • Support presales and scoping activities, including effort estimation and proposal input.
  • Act as a communication bridge between client stakeholders and the delivery team throughout the engagement.
  • 3+ years of business analysis experience, or 2+ years working specifically on Salesforce implementations.
  • Solid understanding of CRM concepts and at least one Salesforce cloud (Sales, Service, Marketing, or Data Cloud).
  • Proven ability to write structured requirements documentation — BRDs, user stories, acceptance criteria.
  • Experience facilitating workshops and managing client-facing communication with confidence.
  • Familiarity with process modeling (BPMN 2.0 a plus) and Agile delivery.
  • Strong analytical thinking and attention to detail.
  • Excellent written and spoken English; Arabic is an advantage given our regional client base.

Nice to have

  • Salesforce certifications (Administrator, Business Analyst, or cloud-specific consultant certs).
  • Experience with MuleSoft, Agentforce, or data migration projects.
  • Exposure to one or more of our core industries (automotive, retail, education, airline, public sector).
  • Prior experience at a consulting or implementation partner.

Why Arcsen

  • Work on high-impact Salesforce transformations for leading regional brands.
  • Structured BA practice with frameworks, mentorship, and a clear progression path.
  • Exposure across multiple industries and the full Salesforce platform.
  • A collaborative team that invests in capability building.
  • Attractive packages and performance compensation.
  • Full work comfort, ability to work remotely from any place.
  • Health insurance package. We care about your health and well-being.
  • Paid-time off and holidays. Giving our professionals the flexibility & responsibility to manage their times.

Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.

Related keywords

SalesforceMuleSoftTableauSlackSproutCertiniaSplunkCRMSales CloudService CloudMarketing CloudData CloudBPMNAgileUser StoriesBRD

About Arcsen

LinkedInVisit site

We help complex enterprises in the GCC modernise customer operations with Salesforce, Agentforce, Data Cloud, & MuleSoft

Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Dubai
LinkedIn followers
42,899

Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, and Slack, ensuring clients receive top-tier services tailored to their unique needs. Arcsen is dedicated to empowering businesses with cutting-edge technology solutions, enabling them to thrive in the rapidly evolving digital landscape. Our mission is to deliver unparalleled expertise and support, fostering growth and success for our clients across the globe. With a widespread presence across the globe, Arcsen serves clients from diverse industries and geographical locations, providing localized expertise and global best practices. Arcsen is your trusted partner in navigating the complexities of the digital age. With our industry-leading expertise and comprehensive suite of services, we empower businesses to embrace innovation, drive growth, and achieve lasting success in today's dynamic marketplace. Partner with Arcsen and unlock your organization's full potential. We bring the latest technologies (AI Cloud, Data Cloud) as well as Salesforce Industries and our deep industry knowledge to our customers.

Offices: Almas Tower, Jumeirah Lakes Towers, Dubai, AE · 122 Leadenhall Street, Level 30, The Leadenhall Building, London, England, GB · Degla Square, 04 Street 206, Maadi El Sarayat El Sharkia, Cairo, EG · Olaya Towers, Tower B, Riyadh, SA · West Bay, Level 21, Burj Doha, Doha, QA

SalesforceService Cloud ImplementationGlobal Business ConsultingMarketing AutomationTechnology ConsultingIndustry SolutionsChange ManagementBusiness AnalyticsCRM RoadmapsLead Management
View all jobs at Arcsen

About Arcsen

LinkedInVisit site

We help complex enterprises in the GCC modernise customer operations with Salesforce, Agentforce, Data Cloud, & MuleSoft

Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Dubai
LinkedIn followers
42,899

Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, and Slack, ensuring clients receive top-tier services tailored to their unique needs. Arcsen is dedicated to empowering businesses with cutting-edge technology solutions, enabling them to thrive in the rapidly evolving digital landscape. Our mission is to deliver unparalleled expertise and support, fostering growth and success for our clients across the globe. With a widespread presence across the globe, Arcsen serves clients from diverse industries and geographical locations, providing localized expertise and global best practices. Arcsen is your trusted partner in navigating the complexities of the digital age. With our industry-leading expertise and comprehensive suite of services, we empower businesses to embrace innovation, drive growth, and achieve lasting success in today's dynamic marketplace. Partner with Arcsen and unlock your organization's full potential. We bring the latest technologies (AI Cloud, Data Cloud) as well as Salesforce Industries and our deep industry knowledge to our customers.

Offices: Almas Tower, Jumeirah Lakes Towers, Dubai, AE · 122 Leadenhall Street, Level 30, The Leadenhall Building, London, England, GB · Degla Square, 04 Street 206, Maadi El Sarayat El Sharkia, Cairo, EG · Olaya Towers, Tower B, Riyadh, SA · West Bay, Level 21, Burj Doha, Doha, QA

SalesforceService Cloud ImplementationGlobal Business ConsultingMarketing AutomationTechnology ConsultingIndustry SolutionsChange ManagementBusiness AnalyticsCRM RoadmapsLead Management
View all jobs at Arcsen

Similar companies hiring

Capgemini (1809)Hewlett Packard Enterprise (1107)Oracle (962)PACS (890)CONA Services (725)NTT DATA North America (616)Verizon (548)Mastercard (515)KBR, Inc. (511)VOIS (488)Duke Health Technology Solutions (419)Virginia Information Technologies Agency (412)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty