About AMS is a leading provider of mining parts and support services, delivering reliable, cost-effective solutions through collaborative partnerships, proactive service, and operational excellence. We champion safety, e…
Skills: Parts Sourcing, Inventory Management, Order Processing, Customer Service, CRM Software
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Full-time
high school, professional certificate
Posted 35d ago
~40 hrs/week
Responsibilities
The role focuses on driving efficiency in parts sourcing, inventory management, and order processing for mining equipment. It involves collaborating with the Parts Operations Manager and providing technical product recommendations to customers.
Requirements
Candidates should have a high school diploma and a valid Apprenticeship Registration or equivalent hands-on experience. Proficiency in basic computer software and the ability to lift up to 50 lbs are required.
Full job description
About AMS is a leading provider of mining parts and support services, delivering reliable, cost-effective solutions through collaborative partnerships, proactive service, and operational excellence. We champion safety, efficiency, and profitability for our customers and our team.
Job Overview Are you a skilled, hands-on parts professional with mining gear expertise? AMS is seeking a Apprentice Parts Technician to drive efficiency and accuracy in parts sourcing, inventory, and order processing, while delivering exceptional customer service. You’ll collaborate with internal teams and external customers, manage inventory and orders, and ensure accurate, timely delivery.
Key Responsibilities
Collaborate with the Parts Operations Manager to maximize efficiency and accuracy in parts handling
Drive inbound/outbound prospecting and customer engagement to support service delivery
Qualify and route opportunities to the appropriate team member for development and closure
Maintain up-to-date knowledge of product lines, specifications, and alternatives
Issue purchase orders to external suppliers; manage weekly stock orders
Enter quotations, generate order confirmations, and finalize customer sales orders
Deliver exceptional customer service; provide practical solutions and product recommendations
Maintain accurate inventory aligned with customer history; locate parts in the ERP/system
Research accounts, identify key decision-makers, and generate interest
Review catalogue descriptions to match customer needs; propose alternatives when items are out of stock
Confirm selections with customers to ensure order accuracy
Prepare documentation and inventory for audits; handle shipper/receiver duties
Assist with physical inventory counts; support other duties as assigned
Required Qualifications
High school diploma or GED (preferred)
Valid Apprenticeship Registration or equivalent hands-on experience
Ability to lift up to 50 lbs
Basic computer proficiency; experience with CRM software and Microsoft Office Suite
Strong customer service, communication, and problem-solving skills
Preferred Qualifications
Experience in mining/industrial parts sales or inventory management
Knowledge of ERP/inventory management systems
Familiarity with cataloging, product specs, and supplier management
Working Conditions
40 hours/week (Monday–Friday); schedule may adapt to business needs
On-site role with adherence to client Safety, Drug, and Alcohol policies
#Journeyman Parts Technician #mining parts #industrial parts #inventory management #parts sourcing #procurement
Your Underground Mining & Tunnelling equipment specialist.
Industry
Mining
Company size
11-50 employees
Headquarters
Edmonton, Alberta
LinkedIn followers
7,449
With over 30 years’ experience, AMG is proficient in sourcing, customizing, and supplying all types of surface and tunnelling equipment. You can be confident that our wholly owned and guaranteed fleet of over 300 units makes sure your objectives are achieved.
From loaders, trucks, jumbos, bolters, drills and personnel carriers, shotcretes, concrete and transit mixers and support vehicles to graders, wheel dozers, apron feeders, buckets, boxes and manbaskets, you can be assured we have what you need.
Our experienced team of technicians provides proficiencies in reconditioning and remanufacturing equipment to meet your very specific requirements and our parts warehouse ensures we have everything we need to get the job done.
We also provide logistical support to ensure the equipment you need arrives to you with the least delay possible.
Our in-house team handles every aspect of your purchase or rental from start to finish and by managing every aspect in-house, you will always know where we are in the process of readying your order and this minimizes downtime.
Offices: 6932 Roper Rd NW, Edmonton, Alberta T6B 3H9, CA · 9615 37 Ave NW, Edmonton, Alberta, CA
Your Underground Mining & Tunnelling equipment specialist.
Industry
Mining
Company size
11-50 employees
Headquarters
Edmonton, Alberta
LinkedIn followers
7,449
With over 30 years’ experience, AMG is proficient in sourcing, customizing, and supplying all types of surface and tunnelling equipment. You can be confident that our wholly owned and guaranteed fleet of over 300 units makes sure your objectives are achieved.
From loaders, trucks, jumbos, bolters, drills and personnel carriers, shotcretes, concrete and transit mixers and support vehicles to graders, wheel dozers, apron feeders, buckets, boxes and manbaskets, you can be assured we have what you need.
Our experienced team of technicians provides proficiencies in reconditioning and remanufacturing equipment to meet your very specific requirements and our parts warehouse ensures we have everything we need to get the job done.
We also provide logistical support to ensure the equipment you need arrives to you with the least delay possible.
Our in-house team handles every aspect of your purchase or rental from start to finish and by managing every aspect in-house, you will always know where we are in the process of readying your order and this minimizes downtime.
Offices: 6932 Roper Rd NW, Edmonton, Alberta T6B 3H9, CA · 9615 37 Ave NW, Edmonton, Alberta, CA