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Jobs at American Screening Corporation (Now Hiring) — 4 open

American Screening Corporation logoAmerican Screening Corporation

Order Management & Customer Success Coordinator

Shreveport, Louisiana, United States · On-site

Senior

Benefits: Competitive salary Opportunity for advancement Training & development This is a text reduction task — no file creation needed. Here's the job description trimmed to ~4,000 characters: Order Management & Custome…

Skills: Order Management, Customer Success, Accounts Receivable, Collections, Credit Management

American Screening Corporation logoAmerican Screening Corporation

Order Management & Customer Success Coordinator

Shreveport, Louisiana, United States · On-site

Senior

Benefits: Competitive salary Opportunity for advancement Training & development This is a text reduction task — no file creation needed. Here's the job description trimmed to ~4,000 characters: Order Management & Custome…

Skills: Customer Service, Order Processing, Accounts Receivable, Collections, Credit Management

American Screening Corporation logoAmerican Screening Corporation

Controller

Shreveport, Louisiana, United States · Hybrid

Senior

Benefits: Competitive salary Training & development Opportunity for advancement (Multi-Entity | Compliance-Driven | Cash & Capital Protection Focused) Department: Finance & Accounting Reports To: CEO Works With: Departme…

Skills: GAAP, Month-end close, Cash flow management, Accounts Receivable, Accounts Payable

American Screening Corporation logoAmerican Screening Corporation

Controller

Shreveport, Louisiana, United States · Hybrid

Senior

Benefits: Competitive salary Training & development Opportunity for advancement (Multi-Entity | Compliance-Driven | Cash & Capital Protection Focused) Department: Finance & Accounting Reports To: CEO Works With: Departme…

Skills: GAAP, Month-end Close, Cash Flow Management, Accounts Receivable, Credit Risk Management

American Screening Corporation logo

Order Management & Customer Success Coordinator

American Screening Corporation

Shreveport, Louisiana, United States • On-site

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Senior

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  • Full-time
  • Competitive Salary, Opportunity For Advancement, Training & Development, Performance Bonuses, Paid Time Off, Paid Holidays
  • Posted 26d ago
  • ~40 hrs/week

Responsibilities

Acts as the central communication hub managing customer inquiries, order processing, and payment collections. Coordinates cross-departmentally with Sales, Warehouse, and Accounting while managing trade show logistics.

Requirements

Requires over 5 years of experience in customer service, order processing, or accounts receivable. Proficiency in Microsoft Office and experience with CRM/ERP systems is required, with a preference for HubSpot or NetSuite.

Full job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
This is a text reduction task — no file creation needed. Here's the job description trimmed to ~4,000 characters:

Order Management & Customer Success Coordinator American Screening Corporation | Shreveport, Louisiana | Onsite

Position Summary

ASC is seeking an organized, detail-oriented Order Management & Customer Success Coordinator to serve as a central communication hub between customers, Accounting, Sales, Warehouse Operations, and Executive Management. The ideal candidate thrives in a fast-paced environment and can manage customer service, order processing, payment collection, credit management, trade show coordination, and cross-functional project support.

Key Responsibilities

Customer Service & Order Management

  • Serve as the primary point of contact for customer inquiries via phone, email, and portals
  • Build strong customer relationships through proactive communication and follow-up
  • Process customer orders accurately, reviewing pricing, inventory, shipping, and payment status
  • Coordinate with warehouse and shipping teams to ensure timely delivery
  • Monitor open orders and communicate updates; process returns, credits, and replacements
Accounts Receivable & Credit Management

  • Contact customers regarding outstanding invoices and past-due balances
  • Process ACH, credit card, wire, and check payments
  • Follow up on unpaid invoices and coordinate approved payment arrangements
  • Assist Accounting with reducing aging receivables and improving cash flow
  • Assist with credit applications, verify trade references, and monitor credit limits
  • Recommend credit holds per company policy; work closely with the Controller on collections
Executive & Cross-Department Support

  • Support the Controller with collections, account reviews, payment tracking, and audit documentation
  • Coordinate with the Warehouse Manager on priority shipments, shipping discrepancies, and fulfillment timelines
  • Assist the VP of Sales with customer follow-up, account records, and sales team administrative needs
Trade Show & Event Coordination

  • Assist with planning and execution of industry trade shows and conferences
  • Coordinate booth materials, marketing collateral, giveaways, and product samples
  • Track deadlines and logistics; support travel, shipping, and post-show lead follow-up
CRM & Administration

  • Maintain accurate records in HubSpot, ERP, and customer databases
  • Generate reports and provide administrative support to leadership
  • Assist with process improvements and workflow documentation
Performance Metrics Order Accuracy, CSAT, Response Time, AR Collection Performance, DSO, Order Processing Speed, CRM Data Accuracy, Trade Show Execution, Customer Retention

Qualifications

Required:

  • 5+ years in Customer Service, Order Processing, Accounts Receivable, Collections, or Administrative Coordination
  • Strong communication, organizational, and multitasking skills
  • Proficiency in Microsoft Office; experience with CRM and ERP systems
Preferred:

  • Experience with HubSpot, NetSuite, Odoo, or QuickBooks
  • Background in healthcare, medical devices, fulfillment, or distribution
  • Trade show coordination and credit/collections knowledge
Compensation

  • $35,000–$45,000+ based on experience
  • Performance bonuses, PTO, paid holidays, and professional development opportunities
  • Full-time onsite position
Why ASC? Join a growing company dedicated to becoming the global leader in testing and compliance solutions. You'll play a critical role in customer success while supporting ASC's operational excellence.

That comes in at approximately 3,950 characters. Let me know if you'd like any sections expanded, trimmed further, or reformatted.

Related keywords

HubSpotNetSuiteOdooQuickBooksERPCRMAccounts ReceivableDSOCSATMedical DevicesFulfillmentDistributionCredit ApplicationsACH PaymentsTrade ShowsOrder Accuracy

About American Screening Corporation

LinkedInVisit site

#1 Manufacturer of Complete Rapid Drug & Alcohol Testing Solutions.

Industry
Medical Equipment Manufacturing
Company size
11-50 employees
Founded
2004
Headquarters
Shreveport, Louisiana
LinkedIn followers
3,727

American Screening Corporation is an ISO 13485 Manufacturer of FDA 510(K), CLIA waived Rapid Drug Testing Devices. We manufacture the highest quality products with highly competitive pricing and we sell to over 27 different countries. American Screening Corp is always looking for new products. If you believe that you have something we can add to our website feel free to email American Screening Corp. Mission * We pledge to give you the ultimate in customer service and product support to meet your Drug Test, Point of Care, & Medical Supply needs. * We provide the convenience of top quality Point of Care Diagnostics & On-Site Drug Testing products at the lowest prices. * We provide complete Drug Testing Solutions for both home and industry needs. Company Overview One of the fastest-growing providers of Wholesale On-Site Drug Testing and Medical Screening Devices on the Internet today, American Screening Corporation is ahead of the competition in bringing you convenient, cutting-edge products at extremely low prices.

Offices: 9742 Saint Vincent Ave, Ste 100, Shreveport, Louisiana 71106, US

Drug Test DistributorMedical Device ManufacturerISO 13485Medical SupplyNitrile GlovesEarloop MaskDrug Test KitDrug Test Cup12 Panel Drug Test CupUrine Test Kits
View all jobs at American Screening Corporation

About American Screening Corporation

LinkedInVisit site

#1 Manufacturer of Complete Rapid Drug & Alcohol Testing Solutions.

Industry
Medical Equipment Manufacturing
Company size
11-50 employees
Founded
2004
Headquarters
Shreveport, Louisiana
LinkedIn followers
3,727

American Screening Corporation is an ISO 13485 Manufacturer of FDA 510(K), CLIA waived Rapid Drug Testing Devices. We manufacture the highest quality products with highly competitive pricing and we sell to over 27 different countries. American Screening Corp is always looking for new products. If you believe that you have something we can add to our website feel free to email American Screening Corp. Mission * We pledge to give you the ultimate in customer service and product support to meet your Drug Test, Point of Care, & Medical Supply needs. * We provide the convenience of top quality Point of Care Diagnostics & On-Site Drug Testing products at the lowest prices. * We provide complete Drug Testing Solutions for both home and industry needs. Company Overview One of the fastest-growing providers of Wholesale On-Site Drug Testing and Medical Screening Devices on the Internet today, American Screening Corporation is ahead of the competition in bringing you convenient, cutting-edge products at extremely low prices.

Offices: 9742 Saint Vincent Ave, Ste 100, Shreveport, Louisiana 71106, US

Drug Test DistributorMedical Device ManufacturerISO 13485Medical SupplyNitrile GlovesEarloop MaskDrug Test KitDrug Test Cup12 Panel Drug Test CupUrine Test Kits
View all jobs at American Screening Corporation

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