Amano McGann For more than 40 years, Amano has delivered innovative technology solutions for the parking and time and attendance markets. Amano provides sophisticated and reliable parking systems which satisfy the most d…
ROLE OVERVIEW The Market Leader is responsible for direct sales in market as well as business development and operational oversight. The Market Leader ensures that all aspects of the operation follow Amano McGann standar…
Skills: Direct Sales, Business Development, Operational Oversight, Territory Management, Client Relationship Management
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$32/hr
Full-time
Posted 14d ago
~40 hrs/week
Responsibilities
Provide technical service, installation, and troubleshooting for automated parking systems while ensuring client satisfaction. Maintain detailed work orders and provide on-call emergency support as required.
Requirements
Must possess a valid driver's license and the ability to lift up to 100 lbs. Candidates must be capable of working outdoors in all climates and using various hand and power tools.
Full job description
Amano McGann
For more than 40 years, Amano has delivered innovative technology solutions for the parking and time and attendance markets. Amano provides sophisticated and reliable parking systems which satisfy the most demanding applications. As a subsidiary of Amano Corporation Japan, Amano McGann receives the support of a global organization generating in excess of $900 million in annual revenues and over 2,900 employees worldwide.
Key Responsibilities:
Provide technical service of automated parking systems, provide timely notification of problems or delays.
Technological knowledge
Assist with project set-up, installation, and customer training
Research and gain working knowledge via hands on and Amano McGann University on new hardware, devices and tools to provide better system solutions and installation and trouble shooting efficiency
Follow and enforce all OSHA safety practices
Complete PCI checklist when servicing applicable service issues
Ensure that work orders are detailed, completed per work order SOP and "signed-off" by the client prior to leaving the work site
Maintain and operate company fleet vehicles in a safe manner
Ensure work area is maintained and well organized
Generate service tickets as needed and follow up with support until the issues is resolved Provide On-Call after-hours and weekend emergency service as required by our customers (in rotation with our other technical staff)
Assist our sales staff in promoting the sale of new equipment where appropriate
Provide effective communication that creates a collaborative environment with all parties that the Project Team interacts with, including: Clients; Subcontractors; Branch staff; Support personnel; Corporate staff
Work overtime as needed
All other duties as assigned
Work Environment Requirements:
Able to work outdoors in all climates and conditions as needed
Maintain a valid driver's license and good driving record
Lift and/or move in excess of 50 lbs on a regular basis and up to 100 lbs on occasion
At times, this position will require kneeling, bending and working on ladders
Amano McGann is a world leader in providing advanced parking solutions offering an extensive sales service and support network across North America and Canada. Not only do we offer cutting edge hardware, we are committed to providing the most comprehensive and flexible software suite in the industry. Our team of engineers and developers understand the real-world issues our customers face every day and apply this knowledge to each of our products. We are committed to developing quality products and long-term relationships in every market we serve through innovation, operational excellence, and a strong customer focus.
Our dedication and experience in the parking industry has led to over 6,000 installations worldwide, serving clients from hospital systems to universities, hotel chains to airports, and municipalities to sports complexes. Amano McGann aims to help reach our customer’s goals whether it’s maximizing revenue or control access, increasing security or offering unmatched customer service.
• Headquartered in Roseville, MN
• 22 branch offices and 20+ distributors located all across the US and Canada
• Subsidiary of Amano Corporation, Japan
• World class manufacturing based in the United States
• Multi-dimensional solutions
• User-friendly technology
• On-going technical support
Offices: 2740 Arthur St, Roseville, Minnesota 55113, US
Amano McGann is a world leader in providing advanced parking solutions offering an extensive sales service and support network across North America and Canada. Not only do we offer cutting edge hardware, we are committed to providing the most comprehensive and flexible software suite in the industry. Our team of engineers and developers understand the real-world issues our customers face every day and apply this knowledge to each of our products. We are committed to developing quality products and long-term relationships in every market we serve through innovation, operational excellence, and a strong customer focus.
Our dedication and experience in the parking industry has led to over 6,000 installations worldwide, serving clients from hospital systems to universities, hotel chains to airports, and municipalities to sports complexes. Amano McGann aims to help reach our customer’s goals whether it’s maximizing revenue or control access, increasing security or offering unmatched customer service.
• Headquartered in Roseville, MN
• 22 branch offices and 20+ distributors located all across the US and Canada
• Subsidiary of Amano Corporation, Japan
• World class manufacturing based in the United States
• Multi-dimensional solutions
• User-friendly technology
• On-going technical support
Offices: 2740 Arthur St, Roseville, Minnesota 55113, US