Location Overview Join our team in Janu Tokyo. Janu Tokyo is the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an area alive with creativity, exceptional bars, eateries and an affecting energy…
Skills: Hospitality, Customer service, Reception management, Communication, English proficiency
Almena-District 4, Kansas, United States · On-site
Entry level
Location Overview Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landsc…
Location Overview Join our team in Amankora. The first resort in Bhutan and with five lodges across its central and western valleys, Amankora has been a part of this legendary Buddhist Kingdom for almost 20 years. Dedica…
Skills: Menu Creation, Gross Profit Management, Health & Safety Oversight, Staff Training, Recipe Development
Location Overview Join our team in Aman-i-Khás. The domain of the majestic Bengal tiger, Ranthambore National Park is starkly beautiful, its green and gold hues the perfect backdrop to Aman-i-Khás. Situated on the thresh…
Assistant Human Resources Manager - Aman Sveti Stefan
Sveti Stefan, Montenegro · On-site
Senior
Location Overview Join our team at Aman Sveti Stefan and become a part of one of Montenegro’s most iconic destinations. Famed for its outstanding natural beauty, the resort comprises the tiny islet of Sveti Stefan and Vi…
Skills: Human Resources Management, Leadership, Employee Engagement, Compliance, Workplace Culture Development
Location Overview Join our team in Aman-i-Khás. The domain of the majestic Bengal tiger, Ranthambore National Park is starkly beautiful, its green and gold hues the perfect backdrop to Aman-i-Khás. Situated on the thresh…
Skills: Body treatments, Massage therapy, Guest relaxation, Wellness, Team training
Location Overview Join our team in Amanoi. Claiming a spectacular stretch of Vietnam’s coastline within the verdant embrace of Nui Chua National Park and UNESCO Biosphere Reserve, Amanoi is a natural paradise overlooking…
Skills: Front Office Operations, Leadership, Staff Coaching, Guest Service, Problem Solving
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefro…
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefro…
Location Overview Join our team in Aman New York. East meets West and old meets new. Manhattan’s iconic Crown Building is reimagined as Aman New York, where the city’s original architectural splendour and Aman’s harmonio…
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefro…
Location Overview Join our team in Amanpuri. Soundtracked by the whispers of coconut palms and the sighs of the Andaman Sea, Aman’s first resort, Amanpuri, presides over its own peninsula, promising guests space, serenit…
Location Overview Join our team in Aman New York. East meets West and old meets new. Manhattan’s iconic Crown Building is reimagined as Aman New York, where the city’s original architectural splendour and Aman’s harmonio…
Location Overview Join our team in Aman Nai Lert. Amid the skyscrapers of central Bangkok, Thailand’s first urban Aman hotel and residences will rise from the verdant sanctuary that is Nai Lert Park. Here, history and na…
Skills: Staff Management, Quality Control, Inventory Management, OPERA System, HOTSOS Program
Location Overview Join our team in Aman Nai Lert. Amid the skyscrapers of central Bangkok, Thailand’s first urban Aman hotel and residences will rise from the verdant sanctuary that is Nai Lert Park. Here, history and na…
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefro…
Location Overview Join our team in Amanpulo. Blissfully marooned in the Cuyo Archipelago of northern Palawan in the Philippines, Amanpulo lies on Pamalican Island, a private island fringed with white sand beaches and pri…
Skills: Front Office Management, Guest Relations, Concierge Services, Opera PMS, LQA Standards
Almena-District 4, Kansas, United States · On-site
Entry level
Location Overview Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landsc…
Location Overview Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landsc…
Skills: Personalized Guest Service, Villa Operations, Organizational Skills, Verbal Communication, Written Communication
Almena-District 4, Kansas, United States · On-site
Entry level
Location Overview Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landsc…
Skills: Property Management, Human Resources, Administrative Operations, Microsoft Word, Microsoft Outlook
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Full-time
Employee benefits at Aman and Janu properties, Employee benefits at group company hotels, Special privilege program, Birthday celebration cake voucher, Employee canteen access, Meal allowance
Posted 7d ago
Apply by Oct 31
~40 hrs/week
Responsibilities
The Wellness Receptionist is responsible for providing a warm, personalized arrival experience and managing daily wellness facility operations. They coordinate with therapists and other departments to ensure seamless guest journeys while maintaining high luxury standards.
Requirements
Candidates must have at least 3 years of experience in a reception or similar role. Proficiency in both English (B1+) and Japanese (C1+) is required, along with basic PC skills.
Full job description
Location Overview Join our team in Janu Tokyo. Janu Tokyo is the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an area alive with creativity, exceptional bars, eateries and an affecting energy that inspires new kinds of joy.With 122 guest rooms, eight dining and entertainment venues and a 4,000 sqm wellness centre. Janu Tokyo provides a gateway to Tokyo’s best attractions, just steps away from the neighbourhoods of Roppongi and Toranomon.
Role
We are seeking an experienced, passionate, and highly motivated Wellness Receptionist Staff to join Janu Tokyo. This role is ideal for a dynamic hospitality professional who thrives in a modern luxury environment and is committed to delivering exceptional guest experiences. As a Wellness Receptionist, you will be the welcoming face of our wellness facilities, ensuring seamless guest journeys through warm, intuitive service and thoughtful attention to detail. You will play a key role in creating an atmosphere that reflects Janu’s spirit of connection, energy and contemporary luxury while supporting smooth daily operations.
Responsibilities
Welcome guests warmly and professionally, ensuring a seamless and personalised arrival experience within the wellness facilities
Manage reservations, appointments, and guest inquiries efficiently in accordance with Janu standards
Deliver warm, intuitive and personalised service that enhances the guest experience
Provide guests with accurate information about wellness treatments, facilities, services, and schedules while offering thoughtful recommendations
Handle guest check-ins, check-outs, payments, and administrative tasks with accuracy and professionalism
Maintain reception area cleanliness, organisation, and presentation to reflect Janu’s luxury standards
Coordinate closely with therapists, wellness practitioners, and other departments to support smooth daily operations
Assist in managing guest preferences, special requests, and feedback with professionalism and care
Ensure compliance with safety, hygiene, and operational procedures within the wellness environment
Support administrative duties, reporting, and general reception operations when required
Requirements
Minimum 3 years of experience as a receptionist or similar role
Excellent communication skills
Business conversational level English proficiency (CEFR B1 or higher)
Advanced business-level Japanese proficiency (CEFR C1 or higher)
Basic PC skills including MS Office and typing *Candidates with exceptional experience or skills may be considered even if they do not meet every point
Benefits At Janu, our people are at the heart of everything we do. We offer a comprehensive benefits package designed to support your wellbeing, lifestyle, and professional growth.
Employee benefits at Aman and Janu properties
Employee benefits at hotels and facilities operated by the group company
Access to the special privilege program
Birthday celebration cake voucher
Access to the employee canteen at preferential rates with a separate meal allowance provided
Membership in an external employee welfare and benefits service
Transportation allowance provided in accordance with company policy
Locker and uniform provided
Participation in the employee association including social events and sports club subsidies
Comprehensive social insurance coverage
Medical checkups upon joining and regular health examinations
Join the Janu journey At Janu Tokyo, hospitality is more than service. It is about creating moments that energise, connect, and resonate. If you thrive in a modern luxury environment where every detail matters and every interaction carries meaning, we invite you to bring your experience, warmth, and individuality to our team. Join us and help shape the future of contemporary luxury hospitality.
Amangiri is a remote hideaway tucked within the luminous canyons of the American Southwest. Nestled into a protected valley with sweeping views, the resort offers scope for both adrenaline-fuelled adventure and peaceful stillness
Amangiri is a remote hideaway tucked within the luminous canyons of the American Southwest. Nestled into a protected valley with sweeping views, the resort offers scope for both adrenaline-fuelled adventure and peaceful stillness