Key Responsibilities
• Analyze guest traffic, workforce, flight, and operational data using trend analysis, variance analysis, and demand-pattern reviews to identify operational peaks, staffing gaps, utilization issues, and improvement opportunities
• Assess terminal staffing requirements by analyzing guest traffic, flight schedules, operational standards, service demand, and peak-period requirements to support alignment between headcount availability and terminal operational needs
• Support operational workforce alignment by providing data-driven inputs on staffing gaps, coverage requirements, role distribution, and shift demand to enable HC and Operations to make informed workforce planning decisions
• Prepare workforce rosters and shift coverage plans by mapping available resources across terminals, roles, shifts, and demand periods to ensure effective operational coverage and reduce service disruption risk
• Develop demand forecasting and resource requirement models by applying historical trend analysis, statistical techniques, scenario planning, and operational assumptions to support proactive staffing alignment and terminal readiness
• Monitor terminal performance indicators by tracking KPIs related to workforce utilization, productivity, service delivery, and operational efficiency to assess performance against agreed standards and targets
• Prepare management reports and operational performance profiles by consolidating workforce, traffic, flight, roster, and KPI data into structured insights and recommendations to support evidence-based operational decisions
• Design automated dashboards and reporting tools using various analytics platforms such as Power BI, Excel, SQL, and Python to provide timely, accurate, and accessible visibility of terminal performance and resource utilization
• Maintain operational data quality and reporting integrity through data validation, reconciliation, standardization, and coordination with system owners to ensure reliable and timely availability of decision-support data
• Conduct root cause analysis on workforce coverage, productivity, and performance gaps using statistical analysis, operational diagnostics, and structured problem-solving techniques to recommend actionable improvements and enhance terminal efficiency
ALTANFEETHI office was founded in 1979 for official ceremonies and the reception of the Kingdom's delegations. Thereafter, in March 2021, ALTANFEETHI Company was established in accordance with the decision of the Board of Directors of the General Authority of Civil Aviation, Where its purpose is to manage and operate 27 terminals across all Kingdom's airports. With the new brand identity, ALTANFEETHI transformed to be the first choice for VIP travelers & attraction destination around the Kingdom's airports.