Co tě u nás čeká? Budeš oporou pro zákazníky, kteří řeší nedoručené, poškozené nebo nekompletní zásilky S klienty budeš v kontaktu po telefonu (příchozí hovory a callbacky), nebo na e-mailu Nejsme prodejní linka. Nečekaj…
Skills: Communication Skills, English Language (A2), Empathy, Patience, Reliability
Bratislava, Region of Bratislava, Slovakia · Remote OK
Mid level$5.4B raised
Rastieme a s nami rastie aj počet našich zákazníkov a partnerov. Preto momentálne hľadáme skúseného lídra, ktorý dokáže zmodernizovať a strategicky viesť náš CX tím pre maďarský trh. Nechceme len „vybavovať požiadavky“ –…
Skills: Leadership, Customer Experience Management, Hungarian Language, English Language, Data Analysis
About the job: As an Android Developer, you will take full ownership of the development and maintenance of our mobile application's Homepage – the central hub for our users. You will also be a key contributor to exciting…
About the job: As an Android Developer, you will take full ownership of the development and maintenance of our mobile application's Homepage – the central hub for our users. You will also be a key contributor to exciting…
About the job: Allegro’s development teams boast more than 1700 IT experts solving problems at a unique scale and complexity. However, if you join us, you’ll be joining a specific team that operates like a small, agile s…
Skills: Java, Kotlin, Scala, English B2, System Architecture
Short Description We are looking for a proactive professional who seamlessly bridges operational excellence with business development- streamlining workflows in the following regions EEA, APAC and CE-3, fostering strateg…
About the job In Merchant Experience we holistically handle our Merchant processes. From acquiring new Partners, through their registration, verification and account setup, publication and editing of listings, order mana…
Skills: Java, Kotlin, Spring Boot, Kafka, Microservices
About the job In Merchant Experience we holistically handle our Merchant processes. From acquiring new Partners, through their registration, verification and account setup, publication and editing of listings, order mana…
Skills: Java, Kotlin, Spring Boot, Kafka, Microservices
About the job In Merchant Experience we holistically handle our Merchant processes. From acquiring new Partners, through their registration, verification and account setup, publication and editing of listings, order mana…
Skills: Java, Kotlin, Spring Boot, Kafka, Microservices
Opis roli Poszukujemy proaktywnego eksperta, który płynnie łączy doskonałość operacyjną z rozwojem biznesu usprawniając procesy w regionach EOG, APAC oraz CE-3, budując strategiczne partnerstwa i wspierając nasze zespoły…
Skills: Operational Efficiency, Process Optimization, Project Management, Workflow Improvement, Data Analysis
Bratislava, Region of Bratislava, Slovakia · Remote Solely
Entry level$5.4B raised
Naštartuj svoju kariéru: Skvelá príležitosť nielen pre absolventov! Hľadáme empatické, ústretové a prozákaznícke kolegyne/kolegov do našej zákazníckej podpory na pozíciu Junior Customer Service Specialist. Baví vás pomáh…
Skills: Customer Support, Communication Skills, Empathy, E-commerce, Conflict Resolution
Bratislava, Region of Bratislava, Slovakia · On-site
Entry level$5.4B raised
Naštartuj svoju kariéru: Skvelá príležitosť nielen pre absolventov! Hľadáme empatické, ústretové a prozákaznícke kolegyne/kolegov do našej zákazníckej podpory na pozíciu Junior Customer Service Specialist. Baví vás pomáh…
Skills: Customer Support, Written Communication, Verbal Communication, Empathy, E-commerce
Nastartuj svou kariéru: Skvělá příležitost nejen pro absolventy! Hledáme empatické, vstřícné a pro-zákaznické kolegyně/kolegy na naší zákaznickou podporu na pozici Junior Specialista péče o zákazníky. Baví vás pomáhat li…
Skills: Customer Support, Communication Skills, Empathy, Problem Solving, E-commerce
Nastartuj svou kariéru: Skvělá příležitost nejen pro absolventy! Hledáme empatické, vstřícné a pro-zákaznické kolegyně/kolegy na naší zákaznickou podporu na pozici Junior Specialista péče o zákazníky. Baví vás pomáhat li…
Skills: Customer support, Communication, Empathy, Problem solving, E-commerce
Nastartuj svou kariéru: Skvělá příležitost nejen pro absolventy! Hledáme empatické, vstřícné a pro-zákaznické kolegyně/kolegy na naší zákaznickou podporu na pozici Junior Specialista péče o zákazníky. Baví vás pomáhat li…
Skills: Customer support, Communication, Empathy, Problem solving, E-commerce
Nastartuj svou kariéru: Skvělá příležitost nejen pro absolventy! Hledáme empatické, vstřícné a pro-zákaznické kolegyně/kolegy na naší zákaznickou podporu na pozici Junior Specialista péče o zákazníky. Baví vás pomáhat li…
Skills: Customer Support, Empathy, Communication Skills, E-commerce, Problem Solving
Bratislava, Region of Bratislava, Slovakia · Remote OK
Entry level$5.4B raised
Naštartuj svoju kariéru: Skvelá príležitosť nielen pre absolventov! Hľadáme empatické, ústretové a prozákaznícke kolegyne/kolegov do našej zákazníckej podpory na pozíciu Junior Customer Service Specialist. Baví vás pomáh…
Skills: Customer Support, Communication Skills, Empathy, E-commerce, Conflict Resolution
Your main responsibilities: - Supervise warehouse staff and ensure the efficient and timely unloading and loading of linehaul operations at the depot. - Ensure accurate and on-time sorting of shipments assigned to courie…
Skills: Warehouse Supervision, Logistics Planning, Task Delegation, MS Office, Health and Safety Regulations
Your main responsibilities: - Supervise warehouse staff and ensure the efficient and timely unloading and loading of linehaul operations at the depot. - Ensure accurate and on-time sorting of shipments assigned to courie…
Skills: Warehouse Supervision, Logistics Planning, Task Delegation, MS Office, Health and Safety Regulations
Your main responsibilities: Act as a Financial Business Partner to the Chief Technology & Product Officer (CTPO) and N2 Directors, supporting daytoday and long-term decisionmaking Translate business and technology strate…
Skills: Financial Business Partnering, Financial Modeling, Strategic Planning, Budget Management, ROI Analysis
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
29 Days of Leave (20 days vacation, 5 extra days, 3 sick days, Volunteer Day), Sabbatical after 3 years, Meal Vouchers or Meal Allowance, Multisport Card or Benefit Card Contribution, Home Office (1 day per week), Pension Contribution
Posted 19d ago
~40 hrs/week
Czech
Responsibilities
Provide support to customers regarding undelivered, damaged, or incomplete shipments via phone and email. Focus on resolving customer issues and ensuring satisfaction without any sales pressure.
Requirements
Seeking communicative individuals or graduates with basic English (A2) and strong interpersonal skills. Candidates must be reliable, patient, and capable of navigating internal systems after training.
Full job description
Co tě u nás čeká?
Budeš oporou pro zákazníky, kteří řeší nedoručené, poškozené nebo nekompletní zásilky
S klienty budeš v kontaktu po telefonu (příchozí hovory a callbacky), nebo na e-mailu
Nejsme prodejní linka. Nečekají tě žádné cold cally ani tlak na plnění prodejních kvót. Tvým jediným cílem je spokojený zákazník.
Co musíš umět/znát?
Skvělé komunikační schopnosti, psaná i mluvená komunikace
Dokázat se rychle orientovat (po zaškolení) v našich systémech
Anglický jazyk min. na úrovni A2 (lepší základy) Empatie a trpělivost
Spolehlivost a zodpovědnost
PC znalosti
Pracovní doba je na směny
Pozice je vhodná i pro šikovné komunikativní absolventy, kteří hledají startovní pozici a zaměstnavatele, který dá příležitost k profesnímu růstu
Co za to získáš?
Celkem 29 dnů volna (20 dní dovolené, 5 dnů volna navíc, 3 sick days, Den dobrovolnictví) a k tomu ještě volno na ošetřování člena rodiny
Chceš splnit svůj tvůrčí nebo cestovatelský sen? Žádný problém, po 3 letech si můžeš vzít sabbatical, tj. až měsíc volna navíc
Dostaneš stravenky, které můžeš využít ve spoustě skvělých podniků, nebo si můžeš vybrat stravenkový paušál
Záleží nám na zdraví našich zaměstnanců, proto nabízíme možnost získat kartu Multisport, nebo měsíční příspěvek do Benefit karty
Možnost Home Office 1 den v týdnu
Příspěvek na penzijní připojištění a na dioptrické brýle
Právě se Ti narodilo dítě nebo chceš doprovodit svou ratolest na jeho nebo její první školní den? Ve všem tě podpoříme!
Našich zaměstnanců si vážíme, a proto pro ně máme odměnu za odpracované roky
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin.
We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform.
We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network.
In 2019 we celebrated the 20th anniversary of Allegro in Poland.
For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers.
We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.
ESG Report 2022: https://allegro.pl/zobacz/esg
Career at Allegro: https://jobs.allegro.eu/ Allegro Tech: https://allegro.tech/
Brand Journal: magazyn.allegro.pl
Support & help: pomoc.allegro.pl // facebook.com/allegro
Offices: ul. Wierzbięcice 1B, Nowy Rynek, Poznań, 61-569, PL · ul. Żelazna 51/53, Fabryka Norblina, Warszawa, 00-841 , PL · ulica Tadeusza Kosciuszki 71, Toruń, Kujawsko-pomorskie 87-100, PL · ul. Lubicz 23, Kraków, 31-503, PL
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin.
We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform.
We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network.
In 2019 we celebrated the 20th anniversary of Allegro in Poland.
For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers.
We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.
ESG Report 2022: https://allegro.pl/zobacz/esg
Career at Allegro: https://jobs.allegro.eu/ Allegro Tech: https://allegro.tech/
Brand Journal: magazyn.allegro.pl
Support & help: pomoc.allegro.pl // facebook.com/allegro
Offices: ul. Wierzbięcice 1B, Nowy Rynek, Poznań, 61-569, PL · ul. Żelazna 51/53, Fabryka Norblina, Warszawa, 00-841 , PL · ulica Tadeusza Kosciuszki 71, Toruń, Kujawsko-pomorskie 87-100, PL · ul. Lubicz 23, Kraków, 31-503, PL