Sacramento, California, United States · Hybrid
$46/hr–$80/hr
Job Description Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide…
Skills: Analytical Instrumentation Repair, Troubleshooting, IHC Instrumentation, Medical Diagnostics, ISO 13485
Vienna, Austria · Hybrid
Job Description Empower Scientific Discovery. Advance Quality of Life. Join Agilent. Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market labo…
Skills: Business Development, Negotiation, Sales Closing, Flow Cytometry, Account Management
Frederick, Colorado, United States · On-site
$25/hr–$39/hr
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Document Control, TMS, GMP, ICH Regulations, Microsoft Word
Bengaluru, Karnataka, India · On-site
Job Description You’ll be the technical face of the organization—solving problems, enabling workflows, and empowering customers to get the best out of their analytical systems. Responsible for supporting customers throug…
Skills: ICP-MS, ICPOES, Spectroscopy, Analytical Troubleshooting, Hardware Installation
Les Ulis, Ile-de-France, France · Hybrid
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Sales Funnel Management, Technical Demos, Customer Relationship Management, Laboratory Workflows, Lead Qualification
Barcelona, Catalonia, Spain · Remote OK
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Workday Reporting, Calculated Fields, Workday Security Model, Data Architecture, Workday Prism
Santa Clara, California, United States · Hybrid
$180k–$281k/yr
Job Description Please note that due to the nature of the role, this is a hybrid role, 3 days onsite, 2 days remote. Lead the development of Agilent's next generation automation hardware platforms, enabling integrated, i…
Skills: Hardware Product Development, Engineering Leadership, Automation Systems, Electromechanical System Design, Project Management
Santa Clara, California, United States · Hybrid
$173k–$270k/yr
Job Description Please note this is a hybrid role - 2 days remote, 3 days onsite in Santa Clara, CA. At Agilent, our mission is to deliver trusted answers and insights that advance the quality of life, supporting scienti…
Skills: Analog Circuit Design, High-Voltage Electronics, PCB Layout, Circuit Simulation, LTspice
Santa Clara, California, United States · Hybrid
$211k–$329k/yr
Job Description We’re looking for a Lead, Strategic Workforce Planning & Analytics to define and scale Agilent’s enterprise workforce planning capability. This is a high-impact leadership role at the intersection of busi…
Skills: Strategic Workforce Planning, Workforce Analytics, Financial Planning, Scenario Modeling, Headcount Planning
Michigan, United States · Remote OK
$114k–$214k/yr
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Workday HCM, Workday Advanced Compensation, Configuration, Job Architecture Design, Global Compensation Structures
Bangkok, Thailand · Remote OK
Job Description Thailand Country Sales Manager Reports To: Regional Sales Director (Instruments) Location: Thailand Primary Function The Thailand Country Sales Manager is the national business leader responsible for driv…
Skills: Strategic Planning, Go-To-Market Strategy, Key Account Management, Channel Management, Pipeline Management
Manesar, Haryana, India · On-site
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Accounts Payable Audit, Compliance, Fraud Detection, Financial Data Analysis, Stakeholder Management
Delaware, United States · Remote OK
$196k–$392k/yr
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applicat…
Skills: Alliance Management, Business Development, Contract Negotiation, Companion Diagnostics, Precision Medicine
Basel, Basel-City, Switzerland · Hybrid
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Atomic Spectroscopy, ICP-MS, AAS, OES, Hardware Installation
Wilmington, Delaware, United States · Hybrid
$28/hr–$44/hr
Job Description As a Scheduling Success Coordinator, you will be the driving force behind enhancing the effectiveness and efficiency of Agilent’s field organization, directly impacting the business’s cost and revenue. Yo…
Skills: Strategic Planning, Resource Optimization, Customer Service, Project Management, Negotiation
Frederick, Colorado, United States · On-site
$82k–$129k/yr
Job Description Provides Quality Assurance guidance, expertise, services, and QA oversight to ensure process, data and product quality. Leads and drives process and product improvements and provides quality-related servi…
Skills: Quality Assurance, CGMP, Process Improvement, SOP Development, Nonconformance Review
Bengaluru, Karnataka, India · Remote OK
Job Description The Informatics Delivery Engineer provides scientific and technical expertise to support sales and ensure successful solution delivery for customers. This role spans the full customer lifecycle, from pre-…
Skills: Project Management, SLIMS, OpenLab, Python, Java
Hachioji, Japan · On-site
Job Description Join Agilent’s ICP-MS Software R&D team and help create software for advanced analytical instruments that support important work in laboratories around the world. Our technology is used in chemical analys…
Skills: Object-Oriented Programming, C#, .NET, Windows Application Development, Instrument Control
Boulder, Colorado, United States · On-site
$82k–$129k/yr
Job Description The world's most revolutionary biopharma companies are partnering with Agilent Technologies to advance the next frontier of medicine. Agilent continues to invest in the capacity and expansion of its Color…
Skills: Quality Assurance, GMP Standards, Batch Record Review, FDA Regulations, ISO Standards
Santa Clara, California, United States · Hybrid
$214k–$334k/yr
Job Description About the Role 3 days onsite – hybrid schedule (flexible) We are seeking a Software Development Director to lead global software R&D teams within the Productivity Solutions Division. This role manages a d…
Skills: Global Team Leadership, Program Management, Regulatory Compliance, ISO 13485, Cross-functional Collaboration
Sacramento, California, United States • Hybrid
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Responsible for the on-site installation, preventive maintenance, and repair of Agilent Pathology instruments, including hardware and software. Collaborates with internal teams to resolve technical issues and ensure high levels of customer satisfaction.
Requires a degree in a science field and 4+ years of experience with analytical instrumentation, specifically IHC equipment. Must possess a valid driver's license and be able to travel up to 80% of the time.
Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work.
As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software, and consumables is key. Applying your communication skills, creativity, and can-do attitude is essential. The ability to help solve customer problems and a commitment to delivering the highest levels of customer service are key to building customer success.
You will be responsible for supporting our customers with on-site installation, preventive maintenance, and repair of Agilent Pathology instruments.
Our product lines include hardware, software, networking products, and operating systems.
Installs and optimizes hardware/software/network products and configurations at customer sites.
Diagnoses and resolves product performance problems.
Performs maintenance and repair services.
Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers.
May have knowledge of third-party products.
May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
May train other field engineers or customers.
May qualify leads.
Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc. Must be able to lift 60 lbs.
The ideal candidate will reside in the Sacramento CA metro area.
The position requires an active driver's license.
Company Vehicle Program: Vehicle mileage reimbursement is eligible for this territory.
Territory: Northern CA, covering NV, UT as needed.
Overnight Travel 50% and could include weekend work, overtime, and overnight travel, as needed. One week out of the month you will not be in Sacramento area.
Meet Agilent-approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. These requirements vary by customer/vendor and may include, but are not limited to, post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Your consent to participate in customer-requested screening is a requirement of this position.
Bachelor's, Master's or other university-level degrees within the science field -- e.g. biochemistry, biotechnology or similar-- are highly preferred; may consider applicants with an equivalent combination of education, training, and experience
4+ years of experience working with analytical instrumentation, ideally including repair, maintenance, and/or troubleshooting
Ability to solve high-impact problems related to product availability; typically, system/ solution-focused
Experience or expertise with Pathology handling equipment specifically IHC instrumentation
Experience in Medical Diagnostics would be ideal
Familiarity with functioning within the service standards of ISO 13485
Excellent verbal and written communication skills
Strong customer relationship-building skills are essential
Ability to travel 80% of the time
A valid driver's license is required for this position
Let’s Bring Great Science to Life.
Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.
Offices: 5301 Stevens Creek Boulevard, Santa Clara, CA 95051, US · Produktionsvej 42, Ejby, Capital Region 2600, DK · Hi-Tech City Road, Hyderabad, TS 500081, IN · 1 Yishun Ave 7, Singapore, Singapore 768923, SG · Calle Jose Echegaray, 8, Las Rozas de Madrid, Community of Madrid 28232, ES
Let’s Bring Great Science to Life.
Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.
Offices: 5301 Stevens Creek Boulevard, Santa Clara, CA 95051, US · Produktionsvej 42, Ejby, Capital Region 2600, DK · Hi-Tech City Road, Hyderabad, TS 500081, IN · 1 Yishun Ave 7, Singapore, Singapore 768923, SG · Calle Jose Echegaray, 8, Las Rozas de Madrid, Community of Madrid 28232, ES
