Rio de Janeiro, Rio de Janeiro, Brazil · On-site
Descrição da empresa O Grand Mercure Rio de Janeiro Copacabana pertence ao grupo Accor Hotels. O hotel está localizado em frente à praia de Copacabana, perto das Praias de Ipanema e Leblon. Possui fácil acesso aos princi…
Skills: Customer service, Fluent English, Spanish, Luggage handling, Interpersonal skills
Paris, Ile-de-France, France · On-site
Description de l'entreprise Bienvenue à l’Ibis Styles Paris Gare de l’Est Château Landon ! Situé en plein cœur du 10ᵉ arrondissement de Paris, notre hôtel fait partie du groupe Accor et incarne pleinement l’esprit Hearti…
Skills: Customer service, FOLS software, English fluency, Communication, Conflict resolution
Pantin, Ile-de-France, France · On-site
Description de l'entreprise Welcome to the TRIBE universe More for Less! – where style meets substance for today's modern adventurers and design lovers. For those seeking more than just a stay but an immersive experience…
Skills: Customer Service, Communication, English Proficiency, Hospitality Management, Reservation Management
King Abdullah Economic City, Saudi Arabia · On-site
Job Description Position Summary: The Spa Therapist is a passionate wellness professional dedicated to delivering exceptional spa and wellness experiences through genuine care, technical expertise, and personalized servi…
Skills: Massage therapy, Facials, Body treatments, Hammam rituals, Wellness experiences
Quebec, Quebec, Canada · On-site
Pullman Bunker Bay is a 5-star luxury beachside resort located in the stunning Margaret River Region of Western Australia. The resort offers 150 beautifully appointed bungalow-style villas, a variety of food and beverage…
Skills: Event coordination, Wedding planning, Customer service, Microsoft Word, Microsoft Excel
Sydney, New South Wales, Australia · On-site
Mantra 2 Bond Street is centrally located in the Sydney CBD. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning c…
Skills: Mixology, Cocktail preparation, Customer service, Upselling, Teamwork
Launceston, Tasmania, Australia · On-site
Peppers Silo Hotel is an inspiring $30 million redevelopment of the Kings Wharf grain silos in Launceston, Tasmania. The nine-storey hotel consists of 108 rooms, including 52 in the barrels of the former silos, and overl…
Skills: Customer service, Communication, Problem solving, Front desk operations, Reservation management
Quebec, Quebec, Canada · On-site
Pullman Bunker Bay is a 5-star luxury beachside resort located in the stunning Margaret River Region of Western Australia. The resort offers 150 beautifully appointed bungalow-style villas, a variety of food and beverage…
Skills: Event coordination, Wedding planning, Customer service, Site inspections, Administrative support
Fendalton-Waimari-Harewood Community, Canterbury, New Zealand · On-site
Located just seven minutes from Christchurch airport, Peppers Clearwater Resort offers a selection of contemporary and comfortable hotel rooms and one, two and three bedroom suites overlooking the clear, shimmering water…
Skills: Customer service, Communication, Front desk operations, Problem solving, Multi-tasking
Udaipur, Rajasthan, India · On-site
Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of…
Skills: Hospitality, Guest Relations, Butler Services, Front Office Operations, Property Management Systems
Mont-Tremblant, Quebec, Canada · On-site
Description de l'entreprise u cœur des Laurentides, notre hôtel propose une expérience professionnelle unique où excellence et qualité de vie ne font qu'un. Nous croyons fermement que le succès de notre établissement rep…
Skills: Sales, Event management, Client relationship management, Hospitality management, Communication
Dubai, Dubai, United Arab Emirates · On-site
Company Description Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995,…
Skills: Mixology, Cocktail preparation, Luxury hospitality, Guest engagement, Inventory control
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Unternehmensbeschreibung Willkommen im TRIBE-Universum Mehr für weniger! Wo Stil auf Substanz trifft, für die modernen Abenteurer und Designliebhaber von heute. Für diejenigen, die mehr als nur einen Aufenthalt, sondern …
Skills: Culinary arts, Food preparation, Mise en place, HACCP compliance, Quality control
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Unternehmensbeschreibung Willkommen im TRIBE-Universum Mehr für weniger! – wo Stil auf Substanz trifft, für die modernen Abenteurer und Designliebhaber von heute. Für diejenigen, die mehr als nur einen Aufenthalt, sonder…
Skills: Culinary arts, Food preparation, Mise en place, Breakfast service, A la carte cooking
Ottawa, Ontario, Canada · On-site
Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Barista for Fairmont Boutique / Coffe…
Skills: Customer service, Coffee preparation, Espresso machine operation, Inventory management, Equipment maintenance
Pune, Maharashtra, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Housekeeping Management, Team Supervision, Performance Assessment, Quality Control, Inventory Management
Dubai, Dubai, United Arab Emirates · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Massage therapy, Body treatments, Facials, Customer service, Communication skills
London, England, United Kingdom · On-site
Company Description Come and join us in bringing the Raffles experience to London The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall, unites t…
Skills: Customer service, Communication, Spa operations, Reception management, Time management
Bhubaneswar, Odisha, India · On-site
Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on th…
Skills: Food and beverage management, Team leadership, Budgeting, Cost control, Menu costing
Paris, Ile-de-France, France · On-site
Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personna…
Skills: Team management, Leadership, Customer service, Staff training, Inventory management
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The messenger is responsible for welcoming guests, handling luggage, and providing information about hotel facilities. They also manage deliveries to rooms and maintain the organization and cleanliness of the reception area.
Candidates must possess specific knowledge related to the role and be fluent in English, with Spanish being a plus. Essential personal attributes include friendliness, discretion, agility, and strong interpersonal skills.
O Grand Mercure Rio de Janeiro Copacabana pertence ao grupo Accor Hotels. O hotel está localizado em frente à praia de Copacabana, perto das Praias de Ipanema e Leblon. Possui fácil acesso aos principais pontos turísticos do Rio de Janeiro, além de centros comerciais, shoppings, teatros e restaurantes.
Recepcionar os hóspedes/clientes na chegada ao hotel, abordando-os, retirando bagagens, acompanhando-os ao apartamento, apresentando as instalações e prestando informações gerais sobre a unidade e outros; Executar serviços de entrega de documentos, encomendas e outros nos apartamentos, atendendo à solicitações dos hóspedes, bem como controlar envio e recebimento de malotes; Zelar pela conservação e limpeza da área de recepção (limpeza de cinzeiros, organização de jornais e revistas etc); Cuidar das bagagens, zelando pela sua integridade e segurança, bem como identificá-las corretamente, afixando o ticket de bagagem; Manter a organização e controle dos itens guardados no Maleiro, tais como protocolos, malas e etc.; Intermediar informações entre os pedidos de táxi e taxistas.
Conhecimentos específicos inerentes a função.
Inglês fluente. Espanhol será um diferencial.
Simpatia, Discrição, Agilidade, Relacionamento interpessoal e Atenção a detalhes.
Benefícios: Vale Transporte; Convênio Odontológico; Refeição no Local; Convênio Médico; Seguro de Vida em Grupo, Reembolso Farmácia e TotalPass.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
