Gold Coast City, Queensland, Australia · On-site
Mantra Circle on Cavill, located in the iconic Surfers Paradise precinct and a short walk from the light rail, provides panoramic views of the Gold Coasts’ renowned beaches and hinterland. This dual tower hotel is …
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multi-tasking, Time Management
Sydney, New South Wales, Australia · On-site
Mantra on Kent, easily accessible by local transport, located in the heart of the Sydney CBD offers a range of guest rooms including studio, one and two bedroom apartments with fully equipped kitchens and laundry facilit…
Skills: Hotel Operations, Team Leadership, Guest Relations, Recruitment, Staff Mentoring
Sydney, New South Wales, Australia · On-site
Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view. Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney…
Skills: Upscale Restaurant Service, Wine Knowledge, Upselling, Interpersonal Skills, Table Service
Melbourne, Victoria, Australia · On-site
Conveniently located 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley features 155 modern rooms, a restaurant and bar, and conference facilities filled with natural light. Positioned close to shops, dining …
Skills: Hotel Front Office Operations, Leadership, Property Management Systems, Reservation Systems, Multitasking
Sydney, New South Wales, Australia · On-site
Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view. Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney…
Skills: Leadership, Upselling, Wine Knowledge, Guest Interaction, Complaint Management
Melbourne, Victoria, Australia · On-site
Conveniently located 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley features 155 modern rooms, a restaurant and bar, and conference facilities filled with natural light. Positioned close to shops, dining …
Skills: Hotel Front Office Operations, Leadership, Reservation Systems, Property Management Systems, Multitasking
Melbourne, Victoria, Australia · On-site
Conveniently located 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley features 155 modern rooms, a restaurant and bar, and conference facilities filled with natural light. Positioned close to shops, dining …
Skills: Hotel Front Office Operations, Leadership, Team Management, Reservation Systems, Property Management Systems
Belo Horizonte, Minas Gerais, Brazil · On-site
Company Description A Accor é líder global em hospitalidade, com mais de 5.600 hotéis e 850.000 quartos em mais de 110 países. No Brasil, está presente com marcas reconhecidas como ibis, Mercure, Novotel, Pullman e muita…
Skills: Room Cleaning, Organization, Safety Standards, PPE Usage, Maintenance Reporting
Belo Horizonte, Minas Gerais, Brazil · On-site
Company Description A Accor é líder global em hospitalidade, com mais de 5.600 hotéis e 850.000 quartos em mais de 110 países. No Brasil, está presente com marcas reconhecidas como ibis, Mercure, Novotel, Pullman e muita…
Skills: Room Cleaning, Organization, Cleaning Product Knowledge, Safety Standards, PPE Usage
Dubai, Dubai, United Arab Emirates · On-site
Company Description Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led expe…
Skills: Team Leadership, Room Inspection, Luxury Brand Standards, Housekeeping Operations, Staff Training
Belo Horizonte, Minas Gerais, Brazil · On-site
Descrição da empresa A Accor é líder global em hospitalidade, com mais de 5.600 hotéis e 850.000 quartos em mais de 110 países. No Brasil, está presente com marcas reconhecidas como ibis, Mercure, Novotel, Pullman e muit…
Skills: Guest Relations, Check-in/Check-out Procedures, Microsoft Office, Basic English, Customer Service
Belo Horizonte, Minas Gerais, Brazil · On-site
Descrição da empresa A Accor é líder global em hospitalidade, com mais de 5.600 hotéis e 850.000 quartos em mais de 110 países. No Brasil, está presente com marcas reconhecidas como ibis, Mercure, Novotel, Pullman e muit…
Skills: Customer Service, Food and Beverage Service, Buffet Management, Cashiering, Inventory Control
London, England, United Kingdom · On-site
Company Description We are looking for a Guest Service Manager to join us at The Hoxton, Shoreditch. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, br…
Skills: Front Office Management, Team Leadership, Guest Experience, Opera PMS, GDS
Betim, Minas Gerais, Brazil · On-site
Descrição da empresa A Accor é líder global em hospitalidade, com mais de 5.600 hotéis e 850.000 quartos em mais de 110 países. No Brasil, está presente com marcas reconhecidas como ibis, Mercure, Novotel, Pullman e muit…
Skills: Reception Management, Customer Service, Hotel Management Software, Team Leadership, Conflict Resolution
Betim, Minas Gerais, Brazil · On-site
Company Description A Accor é líder global em hospitalidade, com mais de 5.600 hotéis e 850.000 quartos em mais de 110 países. No Brasil, está presente com marcas reconhecidas como ibis, Mercure, Novotel, Pullman e muita…
Skills: Room Cleaning, Organization, Cleaning Product Knowledge, Safety Standards, PPE Usage
Dubai, Dubai, United Arab Emirates · On-site
Company Description Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led expe…
Skills: Food Preparation, Mise-en-place, HACCP, Food Safety, Hygiene Standards
Budapest, Central Hungary, Hungary · On-site
Cég leírása Az Accor szállodalánc több mint 5700 szállodát üzemeltet világszerte. Nálunk hiteles, tapasztalt magyar és külföldi kollégáktól tanulhatsz, motiváló nemzetközi környezetben. A jó hangulat, közvetlen hangnem, …
Skills: Cleaning, Attention to Detail, Guest-Centric Thinking, Quality Focus, Teamwork
Dubai, Dubai, United Arab Emirates · On-site
Company Description Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led expe…
Skills: Food Preparation, Hygiene Standards, Teamwork, Attention to Detail, Adaptability
London, England, United Kingdom · On-site
Company Description The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with i…
Skills: Housekeeping, Guest Relations, Attention To Detail, Time Management, Problem Solving
London, England, United Kingdom · On-site
Company Description The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with i…
Skills: Housekeeping, Guest Relations, Attention To Detail, Time Management, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the primary point of contact for guests, managing the entire stay process from check-in to check-out. Promote hotel amenities and provide local area recommendations to ensure a high-quality guest experience.
Previous experience in hotel front desk operations is preferred. Candidates must be available to work a flexible schedule including nights, weekends, and public holidays.
Mantra Circle on Cavill, located in the iconic Surfers Paradise precinct and a short walk from the light rail, provides panoramic views of the Gold Coasts’ renowned beaches and hinterland. This dual tower hotel is comprised of one, two & three bedroom apartments, two lagoon pools and a 12 seat cinema. In your spare time experience all the Gold Coast has to offer, whether you enjoy the vibrant night life, retail therapy or prefer the adrenaline rush of water sports there is unlimited opportunities!
Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.
Primary Responsibilities
Skills and Experience
Accor Benefits
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
