Thane, Maharashtra, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Operations Management, Guest Experience Management, Budget Optimization, Revenue Maximization, Leadership
Nashik, Maharashtra, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Guest Relations, Check-in/Check-out, Cash Handling, Switchboard Operation, Room Inventory Management
Bengaluru, Karnataka, India · On-site
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…
Skills: Engineering Management, Maintenance Management, Hospitality Engineering
Gandhinagar, Gujarat, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Guest Service, Food & Beverage Service, Upselling, Problem Solving, Interpersonal Skills
Hurghada, Red Sea, Egypt · On-site
Job Description As the Night Manager, you will be responsible for overseeing the hotel’s operations during the night, ensuring the safety and comfort of our guests. You will manage a small team, handle guest inquiries an…
Skills: Leadership, Team Management, Problem Solving, Customer Service, Night Audit
Udaipur, Rajasthan, India · On-site
Company Description Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island r…
Skills: Income Audit, Tax Compliance, Financial Analysis, Data Reconciliation, Internal Controls
Paros Municipality, Aegean, Greece · On-site
Company Description Every Gesture Carries Meaning. Every Stay Leaves a Mark. At Luura, work unfolds like island life itself. Unhurried. Intentional. Shaped by culture, art, and the people who bring it to life. We believe…
Skills: Accounts Payable, Vendor Management, Financial Controls, Bank Reconciliation, Greek Accounting Law
Pune, Maharashtra, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Guest Services, Front Office Operations, Hospitality Management, Customer Service
Los Angeles, California, United States · On-site
Company Description Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhanc…
Skills: Food Preparation, Plating, Baking, Knife Skills, HACCP Compliance
Vancouver, British Columbia, Canada · On-site
Company Description Company Description Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publicati…
Skills: Guest Greeting, POS System Operation, Menu Knowledge, Communication Skills, Organizational Skills
Edmonton, Alberta, Canada · On-site
$25/hr–$26/hr
Company Description Your Team and Working Environment Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegan…
Skills: Leadership, Guest Service, Problem Solving, Interpersonal Skills, Opera PMS
Vancouver, British Columbia, Canada · On-site
Company Description As a Royal Service Agent, you will be the primary point of contact for all guest requests and inquiries via telephone. You will deliver exceptional, personalized service while efficiently coordinating…
Skills: Telephone Etiquette, Multitasking, Customer Service, Opera PMS, Royal Service Platforms
Quebec, Quebec, Canada · On-site
Description de l'entreprise Rejoindre le Château Frontenac, c'est devenir ambassadeur d'un lieu prestigieux où votre personnalité fera la différence. C'est appartenir à une famille qui célèbre autant les succès collectif…
Skills: Plumbing Installation, Plumbing Maintenance, Heating Systems Repair, Combustion Systems, Customer Service
Wailea-Makena, Hawaii, United States · On-site
Company Description Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise …
Skills: Hawaiian Language, Public Speaking, Hula, Ukulele, Lei Making
Aguascalientes City, Aguascalientes, Mexico · On-site
Descripción del empleo Responsable de gestionar y organizar la disponibilidad de pisos limpios y ordenados, así como la organización en zonas públicas, en consonancia con el estilo de la marca. Requisitos • Conocimiento …
Skills: Housekeeping Procedures, Cleaning Products Knowledge, Microsoft Office, Attention to Detail, Customer Orientation
Banff, Alberta, Canada · On-site
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Guest Service, Housekeeping, Communication, Organization, Interpersonal Skills
Hawaiʻi County, Hawaii, United States · On-site
Company Description Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions …
Skills: Guest Service, Food Delivery, Cleanliness Standards, Team Collaboration, English Proficiency
South Jakarta, Java, Indonesia · On-site
Company Description PARADISE OF PARADOXES. 25hours Hotel Jakarta The Oddbird is where business meets pleasure, the city meets the sky, and no two days look quite the same. Rising above Ashta Mall in the heart of SCBD, th…
Skills: Personal Training, Group Fitness Instruction, Wellness Programming, First Aid, CPR
Hawaiʻi County, Hawaii, United States · On-site
Company Description Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions …
Skills: Guest Service, Upselling, Food and Beverage Service, Cleanliness Standards, Team Collaboration
Hawaiʻi County, Hawaii, United States · On-site
Company Description Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions …
Skills: Guest Service, Upselling, Food and Beverage Service, HACCP, Teamwork
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The Operations Manager coordinates hotel management activities and optimizes guest experiences in collaboration with the General Manager. Key duties include managing budgets, driving brand audits, and ensuring the consistent implementation of standard operating procedures across all departments.
Candidates must hold a degree in Hospitality & Hotel Management or an MBA in Hospitality Management with 10-12 years of industry experience. Prior management experience and strong leadership and analytical skills are required.
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
•The Operations Manager is responsible for planning, organizing, directing and coordinating management activities of the operations in conjunction with the General Manager.
•Contribute effectively to guest experiences, manage all guest responses, organize guest meet ups, work with line team members to develop guest experiences, make operations smoother and easier.
•Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
•Work closely with Sales & Marketing and Revenue teams to enhance and optimize the overall performance of the hotel.
•Manage and optimize hotel budgets, controlling expenses and maximizing revenue.
•Be responsible for all day-to-day queries, complaints or problems that arise in the hotel.
•Drive brand audits and Guest satisfaction as a key deliverable with an emphasis on generating innovative ways to continually improve results.
•Ensure consistent implementation and review of SOPs throughout all Departments.
•Promote a positive employee relations culture through effective communication and regular team meetings.
•Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.
Degree in Hospitality & Hotel Management/MBA in Hospitality Management.
•10-12 years of work experience in Hospitality and Must have prior experience in a management role.
•Strong analytical and problem-solving skills
•Strong leadership, interpersonal and training skills.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
