Melbourne, Victoria, Australia · On-site
Company Description Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chef…
Skills: Guest Relations, Luxury Service Standards, Food And Beverage Service, Front Office Operations, Communication Skills
Rangsit City Municipality, Thailand · On-site
Company Description Situated in the bustling, up-and-coming neighborhood in Northern Bangkok, Novotel Bangkok Future Park Rangsit is the perfect place for business or family travellers to work, play or just relax. Novote…
Skills: Engineering Leadership, Facility Maintenance, Contractor Management, Preventive Maintenance, Health and Safety Compliance
Jaipur, Rajasthan, India · On-site
Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that…
Skills: Guest Service, Food & Beverage Service, Hospitality Management, Customer Service
Sunshine Coast, Queensland, Australia · On-site
Company Description Shape culture. Influence leaders. Make an impact. Join the Shakespeare Property Group Portfolio People & Culture team and take ownership of the people agenda at Novotel Sunshine Coast Resort & Sunshin…
Skills: Employee Relations, Recruitment, Performance Management, Talent Planning, Succession Planning
Hyderabad, Telangana, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Sales Management, Strategic Marketing Planning, Business Development, Market Analysis, Customer Acquisition
Auckland, Auckland, New Zealand · On-site
Company Description Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spiri…
Skills: Housekeeping, Deep Cleaning, Attention To Detail, Chemical Handling, Time Management
Queenstown, Otago, New Zealand · On-site
$28/hr–$29/hr
Company Description Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiati…
Skills: Room Cleaning, Attention To Detail, Customer Service, Time Management, Physical Fitness
Gold Coast City, Queensland, Australia · On-site
$27/hr–$40/hr
Company Description Located in the heart of Broadbeach and just moments from the ocean, Sofitel Gold Coast Broadbeach is a five-star luxury hotel featuring a signature Restaurant and Bar, and multiple event spaces. We ar…
Skills: A la carte service, Cocktail creation, Guest engagement, Interpersonal communication, Attention to detail
Sydney, New South Wales, Australia · On-site
Company Description At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for ou…
Skills: Night Audit, Front Office Operations, Opera PMS, Guest Service, Financial Reconciliation
Newcastle, New South Wales, Australia · On-site
Company Description Ibis Budget Newcastle are seeking energetic & enthusiastic Housekeeping Room Attendants to join our Team. Job Description You may have previous experience as a Room Attendant or Cleaner, or just want …
Skills: Cleaning, Time Management, Attention To Detail, Guest Relations, Teamwork
Gold Coast City, Queensland, Australia · On-site
Company Description Located in the heart of Broadbeach and just moments from the coastline, Sofitel Gold Coast Broadbeach is where French elegance meets beachside sophistication. With 296 beautifully appointed rooms, swe…
Skills: Reservation Management, Upselling, Customer Service, Opera Cloud, Communication Skills
Melbourne, Victoria, Australia · On-site
Company Description Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Feat…
Skills: Customer Service, Point Of Sale (POS), Suggestive Selling, Communication, Interpersonal Skills
Hawaiʻi County, Hawaii, United States · On-site
Company Description Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions …
Skills: Housekeeping, Guest Relations, Time Management, Organizational Skills, English Language
Queenstown, Otago, New Zealand · On-site
Company Description Novotel Queenstown Lakeside is seeking an experienced and commercially minded Financial Controller to lead the hotel's finance function and partner with the Executive Leadership Team to drive business…
Skills: Financial Reporting, Budgeting, Forecasting, Management Accounting, Cash Flow Management
Toronto, Ontario, Canada · On-site
$61k–$70k/yr
Company Description A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tall…
Skills: Banquet Management, Staff Leadership, Event Coordination, BEO Execution, Quality Control
Toronto, Ontario, Canada · On-site
Company Description Who We Are A Storied Past. A Brilliant Future. For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was on…
Skills: Customer Service, Verbal Communication, Interpersonal Skills, Time Management, Luggage Handling
Dallas, Texas, United States · On-site
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Da…
Skills: Staff Supervision, Training, Quality Inspection, Guest Relations, Conflict Resolution
Ipswich, England, United Kingdom · On-site
Company Description The Fairview Hotel Collection represents a diverse range of accommodations across the UK, offering tailored experiences for both leisure and business travelers. This collection includes popular brands…
Skills: Customer Service, Hospitality Management, OPERA Cloud PMS, Financial Record Keeping, Multitasking
São Paulo, São Paulo, Brazil · On-site
Descrição da empresa Por que trabalhar para a Accor? Somos muito mais do que um líder mundial. Sejam bem-vindos como você é e você poderá encontrar um trabalho e uma marca que correspondam à sua personalidade. Apoiamos v…
Skills: Cleaning, Organization, Attention to Detail, Teamwork, Cleaning Product Knowledge
Quiberon, Brittany, France · On-site
Description de l'entreprise Situé sur la presqu'île de Quiberon, l'hôtel Mercure ouvre ses portes après une rénovation totale. Cet hôtel 4* est composé de 80 chambres, d'un restaurant proposant une cuisine portée sur l'o…
Skills: Room Cleaning, Maintenance, Hygiene Rules, Cleaning Product Knowledge, Organization
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Deliver personalized luxury service to guests by acting as a dedicated point of contact for both Front Office and Food & Beverage needs. Responsibilities include managing guest check-ins/outs, serving premium refreshments, and maintaining lounge inventory.
Requires previous experience in a luxury hotel or premium hospitality environment with a focus on customer service. A current Victorian Responsible Service of Alcohol (RSA) certification is mandatory.
Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.
An exciting opportunity awaits a passionate, guest-focused hospitality professional to join our Club Sofitel team.
As a Club Sofitel Attendant, you will create memorable luxury experiences by delivering personalised, intuitive service to our valued guests. Acting as their dedicated point of contact throughout their stay, you will ensure every interaction reflects the warmth, sophistication, and exceptional service synonymous with the Sofitel brand.
With a polished and professional approach, you will seamlessly combine Front Office and Food & Beverage responsibilities, anticipating guest needs and exceeding expectations at every opportunity.
To succeed in this highly sought-after role, you will possess exceptional attention to detail, outstanding communication skills, and previous experience within a premium hospitality environment.
Benefits and Perks:
Sofitel Melbourne On Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
