New York, New York, United States · On-site
Company Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest am…
Skills: Attention To Detail, Leadership, Problem-Solving, Conflict Resolution, Time Management
Rabat, Rabat-Salé-Kénitra, Morocco · On-site
Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personna…
Skills: Customer Service, Opera PMS, Microsoft Office, Multitasking, Communication
Rabat, Rabat-Salé-Kénitra, Morocco · On-site
Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personna…
Skills: Guest Relations, Customer Service, Opera PMS, Communication, Organization
Rabat, Rabat-Salé-Kénitra, Morocco · On-site
Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personna…
Skills: Cleaning Techniques, Organization, Attention To Detail, Customer Service, Teamwork
Rabat, Rabat-Salé-Kénitra, Morocco · On-site
Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personna…
Skills: Customer Service, Driving, Luggage Handling, Multilingualism, Organization
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Guest Relations, Upselling, Diplomacy, Inventory Management, French Fluency
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Upselling, Guest Relations, Diplomacy, Inventory Management, French Fluency
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Customer Service, Check-in/Check-out Procedures, Professional Communication, Multilingualism, Interpersonal Skills
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Customer Service, Check-in/Check-out Procedures, Professional Communication, Multilingualism, Interpersonal Skills
Turayf, Northern Borders Province, Saudi Arabia · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Leadership, Communication, Organizational Skills, Problem-Solving, Team Management
Sonoma, California, United States · On-site
$82k–$99k/yr
Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the …
Skills: Employee Relations, Compensation And Benefits, Talent Acquisition, Performance Management, Collective Bargaining Agreements
Montreal, Quebec, Canada · On-site
Description de l'entreprise Nous recherchons des professionnels expérimentés qui excellent dans leur domaine et partagent notre passion pour un service impeccable. Au Reine Elizabeth, nous ne nous contentons pas de maint…
Skills: Bilingualism (French and English), Customer Service, PMS System Knowledge, Driving License Class 5, Luggage Handling
Banff, Alberta, Canada · On-site
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Power Engineering, HVAC Operation, Boiler Maintenance, Chiller Operation, Plumbing
Paris, Ile-de-France, France · On-site
$800/hr–$1k
Company Description Join a Young, Dynamic and Open-Minded Team We are a young, dynamic, and open-minded team that values a friendly, relaxed working culture. Here, colleagues become friends. We believe in teamwork, profe…
Skills: Recruitment, HR Administration, Employee Engagement, Event Organization, IT HR Management
Banff, Alberta, Canada · On-site
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Artisan Bread Production, Sourdough Baking, Laminated Doughs, Food Safety, Sanitation Standards
Paris, Ile-de-France, France · On-site
$800/hr–$1k
Description de l'entreprise Nous sommes une équipe jeune, dynamique et ouverte d'esprit, attachée à une culture conviviale et décontractée. Ici, les collègues deviennent des amis. Nous valorisons l'esprit d'équipe, le pr…
Skills: Recruitment, Personnel Administration, English Proficiency, Event Planning, Organization
Paris, Ile-de-France, France · On-site
Description de l'entreprise Orfea, qui sommes-nous ? Créée en 2003 du rapprochement entre les groupes SNCF et Accor, Orfea assure l’hébergement du personnel SNCF en déplacement professionnel grâce à 350 collaborateurs ex…
Skills: Contract Management, Administrative Support, Financial Tracking, Reporting, Microsoft Word
Liphook, England, United Kingdom · On-site
$27k–$27k/yr
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Guest Relations, Reservation Management, Telephone Etiquette, Account Preparation, Customer Care
Banff, Alberta, Canada · On-site
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Housekeeping, Cleaning, Customer Service, Interpersonal Communication, Attention To Detail
Zurich, Zurich, Switzerland · On-site
Unternehmensbeschreibung Erlebe und gestalte mit uns den Neuanfang – unser frisch renoviertes Hotel mit neuen Zimmern, einer modernen Lobby und einem tollen neuen Restaurantkonzept wartet auf dich! Werde Teil eines motiv…
Skills: Guest Service, Wine Recommendation, Bizzon POS System, Cashiering, German Language
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Oversees daily housekeeping operations to ensure cleanliness and presentation standards across guest rooms and public areas. Manages team scheduling, staff training, and quality inspections to maintain Forbes-level service execution.
Requires at least 5 years of luxury hotel housekeeping experience, including 2 years in a supervisory role. Must have a high school diploma and proficiency in PMS systems like Opera and housekeeping apps like HotSOS or Alice.
The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.
Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.
JOB OVERVIEW
The Housekeeping Manager oversees the day-to-day operations of the housekeeping department, ensuring cleanliness, order, and presentation standards across all guest rooms, public areas, and back-of-house spaces. This role manages team scheduling, quality inspections, and staff training, contributing to Faena New York’s world-class guest service and Forbes-level execution.
This position has an annual compensation of $85,000 per year.
DUTIES AND RESPONSIBILITIES
Lead daily housekeeping operations, managing team assignments and productivity expectations.
Conduct room and public area inspections to ensure cleanliness, maintenance, and guest readiness.
Train team members on Faena service standards, safety, chemical handling, and room care techniques.
Collaborate with Front Office, Engineering, and F&B to manage guest requests and room status updates.
Ensure department compliance with DOH, OSHA, and property-wide sanitation policies.
Assist with hiring, onboarding, scheduling, and team development initiatives.
Monitor inventory levels and ordering of linens, guest supplies, and amenities.
Support VIP and special guest room preparation and follow-up service.
Maintain lost & found documentation and property-wide cleanliness inspections.
Perform Manager on Duty responsibilities and lead by example in delivering guest service recovery.
Minimum 5 years of luxury hotel housekeeping experience, with at least 2 years in a supervisory role.
Knowledge of PMS systems (Opera) and housekeeping applications (HotSOS, Alice, etc.).
Experience in union environments preferred.
Strong understanding of NYC DOH and OSHA compliance requirements.
Bilingual preferred (Spanish/English).
High school diploma or equivalent required; Hospitality degree preferred.
SKILLS
High attention to detail and service presentation.
Leadership presence and team development capabilities.
Excellent problem-solving and conflict resolution.
Ability to manage multiple priorities in a fast-paced setting.
Effective communication and time management.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Endure various physical movements throughout the work areas
Ability to move safely in uneven terrain or in confined spaces
Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds
All your information will be kept confidential according to EEO guidelines.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
