Florissant, Missouri, United States · On-site
Member Specialist Job Summary This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in…
Skills: Customer Service, Insurance Sales, Data Entry, Microsoft Word, Microsoft Excel
Evansville, Indiana, United States · On-site
Membership Specialist Job Summary This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced dutie…
Skills: Customer Service, Insurance Sales, Data Entry, Microsoft Word, Microsoft Excel
Huntington Beach, California, United States · On-site
$22/hr–$23/hr
Retail Service Specialist We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for …
Skills: Cross-selling, Upselling, Customer Service, Cash Handling, Notary Services
Birmingham, Alabama, United States · On-site
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales Drive, Organizational Skills, Multi-tasking, Computer Proficiency, Written Communication
Montebello, California, United States · On-site
$67k–$82k/yr
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales, Customer Service, Organizational Skills, Multi-tasking, Written Communication
Culver City, California, United States · On-site
$55k–$85k/yr
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales, Customer Service, Travel Planning, Multi-tasking, Microsoft Office
Pasadena, California, United States · On-site
$67k–$82k/yr
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales, Customer Service, Travel Planning, Multi-tasking, Microsoft Office
Newport Beach, California, United States · On-site
$67k–$82k/yr
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales, Customer Service, Organizational Skills, Multi-tasking, Written Communication
Los Angeles County, California, United States · On-site
$22/hr–$23/hr
Retail Service Specialist We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for …
Skills: Cross-selling, Upselling, Customer Service, Notary Services, Cash Handling
Chino, California, United States · On-site
$22/hr–$23/hr
Retail Service Specialist We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for …
Skills: Retail Sales, Customer Service, Cross-selling, Upselling, Cash Handling
Costa Mesa, California, United States · On-site
$100k–$133k/yr
Space & Occupancy Planning Program Manager The Space Planning and Occupancy Program Manager is responsible for developing and implementing workplace space solutions that support organizational growth, operational efficie…
Skills: AutoCAD, Serraview, Occupancy Planning, Space Planning, Project Management
Fullerton, California, United States · On-site
$67k–$82k/yr
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales Drive, Organizational Skills, Multi-tasking, Computer Proficiency, Written Communication
Lewisville, Texas, United States · Hybrid
Membership Sales Specialist With more than 125 years of trusted service, AAA has built a reputation for reliability, advocacy, and value for its members. We are seeking an energetic Membership Sales Specialist (MSS) to s…
Skills: Outside sales, Face-to-face engagement, Consultative selling, Needs-based selling, Objection handling
Niles, Ohio, United States · On-site
Sales Agent $100K+ earning potentialComprehensive benefits including pension planPaid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career…
Skills: Sales, Lead generation, Prospecting, Networking, Customer service
Seven Hills, Ohio, United States · On-site
Sales Agent $100K+ earning potential 401(K) saving plans with company match Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career dedi…
Skills: Sales, Lead generation, Prospecting, Networking, Customer service
Pittsburgh, Pennsylvania, United States · On-site
Retail Service Specialist We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for …
Skills: Cross-selling, Upselling, Customer Service, Notary Services, Cash Handling
Independence, Ohio, United States · On-site
Driving School Instructor Already Licensed? Ready for a Career That Makes a Difference? Join AAA Driving School as a Full-Time Driver Training Instructor! Whether you’re a licensed driving instructor or exploring a meani…
Skills: Driving Instruction, Defensive Driving, Student Assessment, Curriculum Implementation, Public Relations
Boardman, Ohio, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service, and compa…
Skills: Sales, Customer service, Communication, Computer literacy, Organizational skills
Avon, Ohio, United States · On-site
Travel Consultant Job Summary This is a Trainee position for the Travel Agency and is designed as preparatory for a Travel Agent position. The Travel Agent builds strong relationships and delivers differentiated travel e…
Skills: Travel Planning, Sales, Customer Service, Lead Management, Ticketing
Pittsburgh, Pennsylvania, United States · On-site
Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2:30pm - 11:00pm. If you a…
Skills: Supervisory Experience, Employee Training, Computer-Aided Dispatch, Problem Solving, Multi-tasking
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Provides professional customer service and administrative support to members and agents within a branch. Assists in the sale of insurance products and memberships while managing policy changes and billing.
Requires a High School GED and a valid Property and Casualty/Solicitors License. Preferred candidates have 1-3 years of customer service experience and proficiency in Microsoft Office.
Job Summary
This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products, and provides other insurance support services. Reviews and completes documentation for business written in an office. Provides information to members regarding memberships and insurance
Job Duties
Provide professional customer service to members and insured’s. Provide service and information to members regarding memberships and insurance.
Provide service to walk-in and telephone members seeking insurance services. Sell memberships and assist in the sale of insurance to prospective insureds. Assist members with changes to existing policies or memberships, renewals, and provide information regarding billing. Accept payments on membership and insurance. Verify insurance coverage for lien holders and leasing companies. Provide binders as requested. Perform typing and other administrative duties, including, but not limited to; letters, forms, cards, rush escrows and evidence of insurance.
Develop insurance leads for office sales agents and life specialists.
Communicate positively and effectively with all staff. Maintain and open and positive relationship with management.
Provide service support for both management and sales and life agents. Engage in cross selling opportunities.
Resolve member and insured related problems using discretion and independent judgment. Refer issues which require more authority to appropriate level.
Service work tends to be routine and described within sales and underwriting guidelines.
Has skill set necessary to handle most complex transactions and basic complaints.
Complex complaints may be referred to higher level Insurance Specialists or Sales Management for handling.
Qualifications
High School GED Required
1-3 years Customer service Preferred
Moderate proficiency in data entry required.
Moderate Microsoft Word and Excel skills preferred.
Advanced customer service skills preferred.
Property and Casualty/Solicitors License required.
Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members. Disclaimer: http://bit.ly/1xDRY2k
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members. Disclaimer: http://bit.ly/1xDRY2k
