Coppell, Texas, United States · On-site
$121k–$161k/yr
Claims Unit Manager - Auto Liability This is an Onsite Position in Coppell, TX Job Summary This management leadership position is typically responsible for managing four to ten Claims Teams, or it can manage specialized …
Skills: Claims management, Auto liability, Loss management, Expense management, Employee development
Shawnee, Kansas, United States · On-site
$100k/yr
Sales Agent $100K+ earning potential Comprehensive benefits including pension plan Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, care…
Skills: Sales, Lead sourcing, Prospecting, Networking, Communication
Pittsburgh, Pennsylvania, United States · On-site
Associate Trainer - Insurance Sales The purpose of the Education & Training department is to deliver education and training of products, technology, sales skills and processes to both newly appointed and incumbent agency…
Skills: Classroom training, Virtual instruction, Presentation skills, Coaching, Tutoring
Fort Worth, Texas, United States · On-site
$100k/yr
Sales Agent • $100K+ earning potential • Comprehensive benefits including pension plan • Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic…
Skills: Sales, Lead generation, Prospecting, Networking, Customer service
Euless, Texas, United States · On-site
$100k/yr
Sales Agent • $100K+ earning potential • Comprehensive benefits including pension plan • Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic…
Skills: Sales, Lead generation, Prospecting, Networking, Communication
Portsmouth, New Hampshire, United States · On-site
Insurance Sales & Branch Operations Manager This position is responsible for the overall operation of a Branch/Insurance Office and all of its activities. This includes the delivery of Automotive, Travel, Travel Agency a…
Skills: Branch operations, Sales management, Team leadership, Service delivery, Revenue growth
Coppell, Texas, United States · On-site
Sr. Data Engineer As our Sr Data Engineer, you will function as a consultant between our technology unit and other business units to understand their challenges. You’ll ask questions and present ideas that enable them to…
Skills: SQL, Python, Spark, Cloud technologies, AWS
Flower Mound, Texas, United States · On-site
Membership Specialist Well Known AAA Brand Products and Service Excellent Earning Potential Paid Training If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have co…
Skills: Customer service, Sales, Communication, Interpersonal skills, Organizational skills
Travis County, Texas, United States · On-site
Member Specialist Well Known AAA Brand Products and Service Excellent Earning Potential Paid Training If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come t…
Skills: Customer service, Sales, Cross-selling, Communication, Interpersonal skills
Robinson Township, Pennsylvania, United States · On-site
Sales Agent $100K+ earning potential 401(K) saving plans with company match Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career dedi…
Skills: Sales, Lead generation, Prospecting, Networking, Communication
Simi Valley, California, United States · On-site
$67k–$82k/yr
Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it bring…
Skills: Sales, Customer service, Communication skills, Organizational skills, Multi-tasking
Baton Rouge, Louisiana, United States · On-site
$100k/yr
Sales Agent • $100K+ earning potential • Comprehensive benefits including pension plan • Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic…
Skills: Sales, Lead generation, Prospecting, Networking, Customer service
Coppell, Texas, United States · On-site
Sr. Data Engineer As our Sr Data Engineer, you will function as a consultant between our technology unit and other business units to understand their challenges. You’ll ask questions and present ideas that enable them to…
Skills: SQL, Python, Spark, Data engineering, Data analysis
Carson, California, United States · On-site
Claims Service Representative - Total Loss Job Summary This entry level position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property and/or liabi…
Skills: Claims Investigation, Negotiation, Liability Determination, Customer Service, Oral Communication
Harris County, Texas, United States · On-site
Member Specialist Well Known AAA Brand Products and Service Excellent Earning Potential Paid Training If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come t…
Skills: Customer service, Sales, Cross-selling, Communication, Interpersonal skills
Travis County, Texas, United States · On-site
Sales Agent • $100K+ earning potential • Comprehensive benefits including pension plan • Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic…
Skills: Sales, Lead generation, Prospecting, Networking, Customer service
Costa Mesa, California, United States · On-site
$26/hr–$35/hr
Operations Administrator This position provides business unit operations support in the areas of budgets, human resources, purchasing, facilities, or other administrative operational needs. Researches, prepares and distr…
Skills: Budgeting, Financial reporting, Project coordination, Human resources support, Payroll processing
Auburn, Maine, United States · On-site
$55k–$68k/yr
AAA Battery Service Technician Join the leader in Roadside Assistance! AAA Northern New England is seeking applicants for full-time Battery Service Drivers. Applicants should have a strong commitment to customer service …
Skills: Customer Service, Battery Replacement, Battery Diagnostics, Lockout Services, Tire Changes
Lincoln, Rhode Island, United States · Remote OK
$33/hr–$44/hr
Claims Casualty Adjuster Job Summary The Claims Casualty Adjuster handles low to moderate-complexity claims involving material damage, property, and/or liability lines of insurance written by the Interinsurance Exchange …
Skills: Liability investigation, Coverage evaluation, Claims negotiation, Property damage assessment, Bodily injury assessment
Hampton, Virginia, United States · On-site
Member Specialist Job Code 5422 Job Title Member Specialist Job Summary This position performs a variety of duties in support of growth, service goals and profitability for Field Sales and Branch Operations within a Dist…
Skills: Customer service, Sales, Data entry, Microsoft Word, Microsoft Excel
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The Claims Unit Manager is responsible for overseeing multiple claims teams to ensure effective loss and expense management, employee development, and continuous improvement. They facilitate unit-level strategies and ensure compliance with regulatory requirements and company best practices.
Candidates must have a bachelor's degree or equivalent experience, along with 4-6 years of management or supervisory experience. A background of 7-9 years in claims handling or operations is preferred, along with advanced organizational and communication skills.
This is an Onsite Position in Coppell, TX
Job Summary
This management leadership position is typically responsible for managing four to ten Claims Teams, or it can manage specialized functions within the Claims business unit. The primary functions include effective loss and expense management, employee development and succession planning, training, staffing, performance measurements and continuous improvement. Another critical function is to facilitate unit level strategies to support claims initiatives. The position also ensures compliance with all regulatory and statutory requirements as well as company technical and customer service Best Practices.
Job Duties
Ensure all claims within the unit meet or exceed quality and regulatory requirements. Regularly review appropriate claim files for quality and monitor results of all audits, performance reports and customer survey data. Ensure corrective actions are taken to correct deficiencies.
Recruit and develop people to accomplish #1. Effectively oversee/participate with management team in employee recruitment to ensure appropriate staffing. Identify and implement staff development and training needed to support an effective succession plan. Perform timely and responsive employee coaching and performance counseling.
Provide opportunities, support professional growth and expand staff responsibilities. Delegate authority to appropriate levels. Capitalize on capabilities of all employees and ensure decisions correlate with corporate and Claim Division goals.
Communicate corporate, unit, and team goals with direct reports. Monitor and reinforce behavior that furthers technical and customer service performance expectations. Continuously seek innovative approaches to address organizational issues.
Ensure effective communication by the unit management team with internal and external customers. Communicate and interact with a variety of individuals to address customer service issues in a prompt and professional manner
Prepare reports and statistical data on behalf of department regarding performance, cost, staffing, and resource allocation. Attend meetings, both intra and inter-department, to evaluate work product, case management system and overall administrative projects
Participate in committees and projects designed to enhance the organization’s goals and objectives.
Qualifications
Bachelors or Equivalent combination of education and experience Preferred
7-9 years Claims handling and/or operations. Required
4-6 years Management/Supervisory Preferred
Advanced organizational and planning skills required.
Advanced oral and written communication skills required.
Advance interpersonal skills necessary
Ability to effectively lead change.
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
Occasional travel to off-site business meetings or conferences. (5% proficiency)
The starting pay range for this position is:
$120,500.00 - $160,800.00Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team."Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members. Disclaimer: http://bit.ly/1xDRY2k
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members. Disclaimer: http://bit.ly/1xDRY2k
