Cincinnati, Ohio, United States · On-site
$18/hr–$21/hr
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our c…
Skills: Customer Service, Automotive Knowledge, Communication, Scheduling, Sales
Cincinnati, Ohio, United States · On-site
$18/hr–$21/hr
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our c…
Skills: Customer Service, Automotive Knowledge, Communication Skills, Scheduling, Sales
Fredericksburg, Virginia, United States · On-site
$76k–$111k/yr
Drive Your Career Forward with AAA Club Alliance! Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and accelerate your career with AAA Club Allia…
Skills: Leadership, Shop Operations Management, Staffing And Scheduling, Inventory Management, Budget Compliance
Cincinnati, Ohio, United States · On-site
$51k–$72k/yr
Accelerate Your Career with AAA Club Alliance! Are you a natural leader with a passion for maximizing performance and delivering results? This is your opportunity to take the wheel and steer your career forward with AAA …
Skills: Leadership, Automotive Repair, Team Mentoring, Shop Operations, Customer Communication
Fairfax, Virginia, United States · On-site
$20/hr–$24/hr
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our c…
Skills: Customer Service, Automotive Knowledge, Communication Skills, Sales, Scheduling
Powell, Ohio, United States · On-site
$51k–$72k/yr
Accelerate Your Career with AAA Club Alliance! Are you a natural leader with a passion for maximizing performance and delivering results? This is your opportunity to take the wheel and steer your career forward with AAA …
Skills: Leadership, Automotive Repair, Team Development, Customer Service, Operational Management
Cromwell, Connecticut, United States · On-site
$18/hr–$24/hr
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every …
Skills: Up-selling, Cross-selling, Customer Service, Travel Planning, Written Communication
Cincinnati, Ohio, United States · On-site
Drive Your Career Forward with AAA Club Alliance! AAA Club Alliance is always looking to connect with experienced automotive repair leaders who are ready to take the next step in their careers. Our Car Care teams continu…
Skills: Shop Workflow Management, Customer Experience, Sales Performance, Associate Development, Operational Compliance
Gaithersburg, Maryland, United States · On-site
$18/hr–$24/hr
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every …
Skills: Vehicle Registration, Vehicle Titling, Sales, Customer Service, Up-selling
Columbus, Ohio, United States · On-site
$51k–$80k/yr
The AAA's Columbus Fleet is seeking an experienced Fleet Supervisor for 2nd Shift! This individual will be responsible for managing day-to-day operations alongside the Fleet Manager and other Supervisor at our Fleet Offi…
Skills: Fleet Management, Dispatching, Customer Service, Leadership, Coaching
Columbus, Ohio, United States · On-site
$51k–$80k/yr
The AAA's Columbus Fleet is seeking an experienced Fleet Supervisor for 2nd Shift! This individual will be responsible for managing day-to-day operations alongside the Fleet Manager and other Supervisor at our Fleet Offi…
Skills: Fleet Management, Customer Service, Coaching, Dispatching, Leadership
Topeka, Kansas, United States · On-site
AAA Topeka is seeking full time drivers to join our Roadside Assistance team! We are looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jumpstarting a car b…
Skills: Tire Changing, Battery Jumpstarting, Towing, Customer Service, Vehicle Inspection
Topeka, Kansas, United States · On-site
AAA Topeka is seeking full time drivers to join our Roadside Assistance team! We are looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jumpstarting a car b…
Skills: Towing, Battery Jumpstarting, Tire Changing, Customer Service, Vehicle Inspection
Wilmington, Delaware, United States · Hybrid
$65k–$95k/yr
AAA Club Alliance is hiring for a Senior Financial Analyst to join our team! This role is responsible for assisting the Financial Leadership Team in the development of analysis, business models and other financial delive…
Skills: Financial Modeling, Forecasting, Budgeting, Variance Analysis, KPI Analysis
Zanesville, Ohio, United States · On-site
$14/hr–$22/hr
Bring Your Sales Expertise to an Exciting Career in Travel! Do you love exploring new places and sharing your experiences? At AAA Club Alliance, we’re looking for enthusiastic, sales-driven individuals who want to help o…
Skills: Sales, Customer Service, Travel Booking Systems, Geography Knowledge, Communication
Florence, Kentucky, United States · On-site
$16/hr–$23/hr
Drive Your Career Forward with AAA Club Alliance! Are you ready to fuel your passion for all things automotive? At AAA Club Alliance, we don’t just fix cars – we keep lives moving. As an Automotive General Service Techni…
Skills: Tire Installation, Oil Changes, Fluid Services, Vehicle Inspection, Battery Testing
Aurora, Indiana, United States · On-site
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every …
Skills: Retail Sales, Customer Service
Philadelphia, Pennsylvania, United States · On-site
$17/hr–$21/hr
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every …
Skills: Vehicle Registration, Driver's License Processing, Up-selling, Cross-selling, Customer Service
Warminster, Pennsylvania, United States · On-site
$19/hr–$24/hr
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every …
Skills: Vehicle Registration Processing, Driver's License Applications, Customer Service, Sales, Mentoring
Clifton Heights, Pennsylvania, United States · On-site
$19/hr–$24/hr
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every …
Skills: Vehicle Registration Processing, Driver's License Applications, Customer Service, Sales, Up-selling
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Act as a liaison between customers and technicians to coordinate vehicle repairs and service needs. Responsibilities include greeting customers, scheduling appointments, and providing updates on repair costs and timelines.
Requires a high school diploma and a valid driver's license. Preferred experience includes automotive industry knowledge or three years of relevant fast-paced sales and customer satisfaction experience.
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine!
As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address: 3998 Red Bank Road, Cincinnati, OH 45227
At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:
The starting base compensation for this position is $18.24 to $21.50 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.
Over 2 weeks of Paid Time Off accrued during the first year of employment
8 Paid Holidays each year
401(k) plan with up to a 7% Company Match on retirement contributions
FREE Company-Paid Life Insurance
Tuition Reimbursement (up to $5,250 per year)
FREE AAA Premier Level Membership
An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment.
Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!
Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
High School Diploma or equivalent.
Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
Valid Driver’s License.
Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
Authorized to work in the USA.
Full time Associates are offered a comprehensive benefits package that includes:
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
Offices: 1 River Place, Wilmington, Delaware 19801, US
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
Offices: 1 River Place, Wilmington, Delaware 19801, US
