Director of Operations -Builder Role - High Growth Startup Environment
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Director of Operations -Builder Role - High Growth Startup Environment
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Full-time
Bonus based on performance, Competitive salary, Paid time off
Posted 55d ago
~40 hrs/week
Responsibilities
Lead the ground-up build of a home care agency by designing operational systems for intake, staffing, and service delivery. Manage caregiver recruitment, ensure regulatory compliance, and develop referral partnerships within the community.
Requirements
Seeking a proactive builder who thrives in ambiguity and can manage chaotic, high-demand startup environments. Experience in healthcare operations or clinical backgrounds like therapy and care coordination is helpful but not required.
Full job description
Benefits:
Bonus based on performance
Competitive salary
Paid time off
About the Role
We are building a home care agency from the ground up—and we are looking for a hands-on Operations Builder to help lead that effort.
This is not a maintenance role. This is not a fully structured corporate operations job. This is a roll-up-your-sleeves, figure-it-out, build-the-system-as-you-go leadership role in a fast-moving startup environment.
You will help shape how the agency runs day-to-day, build systems where they don’t yet exist, and play a central role in scaling a growing home care business.
If you are someone who likes clear playbooks, predictable workflows, and fully staffed teams already in place, this will not be a fit. If you want ownership, autonomy, and the ability to build something meaningful from the ground up, this role will be extremely rewarding.
This role may be particularly appealing to healthcare professionals who understand patient care and care transitions but are looking to move beyond direct clinical service into operations, leadership, and business growth. Individuals from therapy, rehabilitation, care coordination, discharge planning, healthcare staffing, and similar backgrounds often find themselves uniquely prepared for success in this role.
What You’ll Own
Operations & Systems Building
Run and continuously improve daily agency operations
Build structure around intake, scheduling, staffing, and service delivery
Identify gaps in workflow and create solutions as the business grows
Help design the operational backbone of a scaling home care agency
Caregiver & Staffing Leadership
Recruit, onboard, and develop caregivers
Own scheduling and shift coverage in a dynamic, fast-changing environment
Step into staffing gaps when needed to ensure clients are supported
Address performance and accountability issues directly and fairly
Client Experience
Support new client starts and ongoing care coordination
Ensure families receive consistent, high-quality service
Act quickly to resolve issues and maintain trust with clients and families
Quality & Compliance
Maintain compliance with Oklahoma non-medical home care requirements
Build and maintain accurate documentation systems
Support audits, reviews, and internal quality checks
Community Growth & Relationships
Build relationships with referral partners (hospitals, case managers, senior communities, VA, etc.)
Represent the agency in the community as it grows
Support organic growth through relationship-building and reputation
What Makes This Role Different
You will be building systems, not just following them
You will work closely with leadership in shaping the future of the agency
You will see the direct impact of your decisions every single day
This is a high-impact, high-learning-curve role in a startup environment
What We’re Looking For
Thrives in ambiguity and fast change
Likes solving problems more than following instructions
Is energized by building something new
Can stay calm and effective in a chaotic, high-demand environment
Takes ownership instead of waiting for direction
Communicates clearly and directly
Cares deeply about quality care and client experience
Experience in home care or healthcare operations is helpful, but not required if you have strong operational instincts and a builder mindset.
Why This Role Matters
This position is foundational to the success of our agency. The person in this role will directly shape how we operate, how caregivers are supported, and how families experience care.
You won’t just be joining a company—you’ll be helping build it.
Related keywords
Home CareStartupOperationsHealthcare StaffingCare TransitionsDischarge PlanningComplianceOklahoma Non-Medical Home CareIntake SystemsCaregiver ManagementReferral PartnersScalingPatient Care
This is the corporate LinkedIn page.
ComForCare is a premier provider of in-home care with nearly 200 independently owned and operated locations in the U.S. and Canada helping older adults live independently in their own homes. ComForCare is committed to helping people live their best life possible and offers proprietary programs for people with Alzheimer’s disease and other forms of dementia. Founded in 1996, ComForCare was acquired by private equity firm The Riverside Company in 2017.
ComForCare operates as At Your Side Home Care in Houston, Texas.
ComForCare and AtYour Side Home Care are Best Life Brands, LLC companies.
www.AtYourSideHomeCare.com
www.ComForCare.com
www.ComForCare.ca
Offices: 2520 S. Telegraph Rd., 201, Bloomfield Hills, MI 48302, US
TrainingBusiness CoachingBusiness DevelopmentFranchisingMember SupportBusiness GrowthLeadership GrowthLong Term CareHealth CareNon-Medical Care