Mitarbeiter Customer Service im Bereich CEP (m/w/d)
Osnabrück, Lower Saxony, Germany · Hybrid
Mid level
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
Skills: Customer Service, KPI Analysis, Reporting, Process Optimization, German Language
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Skills: Driving, Vehicle Maintenance, Customer Service, Vehicle Preparation, Time Management
Lagermitarbeiter (m/w/d) Abendsortierung in Teilzeit
Osnabrück, Lower Saxony, Germany · On-site
Entry level
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
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Mechatroniker, Elektroniker als Servicetechniker m/w/d für Aufzüge
Osnabrück, Lower Saxony, Germany · On-site
Mid level
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About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
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Skills: Transport Planning, Fleet Coordination, Order Management, Customer Support, MS Office
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Skills: Customer Service, Vehicle Handling, German Language, English Language, Driving License Class B
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
Skills: Truck Driving, Logistics, European Transport, Vehicle Operation
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
Skills: Team Leadership, Contract Logistics, Order Management, Customer Care, Billing
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For more than two decades, Global Jet, a leading European Aircraft Management company, has been delivering excellence, reliability, and discretion to an exclusive international clientele, operating in a high‑end, dynamic…
Skills: Praetor Type Rating, Multi Crew Operation, Flight Safety, Aircraft Management, EASA License
Mitarbeiter Customer Service im Bereich CEP (m/w/d)
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Full-time, Temporary
professional certificate
Regular team and company events, German Television Lottery birthday ticket, Flexible working hours, Mobile working, Company pension scheme, Capital-forming benefits
Posted 2d ago
~40 hrs/week
German
Responsibilities
Manage daily operations for European customers in the CEP sector, ensuring high service quality and proactive performance updates. Coordinate with the NSE network and internal departments while optimizing processes and analyzing KPIs.
Requirements
Requires completed vocational training in forwarding, logistics, or a comparable qualification with fluency in German and English. Candidates should have customer service experience and proficiency in MS Office, particularly Excel.
Full job description
About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.
Für den Customer Service im Bereich CEP suchen wir zum nächstmöglichen Zeitpunkt eine neues Teammitglied. Du arbeitest eigenverantwortlich und kommunizierst gerne mit Kunden? Dann freuen wir uns auf Deine Bewerbung. Die Stelle ist auf 1 Jahr befristet.
Über den Job
Du betreust europäische Kunden im operativen Tagesgeschäft und stellst eine hohe Servicequalität sicher.
Du kommunizierst proaktiv Performance-Updates und analysierst relevante KPIs sowie Qualitätskennzahlen.
Du erstellst Reportings, identifizierst Abweichungen und leitest geeignete Maßnahmen ab.
Du koordinierst die Zusammenarbeit mit Partnern im NSE-Netzwerk sowie internen Abteilungen wie Operations und Vertrieb.
Du bearbeitest Kundenanfragen und findest effiziente Lösungen für operative Herausforderungen.
Du unterstützt die kontinuierliche Optimierung von Prozessen und bringst eigene Verbesserungsideen ein.
Über Dich
Du hast eine erfolgreich abgeschlossene Ausbildung im Bereich Spedition, Logistik oder eine vergleichbare Qualifikation.
Du verfügst über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
Du überzeugst durch Deine ausgeprägte Kommunikationsfähigkeit sowie eine hohe Kunden- und Serviceorientierung.
Du arbeitest strukturiert, analytisch und lösungsorientiert und behältst auch in arbeitsintensiven Phasen den Überblick.
Du bist ein Teamplayer, arbeitest gerne in einem internationalen Umfeld und bringst interkulturelle Kompetenz mit.
Du hast Erfahrung im Customer Service, gehst sicher mit MS Office – insbesondere Excel – um und zeichnest Dich durch Eigeninitiative sowie eine proaktive Arbeitsweise aus.
Über unsere Vorteile
Hellmann Spirit: Du-Kultur im gesamten Unternehmen, Regelmäßige Team- und Firmenevents, Geburtstagslos der Deutschen Fernsehlotterie
Work-Life-Integration: Flexible Arbeitszeiten und Mobiles Arbeiten
Finanzielle Zusatzleistungen: Betriebliche Altersvorsorge und Vermögenswirksame Leistungen, Bis zu 1.600€ Netto Prämie für die Empfehlung von neuen Kolleg*innen, Vergünstigungen und Angebote für Reisen, Freizeit und Kultur
Gesundheit & Wohlbefinden: Firmenfitness über Hansefit, Mental Health- und Gesundheitscoaching, täglich wechselnde und vielseitige Gerichte in unserer Kantine
Familie: Unterstützung bei der Kinderbetreuung, Urlaubstage für die Pflege von Angehörigen und bei besonderen Ereignissen
Fachliche & persönliche Entwicklung: Newcomer Days, Weiterbildung und Trainingsangebote durch unsere Academy, Digitale Lernplattform (LearningHub)
Mobilität: Mobilitätszuschuss, Kostenfreie Parkplätze, Kostenfreie Nutzung der e-Ladesäulen
Ausstattung: Laptop
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
If you are excited by this fantastic opportunity and have what it takes, then click APPLY!
Any open questions? Please feel free to contact our responsible Recruiter.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1871
Headquarters
Osnabrueck, Niedersachsen
LinkedIn followers
414,167
Since its foundation in 1871, Hellmann has developed into one of the largest international logistics providers. With our high-performance products Airfreight, Seafreight, Road & Rail, and Contract Logistics, we always offer the right solution for the complex logistics requirements of our customers and rely on future-oriented digital services for maximum transparency and more efficient supply chains.
Offices: Elbestrasse 1, Osnabrueck, Niedersachsen 49090, DE · 10450 Doral Boulevard, Doral, Florida 33178, US · Tonic Industrial Center, 26 Kai Cheung Road, Kowloon, HK
Air and ocean freight import & export servicesCustoms brokerage servicesCustoms compliance servicesWarehousingDistributionDomestic transportation servicesContract logistics & consultingIndustry solutionsE.commerceand Process management
How many Transportation jobs are open in Osnabrück, Germany right now?
There are currently 25 open transportation positions in Osnabrück, Germany listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Osnabrück, Germany?
Companies currently hiring include Hellmann Worldwide Logistics, Columbia Shipmanagement, DEME Group, Global Jet, Koch International Heinrich Koch Internationale Spedition GmbH & Co. KG, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Osnabrück, Germany?
Yes — 10 of the 25 open transportation positions offer remote or hybrid work (0 remote, 10 hybrid).
How do I apply for Transportation jobs in Osnabrück, Germany?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.