Iași, Romania · On-site
About Signant Health At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, an…
Skills: Technical Support, Service Desk, Ticketing Systems, Troubleshooting, SLA Management
Iași, Romania · On-site
$130k–$205k/yr
Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behin…
Skills: Customer management, Technical project management, Problem solving, API, Software development
Iași, Romania · Remote OK
$171k–$260k/yr
Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behin…
Skills: Java, Spring, REST APIs, AWS, Microservices
Iași, Romania · On-site
Looking for a role where your work directly impacts business decisions? This is it. At Veo Worldwide Services, we’re searching for a strategic thinker who can turn data into action and drive real business performance. Wh…
Skills: Analytical mindset, Business understanding, Excel, Power BI, SQL
Iași, Romania · Hybrid
Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront…
Skills: Accounting, Accounts Receivable, Accounts Receivable Collection, Cash Application, Collections Management
Iași, Romania · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Python, CI/CD, DevSecOps, SAST, DAST
Iași, Romania · Hybrid
Purpose of Position Awin's Product Development department is responsible for all stages of the product lifecycle - from ideation to market release, ongoing operation and continuous improvement. Working within one of our …
Skills: Java, Maven, Gradle, RESTful APIs, Unit testing
Iași, Romania · Hybrid
$264k–$434k/yr
Overview Microsoft Device Ecosystem Platform (MDEP) is Microsoft's Android-based platform that enables partners to build secure, enterprise-grade devices and experiences across Collaboration, IoT, Digital Signage, and em…
Skills: System testing, Test automation, Android, Leadership, CI/CD pipelines
Iași, Romania · Hybrid
Purpose of Position Technology works best when people barely notice it. That's where you come in. We are seeking an enthusiastic IT Support Technician to join our Global IT Support team and provide on-site support from o…
Skills: IT Support, Service Desk, Desktop Support, Windows, MacOS
Iași, Romania · Hybrid
Specialist - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefron…
Skills: Compliance audits, Risk assessment, Control reviews, Governance, Regulatory reporting
Iași, Romania · On-site
What you will do on your journey with WebBeds. As a Data Analyst, you will transform complex data into actionable insights that support informed business decisions and continuous improvement across the organisation. You …
Skills: Data Modelling, SQL, Power BI, Tableau, Business Objects
Iași, Romania · Hybrid
Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront…
Skills: Accounting, Accounts Receivable, Accounts Receivable Collection, Cash Application, Collections Management
Bucharest, Romania · Hybrid
Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work. In Accenture Operations we rethink the way people work and businesses perform by har…
Skills: Team leadership, Customer support, Coaching, Mentoring, Conflict resolution
Iași, Romania · Hybrid
Specialist - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefron…
Skills: Record To Report (R2R), Month end closing, Financial reporting, Consolidations, Balance sheet reconciliations
Iași, Romania · Hybrid
Front Line Manager - F&A - FP&A Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the…
Skills: Business Analysis, Critical Thinking, Customer Experience, Data Analytics, Financial Analysis Reporting
Iași, Romania · Hybrid
Front Line Manager - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the …
Skills: Accounting, Accounts Receivable, Accounts Receivable Collection, Accounts Receivable Management, Cash Application
Iași, Romania · Remote OK
Associate - Customer Care - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at t…
Skills: Customer care, Customer service, Voice-user interface, Issue resolution, Data management
Iași, Romania · Hybrid
Specialist - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefron…
Skills: Client relations, Reconciliations, Record to report, Regulatory compliance management, Risk management
Iași, Romania · Remote OK
Please Note: This is a proactive pipeline hiring initiative. While the start date isn't tomorrow, pre-vetting now ensures you get priority visibility with our key clients and allows us to move at lightning speed the mome…
Skills: Shopify Plus, E-commerce, Software architecture, Code analysis, Performance optimization
Bucharest, Romania · Hybrid
Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work. In Accenture Operations we rethink the way people work and businesses perform by har…
Skills: Team leadership, Customer support, Coaching, Mentoring, Analytical thinking
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The Junior Technical Support Specialist manages and resolves escalated Tier 2 support requests while supporting Tier 1 teams through structured processes. They are responsible for maintaining SLA compliance, performing root cause analysis, and ensuring accurate documentation of all technical incidents.
Candidates should have experience in a Service Desk or technical support environment and familiarity with ticketing tools like ServiceNow or Jira. Strong communication skills, a customer-focused mindset, and the ability to follow structured troubleshooting procedures are essential.
About Signant Health
At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.
About the Role
The Junior Technical Support Specialist (Tier 2) is responsible for managing and resolving escalated support requests, handling inbound Tier 2 communications, and supporting Tier 1 teams through structured escalation processes such as 'Ask the Expert'. The role ensures high-quality ticket handling, SLA compliance, and contributes to continuous service improvement and audit readiness.
KEY ACCOUNTABILITIES - Function
KNOWLEDGE, SKILLS & ATTRIBUTES
Essential:
Desirable:
At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.
We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.
If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.
At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all candidates are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.
Unsolicited resumes submitted by agencies or third-party recruiters directly to hiring managers or any Signant Health employee will not be considered and will not obligate Signant Health to any fees or terms associated with the submission.
#LI-CL1
At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all candidates are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.
The Evidence Generation Company
For 25+ years, Signant Health has been pioneering solutions and methodologies that propel clinical research programs toward regulatory success. Our approach combines deep scientific expertise with comprehensive eClinical solutions, enabling study teams capture reliable evidence while making trials more manageable for sites and more meaningful for patients. From the smallest biotech running their first trial to global pharma sponsors and CROs launching pivotal, multinational studies, we're the partner who's been there before - supporting over 6,000 studies across 90+ countries, and contributing to 25% of recent FDA and EMA drug approvals. Visit www.signanthealth.com to discover how we deliver Proof at the Speed of Life™.
Offices: 785 Arbor Way, Blue Bell, Pennsylvania 19422, US · 103 Gibraltar Rd, Suite 103, Horsham, Pennsylvania 19044, US · John Stenbergin ranta 2, Helsinki, Uusimaa 00530, FI · Strada Palat Nr. 1,, 6th Floor lasi,, Iasi, 700019, RO · Hugin Lane, Unit 2 (B819), Sandwich, England CT13 9FG, GB
There are currently 137 open technology positions in Iași, Romania listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include AgileEngine, Genpact, Eurofins Viracor, Levi9 Technology Services, Awin Global, among others. Browse the listings above to see every active employer.
Yes — 101 of the 137 open technology positions offer remote or hybrid work (52 remote, 49 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
