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In Microsoft’s CoreAI division, the Azure SRE Agent Platform team builds and runs ‘AI Agents as Service’ that help Microsoft customers detect, diagnose, and mitigate any production issues across customer’s services & workloads running on Microsoft platforms. Think of these agents as “virtual SRE teammates” that continuously watch your systems, investigate problems, and recommends or performs fixes, with a focus on quality, safety, security, enterprise scale and real-world impact. 

Our work spans the full lifecycle of agentic systems in production. We design and improve the core capabilities that shape agent behavior, including tool design, planning and execution loops, orchestration, evaluation, and safety guardrails. We build the operational foundations that make those systems dependable in practice, including observability, progressive delivery, reliability engineering, and live-site learning. And we build the best user experience for our customers to use these agents from any device seamlessly. 

Role Summary 

We are looking for a full stack Senior Software Engineer teammate to help build this next generation of agentic systems for cloud operations. This role is for engineers who care deeply about product quality, end-to-end ownership, and the details that separate an exciting prototype from a system people trust during critical moments. 

Engineers on our team operate with high autonomy in a highly agile environment: short cycles, thin slices, feature flags, progressive delivery, and constant learning. We are looking for teammates with strong owner’s mindset and a strong bias for action - engineers who take ownership of ambiguous problems, adopt modern science research, engineering patterns & practices, move quickly, learn from production, and continuously raise the quality bar as they ship. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Take ownership of important areas of the Azure SRE Agent Platform, including agent capabilities, orchestration, evaluation, user experiences on different form factors and supporting platform services 

• Build and iterate on agentic systems, including tools, planning and execution loops, evaluations, and safety mechanisms 

• Design and ship reliable capabilities that improve incident detection, diagnosis, mitigation, and operational learning 

• Use telemetry, experiments, evaluations, and user feedback to guide iteration and investment 

• Contribute to resilient, observable systems that operate safely and effectively in production 

• Partner closely with engineers, SREs, and product counterparts to turn ambiguous problems into high-quality shipped solutions 

• Participate in debugging, live-site learning, and post-incident hardening to continuously improve system quality 

• Contribute to architecture, engineering standards, and development practices across the team