Company Description TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 700+ colleagues in 8 offices worldwide. Founded over 30 years ago, we serve more tha…
Skills: Python, Go, Kubernetes, SQL, Linux system administration
Do you want to support groundbreaking research and education in imaging physics? At TU Delft, you will help researchers, PhD candidates and students work with advanced computational systems, data-intensive applications, …
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Company Description TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 800+ colleagues in 11 offices worldwide. Founded over 30 years ago, we serve more th…
Skills: Test engineering, Claude Code, API testing, Integration testing, CI/CD
Company Description TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 800+ colleagues in 11 offices worldwide. Founded over 30 years ago, we serve more th…
Company Description TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 700+ colleagues in 8 offices worldwide. Founded over 30 years ago, we serve more tha…
Skills: Site Reliability Engineering, Azure, Kubernetes, Terraform, Python
Company Description TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 700+ colleagues in 8 offices worldwide. Founded over 30 years ago, we serve more tha…
Skills: Terraform, Kubernetes, Azure, Linux System Administration, Cloud Adoption Framework
Company Description TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 700+ colleagues in 8 offices worldwide. Founded over 30 years ago, we serve more tha…
Skills: Azure, Terraform, Kubernetes, Linux System Administration, Cloud Adoption Framework
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Company Description TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 700+ colleagues in 11 offices worldwide. Founded over 30 years ago, we serve more th…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$5k–$10k/mo
Full-time
Personal development budget, 10 to Grow programme, Hybrid working environment, Supportive culture
Posted 6d ago
~40 hrs/week
Responsibilities
You will build and maintain scalable SaaS tooling to manage customer environments, including deployment, orchestration, and configuration. You will also automate operational tasks and improve system reliability while integrating AI-native workflows into the infrastructure.
Requirements
Candidates must have strong backend development experience in Python, proficiency in SQL, and solid Linux system administration skills. Experience with Kubernetes, infrastructure-as-code tools, and a practice of AI-native software delivery is required.
Full job description
Company Description
TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 700+ colleagues in 8 offices worldwide. Founded over 30 years ago, we serve more than 10 million users worldwide and have been helping organisations deliver better services ever since.
We are an open, collaborative organisation with little hierarchy — people own their work end to end and are trusted to make the decisions that matter. We are reinventing ITSM and ESM for the agentic era, building AI agents our customers can trust, and this role is part of that.
Job Description
About the role
As a Senior Infrastructure Engineer, you build and maintain the SaaS Tooling that powers provisioning, management, and configuration for TOPdesk's entire SaaS platform. Whenever a customer environment is created, moved, upgraded, backed-up/restored, managed, or purged, it runs through tools your team owns: the Execution Server, SaaS Tooling Bridge, Control Panel, and related services. You will help your team bring the tooling system to the next level and make sure that it serves the company’s technical vision.
You prefer fixing root causes over repeating manual tasks, and you're comfortable in codebases mid-transition, where old and new systems coexist. You write code others can pick up easily, and you weigh the impact on other teams before changing shared tooling. You operate agents yourself and bring our AI-native ways of working into how your components gets built, changed, and remediated.
What this is not: A pure cloud-architecture role, or a ticket-driven ops seat kept away from the code. You own the automation that provisions and operates every customer environment, and you're close enough to the systems to redesign them, not just patch around them.
The team
You join one of the teams responsible for the tooling that deploys, provisions, manages, and configures every customer environment across TOPdesk's global SaaS platform, including services, instances, databases, and virtual appliance.
What you'll do
Build and maintain responsive, scalable systems for managing customer environments.
Orchestrate containerized workloads with Kubernetes, owning the deployment and orchestration layer end to end, not just the application code that calls it.
Build and maintain the scheduling system for deploying and managing SaaS single- and multi-tenant components, databases, and networking across 12 global datacenters.
Own architecture, performance, and scaling of SaaS Tooling; extend the bridge between SaaS Tooling and internal platforms to automate operational requests (license changes, feature flag rollouts, environment actions) with clear fallback procedures.
Identify manual, repetitive operational tasks in TOPdesk deployment and engineer automation or self-service solutions.
Improve the reliability of critical-path tooling: fix bugs, add tests, and strengthen observability to catch failures early.
Work closely with Hosting, SRE, DevEx, and Observability teams, and product teams, to support feature delivery and operational needs.
Participate in L2/L3 support, including weekday, weekend, and occasional night on-call rotations, troubleshooting product operations, security operations, and urgent engineering issues.
Build and maintain a Virtual Appliance build system for on-premises delivery.
Bring AI-native ways of working, agents, subagents, and shared patterns, into how the team builds and operates tooling.
Technical environment
Deployment & orchestration: Kubernetes and containers, orchestrating deployments across multi-tenant, single-tenant, monolith, and services architectures, including on-premises Virtual Appliance version.
Multi-cloud expected; Azure is primary today, but you're not tied to a single vendor's tooling or mental model.
Backend: Python and Go, used to build and maintain the deployment and instance-management systems (not general CRUD API work).
Data: SQL on relational databases, MSSQL, Postgres and other.
Systems: Linux system administration and Bash scripting; Windows Server and PowerShell for parts of the estate.
Infrastructure as code / config management: Puppet, Ansible.
How we build: Claude Code as our primary AI-native SDLC tool; agent-based automation used to reduce toil for you and your team.
Qualifications
Required
Current, personal practice of AI-native software delivery (Claude Code or equivalent).
Strong backend development experience in Python related to infrastructure management.
Confident working with SQL on relational databases.
Solid Linux system administration skills, including Bash scripting.
Experience with industry standard orchestration tools or durable-execution engines like Temporal, Airflow, n8n, or similar orchestration tool.
Experience with infrastructure-as-code (Terraform) and configuration management tools (Puppet, Ansible, or similar).
Experience with cloud infrastructure (regular exposure expected, though this is not a cloud-architecture ownership role).
Comfortable working in live, evolving systems as well as greenfield projects.
Strong written communication for documenting processes and collaborating with non-engineering teams.
Nice to have
Experience packaging or distributing virtual appliances (e.g. hypervisor-level distribution).
Experience with EU data residency or sovereign cloud requirements.
Secrets management or least-privilege access design across multiple environments.
Additional Information
What's in it for you
A strong focus on personal development — including, in the Netherlands, our “10 to Grow” programme: 10% of your time and budget for your own growth.
A hybrid working environment built on freedom, trust, and responsibility.
An open, informal, and supportive culture, with collaboration across national borders.
Excellent employment conditions.
Want to apply?
Does this sound like your next step? Apply with your CV and a short motivation letter via the application form. Tell us, with an example, how you've made critical operational tooling more reliable and less dependent on manual intervention.
Compensation: EUR 5000 - EUR 9500 - monthly
Related keywords
Senior Infrastructure EngineerSaaSKubernetesPythonGoSQLLinuxBashTerraformAnsiblePuppetInfrastructure as CodeCloudAzureAI-nativeClaude Code
Delivering consistently great services should be easy – even when you’re busy. It’s why we made TOPdesk: a platform that simplifies life at the IT service desk, so you have more time for the work that wows.
✔ Quick to set up with templates and best practices
✔ Easy to tweak for continual service improvements
✔ Enjoy guidance from real people, every step of the way
Let's make service happen together.
At TOPdesk, we believe in helping people do the work they love and do best. To make this happen, we offer a service management solution that combines a ready-to-use tool with dedicated in-house experts. A bit more about us:
👉 900+ employees ready to help you out
🌎 11 TOPdesk offices worldwide
❤ 10 million active users on SaaS
⭐ 4.5/5 Score on Gartner Peer Insights
Offices: Westlandseweg 40, Delft, Zuid-Holland 2624 AD, NL · 22 Lavington Street, London, England SE1 0NZ, GB · 3501 Quadrangle Blvd, 200, Orlando, Florida 32817, US · Av. das Nações Unidas, 14.401 - Torre Tarumã, Bairro Vila Gertrudes, São Paulo, SP 04794-000, BR · Carl-Euler Straße 8, Kaiserslautern, Rhineland-Palatinate 67663, DE
Service ManagementITILCAFMeHRMHR ManagementFacilities Management SoftwareStandard softwareConsultancyITSMBest Practice
How many Technology jobs are open in Delft, Netherlands right now?
There are currently 160 open technology positions in Delft, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Delft, Netherlands?
Companies currently hiring include TU Delft Campus, TOPdesk, QuantWare, OGD ict-diensten, Fiducial, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Delft, Netherlands?
Yes — 87 of the 160 open technology positions offer remote or hybrid work (1 remote, 86 hybrid).
How do I apply for Technology jobs in Delft, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.