Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Digital Product Management, Product Roadmap, Agile Methodologies, Data Analysis, Identity Verification
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Data Architecture, Data Modeling, Data Governance, Data Integration, Data Management
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Business Analysis, Requirements Engineering, API Design, Data Mapping, Stakeholder Management
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: API Modernization, Spring Boot, MuleSoft, MongoDB, Microservices
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Functional Programming, FX Domain Knowledge, Project Planning, Problem Solving
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Technical Leadership, Agile Methodologies, Cloud Computing, Java, Web Development
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Spring, Spring Boot, Spring Cloud, Linux
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Kubernetes, Platform engineering, System architecture, Cloud infrastructure, Containerization
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Software engineering, Cloud platforms, Microservices, API design, Data architecture
The Opportunity The Principal Engineer in Asia & Middle East Tech (AMET) is a senior technical leader who uplifts engineering capability, efficiency and productivity across multiple teams. You’ll set technical direction,…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: AEM, Java, Spring Boot, Microservices, REST APIs
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Continuous professional development, Flexible working, Inclusive and diverse environment
Posted 15d ago
Apply by Dec 31
~40 hrs/week
Responsibilities
Define and maintain the multi-year product vision and roadmap for digital identity verification while leading cross-functional squads to deliver prioritized features. Optimize end-to-end verification journeys using data-driven insights to improve completion rates and ensure compliance with security and regulatory requirements.
Requirements
Requires experience as a Digital Product Manager delivering customer-facing products at scale within financial services or regulated industries. Candidates must demonstrate strong data-driven decision-making skills and the ability to lead cross-functional teams in complex stakeholder environments.
Full job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Digital Product Manager.
Business: Digital Platforms
Red ID:53870
Location: Guangzhou, TKH
Principal responsibilities
Define and maintain the multi-year DIVA product vision and roadmap aligned to business outcomes and market needs (e.g., account onboarding, mobile setup, servicing, step-up verification).
Lead ideation with cross-functional stakeholders to shape opportunities into prioritized initiatives, and translate them into clear business cases (problem statement, options, costs, benefits, risks, and success metrics)
Translate business cases into prioritized capabilities/epics/features with clear value cases, success metrics, and delivery milestones.
Identify opportunities to scale DIVA across markets and business lines; drive standardization aimed to improve speed and control.
Optimize end-to-end verification journeys to improve completion and pass rates while minimizing friction.
Use data (funnel analytics, error codes, VOC) to diagnose drop-offs and drive iterative improvements (e.g., retries, step-up flows, guided capture).
Lead cross-functional squads (engineering, UX, data, QA) to deliver outcomes using agile practices.
Own product requirements (PRDs/user stories), acceptance criteria, and release readiness.
Manage dependencies across platforms (mobile/web), downstream consuming journeys etc
Ensure DIVA capabilities meet security, privacy, and regulatory requirements; partner closely with Risk, Compliance, Legal, and Model Risk as applicable.
Requirements
Experience as a Digital Product Manager/Owner delivering customer-facing products at scale.
Strong understanding of digital identity verification, authentication, or fraud/risk controls in financial services (or similarly regulated industries).
Proven ability to use data to drive product decisions (funnels, conversion, operational metrics).
Experience leading cross-functional delivery teams and managing complex stakeholder landscapes.
Strong written communication: ability to produce crisp product requirement materials, decision papers, and governance updates.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./WX
Issued By HSBC Software Development (GuangDong) Limited
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking