Ho Chi Minh City, Vietnam · On-site
● Now hiring · CRM CRM Specialist, AI Bring AI into our lifecycle marketing as an AI-first CRM manager. From day one you'll produce newsletters hands-on while turning “we should use AI for this” into flows that actually …
Skills: CRM Management, Lifecycle Marketing, Agentic AI, Content Generation, Predictive Segmentation
Ho Chi Minh City, Vietnam · Hybrid
Build the future of banking with AI agents — two tracks, one week, real impact: Crypto & Payments / Lending Why this, why now We build API-first, think in distributed systems, and learn by shipping in production. Agentic…
Skills: Backend Engineering, Mobile Engineering, Engineering Management, Product Management, UX Design
Ho Chi Minh City, Vietnam · Hybrid
Company Description The Bosch Group is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Tec…
Skills: Classic AUTOSAR, Embedded C/C++, RTE Configuration, BSW Integration, Unit Testing
Ho Chi Minh City, Vietnam · On-site
● Now hiring · CRM CRM Tech Specialist Own the plumbing behind our customer messaging. You’ll make sure every lifecycle flow, integration and data feed across 20+ shops fires correctly, on time, to the right person — so …
Skills: CRM Platform Management, SQL, Agentic AI, API Integration, Email Deliverability
Ho Chi Minh City, Vietnam · Hybrid
Company Description KMS Technology is a strategic engineering company helping businesses turn bold ideas into high-impact solutions—faster. Founded in 2009 as a U.S.-based services company, we’ve grown into a global orga…
Skills: Selenium, Katalon Studio, Appium, Java, Python
Ho Chi Minh City, Vietnam · Hybrid
Company Description KMS Technology is a strategic engineering company helping businesses turn bold ideas into high-impact solutions—faster. Founded in 2009 as a U.S.-based services company, we’ve grown into a global orga…
Skills: Katalon Studio, Selenium, Appium, Java, Python
Ho Chi Minh City, Vietnam · On-site
Job Description Job Purpose & Dimensions Given the organic growth of our enterprise, we do have the need to establish a central pool of tools, with a standardized way of using them in development, in order to assure deve…
Skills: Polarion, Jama, 3DS, R4J, ALM/PLM Systems
Ho Chi Minh City, Vietnam · On-site
Company Description KMS Technology is a strategic engineering company helping businesses turn bold ideas into high-impact solutions-faster. Founded in 2009 as a U.S.-based services company, we’ve grown into a global orga…
Skills: Program Management, Change Management, Executive Communication, Stakeholder Management, Business Process Documentation
Ho Chi Minh City, Vietnam · On-site
Company Description The Bosch Group is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Tec…
Skills: Embedded C++, OTA, Linux, QNX, Android
Ho Chi Minh City, Vietnam · Hybrid
Company Description KMS Technology is a strategic engineering company helping businesses turn bold ideas into high-impact solutions—faster. Founded in 2009 as a U.S.-based services company, we’ve grown into a global orga…
Skills: Selenium, Katalon Studio, Appium, Java, Python
Ho Chi Minh City, Vietnam · On-site
Company Description The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company genera…
Skills: C++, Vehicle Dynamics, ADAS, Lateral and Longitudinal Control, SDLC
Ho Chi Minh City, Vietnam · On-site
Function IoT Our Company We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we futu…
Skills: IBM Maximo, Business Requirement Gathering, Asset Management, Preventive Maintenance, Work Order Management
Ho Chi Minh City, Vietnam · Hybrid
Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harn…
Skills: DevOps, AWS, Unix/Linux, Windows, Git/GitHub
Ho Chi Minh City, Vietnam · Hybrid
Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harn…
Skills: Java, Java EE, Mandarin Proficiency, Object-Oriented Programming, C#
Ho Chi Minh City, Vietnam · On-site
Function IoT Our Company We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we futu…
Skills: IBM Maximo, Business Requirement Gathering, Asset Management, Preventive Maintenance, Work Order Management
Ho Chi Minh City, Vietnam · Hybrid
Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harn…
Skills: Java, Spring Framework, Hibernate, RESTful API, SQL
Ho Chi Minh City, Vietnam · On-site
Entry-Level Receptionist & Executive Assistant ## WowSuite AI WowSuite AI is building world-class eCommerce software for global businesses. We are looking for a smart, professional, and ambitious person who wants to grow…
Skills: English Communication, Vietnamese Fluency, Office Administration, Calendar Management, Scheduling
Ho Chi Minh City, Vietnam · Hybrid
Job Description: Essential Job Functions: • Contribute to software development projects by writing, testing, and debugging code, under the guidance of senior team members. • Collaborate with the team to meet project obje…
Skills: Software Development, Coding, Debugging, Software Architecture, Problem Solving
Ho Chi Minh City, Vietnam · Hybrid
Job Description: Essential Job Functions: • Contribute to software development projects by writing, testing, and debugging code, under the guidance of senior team members. • Collaborate with the team to meet project obje…
Skills: Software Development, Coding, Debugging, Software Architecture, Technical Documentation
Ho Chi Minh City, Vietnam · Remote OK
"Due to the nature of our business, Thoughtworks Vietnam is currently shortlisting applicants who have an immediate right to work in Vietnam (i.e., Vietnam Citizen)" As a Application / Systems Support Engineer you will p…
Skills: Java Frameworks, AWS, Azure, GCP, Python
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage end-to-end newsletter production and integrate AI capabilities into lifecycle marketing flows. Develop AI-driven strategies for content generation, predictive segmentation, and workflow automation to scale personalization across 20+ shops.
Requires 2-4 years of experience in CRM or email marketing with demonstrable success in building and shipping agentic AI workflows. Must be proficient with CRM/ESP platforms and able to maintain a daily work overlap with European (CET) hours.
CRM Specialist, AI
Bring AI into our lifecycle marketing as an AI-first CRM manager. From day one you'll produce newsletters hands-on while turning “we should use AI for this” into flows that actually run — smarter segmentation, generated content at scale, personalization that would take a human team weeks. This AI capability is new to the team; you get to shape how we build it.
● Ho Chi Minh City, Vietnam · Onsite
● Full-time · CRM / Lifecycle
TCG’s CRM team runs lifecycle messaging across 20+ shops, and AI is the capability we’re deliberately adding. Think of this as an AI-first CRM manager seat: you’ll do hands-on newsletter production from day one while pairing marketing know-how with practical AI — content generation, predictive segmentation, personalization, workflow automation — and set the standard for how the team uses it responsibly, with a human always on the last mile.
The Customization Group is a global leader in mass customization and print-on-demand e-commerce. We manufacture up to 2.5 million unique, personalized products daily across production sites in Germany, Poland, the USA, and Latvia. Millions of customers find us through our 20+ online shops and 1,000+ partner stores. AI applied to that scale of customer data is the opportunity this role owns.
In a nutshell -run hands-on newsletter production and make our CRM smarter with AI — content, segmentation, personalization — setting the standard as you go.
Vietnam · Onsite
reporting into CRM leadership
newsletters · content · segments
Riga & Cologne core hours (probably from 10 AM to 7 PM Vietnam time)
trips to our Riga office
CRM with hands-on AI use
around your notice period
What you'll do, and what we need from you. Side by side, no surprises.
Day-to-day, week-to-week. Real work, not job-description boilerplate.
→ Produce newsletters, hands-on. From day one you build and ship regular newsletters end-to-end — this is a working production seat, not only an AI layer on top.
→ Generate content at scale. Use AI to draft and adapt campaign copy across shops, languages and segments — with a human reviewing the last mile.
→ Sharpen segmentation. Apply AI and predictive approaches to find the right customers — churn risk, next-best-offer, lifetime value.
→ Personalize the message. Build dynamic, AI-assisted personalization into lifecycle flows.
→ Automate the busywork. Turn repetitive CRM tasks into AI-assisted workflows the team can reuse.
→ Set the standard. Document prompts, guardrails and what works, so AI use spreads across the team safely.
What we genuinely need. Short list on purpose.
→ Typically 2–4 years in CRM, lifecycle or email marketing.
→ Hands-on, demonstrable experience with agentic AI in a marketing context — content generation, segmentation or automation workflows you've actually built and shipped, not just general familiarity with AI tools.
→ Comfortable with a CRM/ESP platform (Emarsys, Iterable, Braze, CleverTap or similar).
→ Able to judge AI output critically — you know when it’s good enough and when it isn’t.
→ Reliable daily overlap with European (CET) hours — our CRM team sits in Riga and Cologne.
→ Working-level English for a globally distributed team.
→ Deeper prompt-engineering craft, or a track record standardizing AI-assisted workflows for a team.
→ Basic data skills (SQL, spreadsheets) for segmentation.
“AI in CRM at TCG” is a capability being built, not a buzzword being decorated. Here's what's actually true right now.
Greenfield
AI in CRM is new here — you’re not maintaining someone’s legacy setup, you’re setting it up.
First mover | Your playbook
Scale
20+ shops and rich product and order data give AI something genuine to bite into.
20+ shops | Rich data
Influence
You set the team’s standard for using AI responsibly — and lift everyone around you.
Mentoring | Standards
Tooling
Emarsys as the CRM core, agentic AI already in daily use across the company, and room to standardize what the CRM team adopts next — that part is yours to shape.
Emarsys | Agentic AI | Your call
Two short lists. The "probably not a fit" column is on purpose — it makes the first column more credible, and saves both of us time.
→ You’ve already used AI to do real marketing work, not just experimented.
→ You like being the person who introduces a new capability to a team.
→ You’re pragmatic — output that ships beats a clever demo.
→ You keep a human in the loop and can explain why.
→ You want a mature AI setup to plug into — here you’re building it.
→ You treat AI output as final without review — we keep humans on the last mile.
→ You’d rather run classic campaigns than push into new methods.
→ Time-zone overlap with European colleagues doesn’t work for you.
The essentials, done properly — plus the parts that matter locally.
→ Build something new — AI capability from the ground up
→ Modern AI + CRM stack — internal AI tools + Emarsys
→ International exposure — globally distributed teams
→ Local benefits — Health coverage, paid leave & local perks
Four steps. About three weeks. No surprises. We tell you who you'll meet, what they'll ask, and roughly how long each step takes.
Short application + CV. Reviewed by Talent + the CRM Lead.
Reviewed byTalent + the CRM Lead
Mutual scoping with the Talent team.
You meetTalent team
Conversation with the CRM Lead plus a short task: show how you’d use AI to improve one real lifecycle flow.
You meetthe CRM Lead
Final conversation, then a decision. Written feedback either way.
You meetFinal call
Our promise: You'll always know where you stand. We give written feedback at every stage — yes, even when it's a no — we never ghost, and the whole process runs in about three weeks.
No cover letter required. Instead, a few short prompts help us understand how you think — answer them in the application, or bring your answers to the recruiter call.
1Describe a marketing task you improved with AI.
What changed, what stayed human, and how did you check the output was actually good?
2How do you decide when AI output is good enough to ship?
Walk us through your quality bar — and a time something didn't clear it.
3Where do you see AI genuinely helping in CRM — and where not?
We value a realistic map more than enthusiasm.
~10 minutes · we reply within 2 working days
A global leader in mass customization and print on demand.
The Customization Group is a global leader in print-on-demand and mass customization for wall art and home décor—founded in Cologne in 2006 and built to operate at industrial scale. Bringing together a diverse portfolio of brands, including ORWO, sendmoments, and leading D2C platforms such as MEINFOTO and MYPICTURE, as well as the B2B powerhouse merchOne, the group combines heritage in high-quality photo products with cutting-edge personalization technologies. Across four production facilities in the USA, Germany, Poland, and Latvia, we produce up to 2.5 million made-to-order products per day—each one tailored to individual specifications and created only after the order is placed. Our proprietary software enables intelligent production workflows and AI-driven process automation—powering 20+ D2C online shops and giving 1,000+ B2B and API partners a seamless way to offer personalized products worldwide. Through organic growth and bold innovation, we continuously push the boundaries of what’s possible in personalized manufacturing—setting new standards for quality, speed, and customer experience.
Offices: Eupener Straße 67, Cologne, North Rhine-Westphalia 50933, DE · Kronvalda bulvāris 3-4, Riga, LV-1010, LV · Szczecin, PL · Chișinău, MD · Ho Chi Minh City, VN
There are currently 717 open software positions in Ho Chi Minh City, Vietnam listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Bosch, KMS Technology, Inc., DXC Technology, BJAK, Grab, among others. Browse the listings above to see every active employer.
Yes — 331 of the 717 open software positions offer remote or hybrid work (71 remote, 260 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
