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Full-time
postgraduate degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Techno-Functional Lead will oversee the end-to-end design, implementation, and support of Salesforce and ServiceMax field service solutions. They will collaborate with cross-functional teams to translate business requirements into scalable technical specifications and mentor junior staff.
Requirements
Candidates must have proven experience in the Field Service domain and implementation expertise with Salesforce or ServiceMax. A Master’s degree in Computer Science or a related field is preferred, along with strong technical skills in platform architecture and development.
Full job description
What you will do
Johnson Controls is seeking a dedicated Techno-Functional Lead who will be responsible for the successful implementation, enhancement, and support of our field service management solutions. This role combines business acumen with technical expertise in ServiceMax and Salesforce platforms. You will collaborate closely with various stakeholders from business and IT teams to translate service business needs into effective and scalable solutions.
How you will do it
Lead end-to-end ServiceMax/Salesforce solution design, development, and implementation.
Gather business requirements and translate them into technical specifications aligned with best practices.
Collaborate with architects, business analysts, developers, and IT teams to ensure effective solution design, integration, and delivery.
Conduct testing, support UAT, and maintain comprehensive technical and operational documentation, including support runbooks.
Deliver training, provide ServiceMax subject matter expertise, and support solution adoption across teams.
Mentor junior team members and contribute to capability development within Architecture, Business Analysis, and Managed Services teams.
Build strong cross-functional relationships and demonstrate collaboration, influence, and accountability aligned with company values.
What we look for
Required
Experience in the Field Service domain.
Implementation experience with Salesforce or ServiceMax.
Excellent communication skills in English.
Preferred
Master’s Degree in Computer Science, Information Systems, or a related field.
Strong knowledge of Salesforce platform architecture and development (Apex, Visualforce, Lightning Components).
Ability to create custom solutions using ServiceMax tools such as Service Flow Manager, Process Builder, and Visual Workflow.
Proven experience in implementing mobile applications like ServiceMax GO.
Familiarity with Agile/Scrum methodologies and tools like Jira or Azure DevOps.
Experience in field service-intensive industries (e.g., manufacturing, utilities, medical devices).
Knowledge of Databases – Oracle, SQL Server.
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
We are committed to diversity and inclusion and believe that different perspectives make us stronger. By encouraging open dialogue and valuing individuality, we strive to be one of the most desirable places to work.
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education.
For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward.
Visit johnsoncontrols.com for more information.
Offices: Milwaukee, Cork, Ireland T12 X8N6, IE · Milwaukee, Milwaukee, Wi 53202, US · Milwaukee, Plymouth Charter Township, MI 48170, US · 1051 Floyd Dr, Lexington, KY 40505, US · 6046 12 St SE, Calgary, AB T2H 2X2, CA
EngineeringManufacturing OperationsSalesBuilding AutomationFire & Hazard ProtectionIndustrial RefrigerationHVACSecurityand SustainabilitySmart Building
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There are currently 817 open software positions in Budapest, Hungary listed on Clera. New openings are added daily as companies post roles.
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