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Full-time
bachelor degree, postgraduate degree
Private Health Insurance, Performance Bonuses, Full Work Equipment
Posted 57d ago
~40 hrs/week
Remote in Belgrade, Beograd, Serbia
Responsibilities
Analyze business scenarios and design functional specifications for the payment processing module within the Acumatica ERP. Coordinate end-to-end feature implementation by collaborating with developers, QA engineers, and external payment providers.
Requirements
Requires a degree in Computer Science or a related field with over 5 years of system analysis experience and 3+ years in payment processing. Must possess strong analytical skills and fluency in English for writing technical documentation.
Full job description
Company Description
Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us. Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.
Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com
Acumatica is looking for a Senior System Analyst to join our Payments Team in Belgrade, Serbia.
Our team develops and maintains the payment processing module within Acumatica ERP. We aim to provide customers with convenient payment collection methods, including credit cards, electronic bank transfers, POS terminals, and payment links. We integrate with external service providers and ensure our product supports seamless integration and customization.
Job Description
Responsibilities:
Analyze business scenarios and product requirements; communicate with international partners and customers
Design new features and create functional specifications
Evaluate backward compatibility of product changes and align requirements with stakeholders
Drive end-to-end feature implementation
Break down requirements into development tasks and coordinate implementation details
Collaborate with external providers (e.g., payment processors, service providers)
Work closely with developers, QA engineers, and technical writers
Validate implemented features against specifications; perform acceptance testing
Develop test plans and test scenarios, including edge cases (e.g., data migration, invalid data, high load)
Support maintenance activities, including handling support requests and verifying bug fixes
Qualifications
Required Qualifications
Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
5+ years of experience in system analysis and writing functional specifications
3+ years of experience in payment processing and third-party integrations
Strong experience writing functional documentation in English
Experience working closely with developers and business users
Experience in acceptance testing and test scenario creation
Strong analytical thinking and problem-solving skills
Ability to structure and communicate complex information clearly
Strong prioritization skills and results-oriented mindset
Excellent communication and collaboration skills
Fluent English
Preferred Qualifications
Experience in project management
Experience with ERP system implementation or support
Additional Information
We offer:
Private health insurance
Performance bonuses
Full work equipment (Laptop, mouse, headphones, etc)
Great opportunities for career growth
We are open to work from home, hybrid or fully on site working model from our office in Belgrade
***The title and salary will be discussed with a successful candidate depending on the level of experience.
Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail . This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
Related keywords
Cloud ERPPayment ProcessingFunctional SpecificationsAcceptance TestingData MigrationPayment GatewaysPOS TerminalsElectronic Bank TransfersSystem AnalysisAcumaticaVista Equity PartnersSoftware Development Life CycleTechnical Documentation
Acumatica Cloud ERP is a comprehensive business management solution designed for today's digital economy. Born in the cloud, it fosters connected, collaborative work environments. Tailored explicitly for small and mid-market companies, Acumatica's flexibility, customer-friendly practices, and industry-specific functionality empower businesses to adapt to rapid market changes and seize control of their future.
Offices: 3075 112th Ave NE, Suite #200, Bellevue, Washington 98004, US · 1800 Avenue McGill Collège, Suite 410, Montreal, Quebec H3A 3J6, CA · 50 Broadway, Suite 1, 7th Floor, London, England SW1H 0BL, GB · Havelock Road, Level 24, Mireka Towers, No.324/9, Colombo, Western Province, LK · 142 Sukhumvit Road, Two Pacific Place, 23rd Fl, Khlong Toei, Bangkok City 10110, TH
DistributionRetailConstructionManufacturingand Service IndustriesAccountingCRMSales AutomationEnterprise Resource Planning (ERP)Software
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