Romeoville, Illinois, United States · On-site
$18/hr–$21/hr
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and works with 80,000 schools as …
Skills: Store Operations, Sales Growth, Customer Service, Team Leadership, Inventory Control
Romeoville, Illinois, United States • On-site
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Oversee daily campus bookstore operations, driving sales growth and ensuring operational excellence through team leadership and customer engagement. Responsibilities include managing inventory, supervising staff, and maintaining strong relationships with campus partners.
Requires an Associate's degree or equivalent and 0-5 years of relevant experience, with academic retail experience being a plus. Candidates must possess strong organizational, analytical, and communication skills along with general computer proficiency.
Position Overview
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
Campus Relationships: Communicate and partner with the campus to include:
For more than 146 years, Follett has been a trusted partner to preK-12 schools, colleges and campus bookstores, taking care of the critical details that make it easier for schools to run, teachers to teach, students to learn and fans to celebrate. A leading provider of education technology, services and physical and digital content, Follett currently works with 80,000 schools and operates more than 1,250 local campus stores and 1,600 virtual stores.
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