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Full-time
bachelor degree
Professional development, Flexible working, Inclusive environment
Posted 1d ago
~40 hrs/week
Responsibilities
The manager will investigate fraud cases, identify control weaknesses, and compile detailed reports to mitigate risks. They will also provide subject matter expertise to internal departments and liaise with law enforcement agencies regarding fraud control strategies.
Requirements
Candidates must hold a degree or higher and possess strong logical, analytical, and communication skills. Experience in managing fraud risk controls is considered an advantage for this role.
Full job description
GCB 5
We are currently seeking a high calibre professional to join our team as Manager Fraud Operations Investigations.
In this role you will:
Investigate fraud cases and compile investigation reports to provide findings and identify potential control weaknesses, ensuring all regulatory, management and high-level reports, presentations and documents are accurate, properly scoped and completed within established time frames
Mitigate the identified fraud risk, track the response, and ensure appropriate governance
Personally, provides the subject matter expertise necessary to inform the work of other parts of Fraud, including but not limited to innovations in analytics, identification of typologies, policies and procedures, the engagement strategy, training, and a potentially more effective and efficient regulatory landscape
Liaise with law enforcement agencies and conduct follow up actions in response to their requests
Support in locally deploy the globally defined processes and procedures that ensure the effective execution of fraud controls
Support to drive and execute the implementation of effective fraud mitigation strategies and controls for RB&W
Responsible to provide advice and guidance on the new fraud controls or adjustment of existing fraud controls
Responsible to provide fraud management advice to Line of Business including branch network, contact centre, customer relation and other RB&W units
Prepare MI to support management oversight and reporting in governance meetings
To be successful you will need:
Degree holder or above
Strong communication, and excellent oral and writing skills in both English and Chinese
Have experience in working with controls that manage fraud risk will be an advantage
Be able to handle multi-tasks independently
Possess strong logical and analytical skills in problem solving
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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