Technical Customer Support Agent - Italian speaking
Budapest, Central Hungary, Hungary · Hybrid
Entry level$254M raised
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Customer Operations Specialist (Order Fulfillment) – French Speaker
Budapest, Central Hungary, Hungary · Hybrid
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Full-time
Hybrid work, Catered lunch, Private health insurance, Public transportation pass, Company shares, Free beverages and snacks
Posted 7d ago
~40 hrs/week
Responsibilities
Provide technical and business support to customers, distributors, and resellers via phone, email, and chat. Educate clients on 3D printing technology and collaborate with the global engineering team to resolve technical issues.
Requirements
Candidates must be business-fluent in both Italian and English at a C1 level. Strong communication skills, the ability to troubleshoot technical issues, and a professional demeanor are required.
Full job description
Do you want to change how the world creates?
At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.
Our Services team leverages their business and technical expertise to assist our direct customers, distributors and resellers in serving their clients by resolving technical issues, investigating machine errors, evaluating printer logs, and teaching technical knowledge.
We're looking for a talented and multilingual Customer Service Agent to service our growing markets in the EMEA region. If you love building business relationships, providing outstanding service, sharing your technical knowledge, and using both your Italian and English, we want to hear from you!
The Job:
Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone, email or chat
Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers
Help resellers deliver outstanding service to their customers
Collaborate on solving technical issues with our global engineering team
You:
Are business-fluent in written and spoken in Italian and English (C1)
Can quickly resolve technical issues - don't worry, we will provide you with the technical training you need
Enjoy connecting with people and are a great listener
Are comfortable and conscientious when speaking on the phone
Have exceptional writing skills and make use of proper spelling and grammar
Bonus Skills:
Passion for 3D printing and emerging technologies
Experience in a fast-growing startup environment
We Offer:
Hybrid work
Catered lunch at the office 3 days per week
Private health insurance with Medicare (Blue package + hospital coverage)
A monthly or quarterly public transportation pass for Budapest
Shares in the company (we're a double unicorn company!)
Free beverages and snacks at the office
All You Can Move sports pass with 9500 HUF monthly allowance
Free 3D prints
An inclusive, dog-friendly office with diverse and inspiring colleagues
Development opportunities both in-house and off-site
Fun team events
We build amazing things. Come join us!
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
Your personal data is processed in accordance with our Privacy Policy. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
Related keywords
3D printingTechnical supportCustomer serviceEMEA regionHardware troubleshootingPrinter logsEngineeringStartup environmentMultilingualCommunicationTechnical trainingBusiness relationshipsManufacturingPrototypingTechnology
High performance 3D Printers, finally within reach: industrial-quality SLA and SLS 3D printers
Industry
Computers and Electronics Manufacturing
Company size
501-1,000 employees
Founded
2011
Headquarters
Somerville, MA
LinkedIn followers
132,216
Total funding
$254M
Formlabs builds the tools that make it possible for anyone to bring their ideas to life. Headquartered in Somerville, Massachusetts with offices in Germany, Japan, China, Singapore, and Hungary, Formlabs is the professional 3D printer of choice for engineers, designers, manufacturers, healthcare providers, and decision makers around the globe. Formlabs products include the Form Series SLA printers, Fuse Series SLS printers, Form Wash and Form Cure post-processing solutions.
Offices: 35 Medford St, Somerville, MA 02143, US · Mühlenstraß 15, Berlin, 10243, DE · 211 Rigsbee Ave, Durham, North Carolina 27701, US · Piarista köz, 7th Floor, Budapest, 1052, HU · 3331 Keyuan South Road, 12F, T2, Ali Center, Nanshan District, Shenzen 518026, CN
3D PrintingHardware3D Technology3D PrintingManufacturingConsumer Electronics
How many Manufacturing jobs are open in Budapest, Hungary right now?
There are currently 524 open manufacturing positions in Budapest, Hungary listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Budapest, Hungary?
Companies currently hiring include Bosch, Gedeon Richter, IDBC Group, Servier Pharmaceuticals, Eaton, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Budapest, Hungary?
Yes — 292 of the 524 open manufacturing positions offer remote or hybrid work (8 remote, 284 hybrid).
How do I apply for Manufacturing jobs in Budapest, Hungary?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.