Wichita, Kansas, United States · On-site
PSC Group is building out a customer service team for our Railcar Repair Division and we are actively seeking Customer Service Representatives (CSR). The PSC CSRs will be responsible for front-line communication with cus…
Skills: Customer service, Communication, Logistics, Problem solving, Time management
Pasadena, Texas, United States · On-site
$18/hr–$20/hr
Railserve As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to mak…
Skills: Material handling, Railcar loading, Equipment inspection, Safety compliance, Operational documentation
Pasadena, Texas, United States · Hybrid
This is a hybrid position, with in-office work Tuesday through Thursday and remote work on Mondays and Fridays. Lineage drayage services offer a simplified and streamlined way to connect domestic warehouse and ocean tran…
Skills: Port dispatching, Routing, Scheduling, Transportation Management System, TMS
Pasadena, Texas, United States · On-site
OverviewResponsible for the safe, efficient, and compliant execution of marine and terminal logistics activities. This role oversees third-party liquid terminals, marine cargo operations, inventory management, transporta…
Skills: Marine operations, Terminal operations, Supply chain management, Inventory management, Strategic sourcing
Pasadena, Texas, United States · On-site
Join a Company That Invests in Your Future Altom Transport is seeking a dependable, hardworking Truck Shop Assistant / Porter to join our growing maintenance team. This is an excellent opportunity for someone who enjoys …
Skills: Maintenance, Shop operations, Inventory management, Forklift operation, Safety procedures
Pasadena, Texas, United States · On-site
Transco Rail Services As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re comm…
Skills: Railcar Repair, Railcar Inspection, Mechanical Aptitude, AAR Rules and Regulations, Hand Tool Proficiency
Pasadena, Texas, United States · On-site
$16/hr–$18/hr
External Job Description Retail Supervisor - Inventory Starting Wage From: $16.50 - $18.50 Part Time: Ability to work varied, traditional and non-traditional flexible hours. The more you are available, the more you can e…
Skills: Inventory management, Coaching, Training, Time management, Communication
Pasadena, Texas, United States · On-site
$15/hr–$17/hr
External Job Description Retail Inventory Associate - Driver Starting Wage: $14.50 - $16.50 Part Time: Ability to work varied, traditional and non-traditional flexible hours. The more you are available, the more you can …
Skills: Inventory management, Driving, Vehicle inspection, Handheld scanners, Attention to detail
Pasadena, Texas, United States · On-site
$14/hr–$16/hr
External Job Description Retail Associate – Inventory Starting Wage: $14.50 - $16.50 Part Time: Ability to work varied, traditional and non-traditional flexible hours. The more you are available, the more you can earn! I…
Skills: Inventory counting, Accuracy, Attention to detail, Handheld scanners, Data recording
Pasadena, Texas, United States · On-site
Description Overview: Want to start your career to become a class A CDL driver? Look no further! As a Route Assistant you will begin to gain industry knowledge with our drivers delivering beer. This position provides tra…
Skills: Inventory management, Product delivery, Customer service, Merchandising, Truck inspection
Pasadena, Texas, United States · On-site
Description Overview: Want to start your career to become a class A CDL driver? Look no further! As a Route Assistant you will begin to gain industry knowledge with our drivers delivering beer. This position provides tra…
Skills: Class A CDL, Inventory management, Customer service, Merchandising, Manual transmission operation
Pasadena, Texas, United States · On-site
$17/hr
Railroad Track Maintenance Technician Looking for a hands-on role where you can work outdoors, stay active, and contribute to critical infrastructure? This full-time position offers the opportunity to be part of a team t…
Skills: Track repair, Track maintenance, Power tools, Manual tools, Ballast replacement
Pasadena, Texas, United States · On-site
$17/hr
Loader, Switchman, Washrack Technicians Looking to join a team-focused company that values safety and quality training? PSC Group is hiring full-time, entry-level Chemical Plant Loaders, Rail Switching Operators, and Was…
Skills: Railcar inspection, Loading operations, Rail switching, Wash rack maintenance, Safety compliance
Pasadena, Texas, United States · On-site
Job Summary Entry level position for trainee inspector who will ultimately be able to undertake basic inspection and sampling work performed in the field, complete necessary paperwork, correctly distribute samples and ma…
Skills: Inspection, Sampling, Field work, Safety training, API procedures
Pasadena, Texas, United States · Hybrid
Southwest Stainless & Alloy provides specialized stainless and alloy piping solutions for critical industries, including oil & gas, petrochemical, and power generation. We emphasize continuous improvement in the quality …
Skills: Procurement, Negotiation, Inventory management, Vendor relations, Supply chain coordination
Pasadena, Texas, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe driving, Customer service, Automotive parts knowledge, Lifting, Loading
Pasadena, Texas, United States · On-site
$82k–$113k/yr
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site w…
Skills: Scaffolding, OSHA regulations, Construction management, Crew scheduling, Bidding
Pasadena, Texas, United States · On-site
Job DetailsJob Location: Pasadena TX Branch - Pasadena, TX 77503Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly, motivated, and passio…
Skills: Sales, Customer service, Relationship building, Communication skills, Account management
Pasadena, Texas, United States · On-site
Job DetailsJob Location: Pasadena TX Branch - Pasadena, TX 77503Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly, motivated, and passio…
Skills: Customer service, Sales, Warehouse operations, Order processing, Inventory handling
Pasadena, Texas, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
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The Customer Service Representative will serve as the primary point of contact for railcar repair customers, managing inquiries, scheduling, and service coordination. They are responsible for ensuring high levels of customer satisfaction by proactively addressing issues and maintaining accurate documentation for billing and logistics.
Candidates should have 3-5 years of experience in customer service, preferably within the railcar industry. Applicants must be at least 18 years old, able to pass a background check and drug screen, and may require a valid driver's license or TWIC card.
PSC Group is building out a customer service team for our Railcar Repair Division and we are actively seeking Customer Service Representatives (CSR). The PSC CSRs will be responsible for front-line communication with customers and understanding their needs, while acting as strong customer advocates through providing impeccable service. This role will serve as a key contact for our customers and will need to proactively and independently interface with internal team members to achieve results that exceed customer expectations. If you are looking for a stable, long-term career in a booming industry, then consider joining the PSC family.
Job Duties & Responsibilities:
• Ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up, and resolution of customer requests, concerns, and general inquiries.
• Coordinate all activity for assigned customer accounts, proactively address issues, and implement solutions.
• Utilize and navigate customer and PSC systems to facilitate scheduling, service, billing, and other transactions.
• Ensure proper communication and handling of material safety data sheets (SDS) to appropriate team members.
• Interact with customers via phone and email regularly to provide top-level support and proactively provide advance information on products and/or services.
• Communicate effectively and efficiently to meet the needs of customers and colleagues.
• Work with customers to define and establish service priorities and collaborate with internal subject matter experts to coordinate customer requirements.
• Follow SOPs and best practices to streamline, automate, and improve front-to-end logistics: from taking initial customer calls to gathering the necessary information to perform the repair work in the field, while gathering and completing customer and regulated forms required to submit accurate and timely invoices.
• Closely coordinate all activity for assigned customer account(s), proactively address issues, and implement solutions to ensure meet goals and projection completion deadlines or targets.
• Provide consistent communication, acknowledgement, and confirmation of service delays or challenges.
• Fields and escalates customer problems and concerns when needed.
• Work with customer to document billing requirements and AR resolution.
• Take part in monitoring the call center 800 number, website, and email inquiries.
• Build a strong working knowledge of workflows, expectations, and rules of PSC software/system requirements, as well as Word, Excel, and various other software tools.
• Track and monitor provided system requirements, KPIs, and metrics.
• Self-starter comfortable working independently with strong time management and organizational skills.
• Performs other duties as assigned.
Job Qualifications:
• 3- 5 years of experience in customer service and the railcar industry is a plus.
• May require a valid Driver’s License and / or a valid TWIC card, depending on work location
• 18 years or older and legally able to work in the U.S.
• Pass a drug screen, physical, and background check
• PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The above job description does not reflect all essential job functions or physical requirements.
The leader in product handling and site logistics for the refining, chemical, and marine transportation industries.
PSC Group: the experts in complex logistics operations. PSC group is a trusted provider of specialized logistics and operational support and infrastructure services to leading companies across the refining, chemical, marine, pulp and paper, and rail industries. Our long-standing reputation for safety, reliability, and operational excellence positions us as a key partner in supporting critical industrial supply chains. Our mission is simply to BE THE BEST AT WHAT WE DO. Our 6,000+ employees deliver quality service at more than 125 refineries, terminals, docks, and chemical plants across the U.S. and Canada.
Offices: 6700 Jefferson Hwy, Building 8, Baton Rouge, LA 70806, US · 5055 Preston Avenue, Pasadena, TX 77505, US · 555 N Carancahua St, Suite 630, Corpus Christi, Texas 78401, US · 4749 Twin City Hwy, Suite 260, Port Arthur , TX 77642, US
There are currently 138 open logistics positions in Pasadena, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Altom Transport, Camin Cargo Control Inc., PSC Group, Lowe's Companies, Inc., Schwan's Company, among others. Browse the listings above to see every active employer.
Yes — 3 of the 138 open logistics positions offer remote or hybrid work (0 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
