Team Lead Customer Care - US Market (f/m/d) @MYTHERESA
Leipzig, Saxony, Germany · On-site
Mid level
WHAT YOU WILL DO Manage day-to-day operations for one of our in-house customer care teamsProvide the best in class customer serviceDealing with sensitive customer dataSetting personal objectives, targets, and guidelines …
Skills: Team management, Customer service, E-commerce, Problem-solving, Decision making
Ausbildung zur Fachkraft für Schutz und Sicherheit (m/w/d) 2027
Leipzig, Saxony, Germany · On-site
Entry level$135M raised
Ihre Aufgaben: Werk- oder Objektschutz Einsatzmöglichkeit in Notruf- und Serviceleitstellen Revier- und Streifendienst Geld- und Werttransport Personenschutz Erstellung von Sicherheitskonzepten Einhaltung und Kontrolle v…
Ausbildung zur Fachkraft für Lagerlogistik (m/w/d) 2027
Leipzig, Saxony, Germany · On-site
Entry level$135M raised
Fachkräfte für Lagerlogistik nehmen Waren aller Art an, die wir bei uns im Werk zur Herstellung von Banknoten und Wertpapieren benötigen, prüfen anhand der Begleitpapiere deren Menge und Beschaffenheit. Sie organisieren …
Skills: Warehouse logistics, Inventory management, Shipping, Forklift operation, Material handling
Ort: 04209 Leipzig, Stuttgarter Allee 29 | Vertragsart: Vollzeit, 38 Std./Woche, unbefristet | Job-ID: 964660 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeitende in rund 2.130 Märkten, an 10 Logistiks…
Skills: Store Management, Personnel Planning, Leadership, KPI Monitoring, Inventory Management
Unternehmensbeschreibung Als mittelständisches Unternehmen gehören wir zur Wabtec-Gruppe, die mit ihrer innovativen Technik für Schienenfahrzeuge im Fracht- und Transitbereich zu den weltweiten Markführern in den Segment…
Skills: Quality management, Quality assurance, Project management, Root cause analysis, Process auditing
Spannend, aufstrebend und verdammt schnell – wir sind flaschenpost! Wir liefern den Wocheneinkauf innerhalb von 120 Minuten zu unseren Kund:innen. Gemeinsam mit über 20.000 Kolleg:innen schaffen wir es, eine komplette Br…
Mitarbeiter Office Management/ Back Office (w/m/d)
Leipzig, Saxony, Germany · Hybrid
$39k–$45k/yr
Mid level
REPLOID ist Vorreiter in der Kreislauf-Bioökonomie: Durch skalierbare Upcycling-Lösungen werden organische Reststoffe – direkt am Ort ihrer Entstehung – in neue wertvolle Ressourcen und marktfähige Produkte umgewandelt, …
Skills: Office management, Accounting support, Logistics coordination, ERP systems, Microsoft Business Central
Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive t…
Praktikum im Bereich Logistik - Leipzig - Start 2027
Leipzig, Saxony, Germany · On-site
Entry level$67M raised
Du bewirbst dich auf unseren Talent Pool für Logistikpraktika mit Start ab Januar 2027. Durch eine frühzeitige Bewerbung profitierst du von: * Frühzeitiger Berücksichtigung für verfügbare Positionen * Bevorzugtem Zugang …
Skills: Data analysis, Problem solving, Communication, Teamwork, Project management
Third-Party Terminal Quality Manager (m/w/d) - DACH Region
Leipzig, Saxony, Germany · On-site
Mid level$257M raised
Deine Aufgaben, die dabei helfen, die Logistikbranche nachhaltiger zu machen Bei CargoBeamer bringen wir mehr Güter von der Straße auf die Schiene – und machen intermodale Logistik in Europa effizienter und nachhaltiger.…
Unternehmensbeschreibung Als mittelständisches Unternehmen gehören wir zur Wabtec-Gruppe, die mit ihrer innovativen Technik für Schienenfahrzeuge im Fracht- und Transitbereich zu den weltweiten Markführern in den Segment…
Ort: 04317 Leipzig | Vertragsart: Vollzeit, befristet | Job-ID: 968034 Ausbildungsbeginn: 01.08.2027 | geplantes Ausbildungsende: 31.07.2030 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeitende in rund…
Ort: 04317 Leipzig | Vertragsart: Vollzeit, befristet | Job-ID: 967817 Ausbildungsbeginn: 01.08.2027 | geplantes Ausbildungsende: 31.01.2029 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeitende in rund…
Skills: Retail management, Inventory control, Customer service, Leadership, Communication
Ort: 04288 Leipzig OT Liebertwolkwitz | Vertragsart: Vollzeit, befristet | Job-ID: 968026 Ausbildungsbeginn: 01.08.2027 | geplantes Ausbildungsende: 31.07.2030 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mi…
Ort: 04288 Leipzig OT Liebertwolkwitz | Vertragsart: Vollzeit, befristet | Job-ID: 968026 Ausbildungsbeginn: 01.08.2027 | geplantes Ausbildungsende: 31.07.2030 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mi…
Ort: 04288 Leipzig OT Liebertwolkwitz | Vertragsart: Vollzeit, befristet | Job-ID: 967805 Ausbildungsbeginn: 01.08.2027 | geplantes Ausbildungsende: 31.01.2029 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mi…
Skills: Retail management, Inventory control, Customer service, Leadership, Communication
Ort: 04155 Leipzig/Gohlis-Sued | Vertragsart: Vollzeit, befristet | Job-ID: 968023 Ausbildungsbeginn: 01.08.2027 | geplantes Ausbildungsende: 31.01.2029 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeit…
Skills: Retail management, Inventory control, Customer service, Staff leadership, Communication
Ort: 04317 Leipzig | Vertragsart: Vollzeit, befristet | Job-ID: 967817 Ausbildungsbeginn: 01.08.2027 | geplantes Ausbildungsende: 31.01.2029 PENNY ist Teil der REWE Group und beschäftigt über 31.000 Mitarbeitende in rund…
Skills: Retail management, Inventory control, Customer service, Staff leadership, Communication
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Full-time
Equal opportunities employer, Supportive work environment
Posted 5d ago
Apply by Nov 30
~40 hrs/week
Responsibilities
Manage daily operations for an in-house customer care team while setting performance targets and providing coaching. Coordinate with cross-functional departments like logistics and payments to resolve customer issues and improve service processes.
Requirements
Requires professional experience in customer service, preferably within the e-commerce sector, and proven team management skills. Candidates must be proficient in English, possess strong organizational abilities, and be comfortable using MS Office and ticketing software.
Full job description
WHAT YOU WILL DO
Manage day-to-day operations for one of our in-house customer care teams
Provide the best in class customer service
Dealing with sensitive customer data
Setting personal objectives, targets, and guidelines for team members
Bi-annual team reviews
Ensure the implementation of coaching and training programs
Supporting each team member in their personal and professional growth
Contribute to continuous improvement of our internal processes to strive for an excellent customer experience, on every occasion
Coordinate with cross-functional teams including payment, customs, warehouse, and shipping to troubleshoot product/customer related issues
WHO YOU ARE
Excellent verbal and written knowledge of English, and excellent knowledge of a second language such as German would be a plus
Profound experience and passion for customer service, ideally gained in the e-commerce sector
Understanding the specificities of US customer service and consumer behaviour would be a plus
Experience in team management and a strong sense of teamwork
Problem-solving, decision making, and advocating for our customers
Solid working knowledge of Windows PC, MS Office, and experience with ticketing systems preferred
Pro-active, organized, and the ability to work under time pressure are essential
Flexible attitude and positive approach to change
LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
MR PORTER is the men’s luxury style destination. Since 2011, it has offered customers a curated assortment of fashion, fine watches, grooming and lifestyle products from the world’s most coveted designers. It delivers exceptional quality with private label, Mr P., and market-leading exclusive capsule collaborations with brand partners. MR PORTER creates unique experiences for its EIPs (Extremely Important People), with first access to products, a dedicated personal shopper and invitation-only benefits. Through content across all its platforms, it provides expert styling advice, immersive storytelling, and profiles inspiring men, places and products. Consciously Crafted, its responsible product curation, supports customers to shop with a focus on conscious consumerism. MR PORTER Health In Mind, its long-standing initiative in partnership with Movember, raises awareness of men’s mental and physical health. MR PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.
Offices: 1 The Village Offices, London, London W12 7GF, GB
How many Logistics jobs are open in Leipzig, Germany right now?
There are currently 186 open logistics positions in Leipzig, Germany listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Leipzig, Germany?
Companies currently hiring include PENNY International (REWE Group), REWE Group, Lidl in Germany, MR PORTER, Westinghouse Air Brake Technologies Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Leipzig, Germany?
Yes — 45 of the 186 open logistics positions offer remote or hybrid work (7 remote, 38 hybrid).
How do I apply for Logistics jobs in Leipzig, Germany?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.