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Hospitality Jobs in Naples, Italy (Now Hiring) — 18 open

MSC Cruises logoMSC Cruises

AI Architecture Senior Analyst

Naples, Campania, Italy · Hybrid

$45k–$52k/yr

Senior$7M raised

Job Purpose The role is aimed at supporting the translation of MSC's AI strategy into valuable solutions enabled by scalable architectures, structured processes and a sound governance across the Cruise Division. Key Acco…

Skills: AI Architecture, GenAI, LLM, RAG Patterns, Azure AI

MSC Cruises logoMSC Cruises

IT Senior Product Specialist

Naples, Campania, Italy · Hybrid

$32k–$39k/yr

Mid level$7M raised

Job Purpose We are looking for an IT Senior Product Specialist to maintain and configure our PMS and Onboard platforms. He/She will take care of our guests from cruise reservations to final ship disembarkation, focusing …

Skills: PMS Configuration, Onboard Platforms, SQL/MySQL, Python, JavaScript

MSC Cruises logoMSC Cruises

IT Senior System Specialist

Naples, Campania, Italy · Hybrid

$32k–$39k/yr

Mid level$7M raised

Job Purpose We are looking for an IT Senior System Specialist to maintain and improve our Guest processes, Onboard platforms and their integrated systems. He/She will take care of our Onboard platform in Data Configurati…

Skills: Onboard PMS Systems, Oracle SPMS, Oracle MMS, SQL, MySQL

MSC Cruises logoMSC Cruises

Ground Handling Specialist

Naples, Campania, Italy · On-site

Senior$7M raised

Job Purpose Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality in Geneva. Leveraging our parent company MSC Group’s hundreds of years of maritime expertise, our…

Skills: Turnaround Logistics, Vendor Management, Cost Control, Financial Acumen, Budgeting

MSC Cruises logoMSC Cruises

IT Customer Data & Identity Engineer

Naples, Campania, Italy · Hybrid

$38k–$45k/yr

Senior$7M raised

Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE We are seeking an experienced and technically driven Customer Data & Identity Engineer to join the Customer Data & …

Skills: Informatica Cloud MDM, SQL, Microsoft Fabric, Azure Data Factory, RESTful API

MSC Cruises logoMSC Cruises

Digital Content Specialist

Naples, Campania, Italy · On-site

$25k–$32k/yr

Mid level$7M raised

Job Purpose The Digital Content Specialist – Post-Booking is responsible for the end-to-end management, configuration, and publication of digital On-Board Revenue (OBR) content, product and campaigns. This role oversees …

Skills: Adobe Experience Manager, Sitecore, HTML, Content Management, Digital Marketing

MSC Cruises logoMSC Cruises

IT Operations Senior Lead

Naples, Campania, Italy · Hybrid

$55k–$62k/yr

Senior$7M raised

Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Crociere is looking for an IT Operations Senior Lead. To provide governance and senior oversight of IT operatio…

Skills: IT Operations Management, Incident Management, Service Level Agreement (SLA) Governance, Root Cause Analysis, Stakeholder Management

MSC Cruises logoMSC Cruises

IT Technical Specialist

Naples, Campania, Italy · On-site

Senior$7M raised

Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE We are looking for a IT Technical Specialist to join our B2B IT team and contribute to the design and development o…

Skills: Java, Spring Boot, Microservices, REST APIs, .NET

MSC Cruises logoMSC Cruises

AI Delivery Manager

Naples, Campania, Italy · Hybrid

$55k–$62k/yr

Senior$7M raised

Job Purpose The role is aimed at owning the planning, coordination and delivery of the department’s AI initiatives, ensuring that each use case is delivered on time, within budget and to the expected quality. Key Account…

Skills: AI Delivery Management, Agile Methodology, Project Management, Stakeholder Management, Risk Management

MSC Cruises logoMSC Cruises

Revenue Management Groups Planning Coordinator NEM

Naples, Campania, Italy · On-site

$30k–$37k/yr

Mid level$7M raised

Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf regi…

Skills: Revenue Management, Business Planning, Data Analysis, Pricing Management, MS Excel

SIXT logoSIXT

Rental Sales Agent (Napoli)

Naples, Campania, Italy · On-site

Entry level

Descrizione del lavoro Sei una persona socievole e ti piace vendere? Allora unisciti a SIXT! Qui ti prenderai cura dei nostri clienti, controllerai la nostra flotta e assumerai responsabilità differenti all’interno della…

Skills: Sales, Customer Service, Italian Language, English Language, Communication Skills

Indie Campers logoIndie Campers

Tourism & Operations Internship

Naples, Campania, Italy · On-site

Entry level$69M raised

ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong b…

Skills: Customer Service, Sales, Fleet Coordination, Problem Solving, Guest Relations

Indie Campers logoIndie Campers

Tirocinio in Turismo

Naples, Campania, Italy · On-site

Entry level$69M raised

CHI SIAMO Indie Campers, il marketplace di campervan di riferimento, ha la missione di rendere i road trip accessibili a tutti. Grazie al suo approccio digitale e orientato al cliente, Indie Campers ha sviluppato un’espe…

Skills: Customer Service, Sales, English Proficiency, Driving License, Problem Solving

Arlington Holding Company logoArlington Holding Company

COMMUNITY MANAGER

Naples, Campania, Italy · On-site

Mid level

Job DetailsJob Location: Apartment Community in Naples, FL - Naples, FL 34116Position Type: Full TimeJob Category: Real EstateLead Where It Matters – Join Arlington Properties as a Community Manager Are you ready t…

Skills: Property Management, Team Leadership, Budget Management, Fair Housing Laws, Resident Relations

Arlington Properties, LLC logoArlington Properties, LLC

COMMUNITY MANAGER

Naples, Campania, Italy · On-site

Mid level

Job DetailsJob Location: Apartment Community in Naples, FL - Naples, FL 34116Position Type: Full TimeJob Category: Real EstateLead Where It Matters – Join Arlington Properties as a Community Manager Are you ready t…

Skills: Property Management, Team Leadership, Budget Management, Fair Housing Laws, Resident Relations

Indie Campers logoIndie Campers

Rental Service Agent - Part-time

Naples, Campania, Italy · On-site

Mid level$69M raised

ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on excepti…

Skills: Customer Service, Sales Conversion, Lead Management, CRM Proficiency, RV Technical Knowledge

Indie Campers logoIndie Campers

Agente di Servizio Noleggio

Naples, Campania, Italy · On-site

Mid level$69M raised

CHI SIAMO Indie Campers è un leader globale nei viaggi on the road, offrendo a migliaia di clienti la libertà di esplorare il mondo a bordo di camper e motorhome completamente attrezzati. Con l’espansione della nostra of…

Skills: Customer Service, Sales, RV Technical Knowledge, CRM Management, Lead Conversion

Numbers Group srl logoNumbers Group srl

Banconista

Naples, Campania, Italy · On-site

$1k–$1k/mo

Entry level

Siamo alla ricerca di un/una banconista per entrare a far parte del team nella nostra bakery Bakami nel cuore del Vomero, a Napoli. Chi cerchiamo: -Qualcuno che ami interagire con la clientela e offra un servizio di qual…

Skills: Customer Service, Teamwork, Pastry Preparation, Baking, Interpersonal Communication

MSC Cruises logo

AI Architecture Senior Analyst

MSC Cruises

Naples, Campania, Italy • Hybrid

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SeniorHybrid · 3 days in office

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  • $45k–$52k/yr
  • Full-time
  • bachelor degree, professional certificate
  • Meal Vouchers, Productivity Award, Health Insurance, Learning Opportunities, Flexible Working Hours, Employee Assistance Programme
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Translate the AI technology strategy into reference architectures, standards, and implementation roadmaps for the Cruise Division. Manage the AI evaluation funnel and partner with delivery teams to embed AI capabilities into enterprise solutions.

Requirements

Requires a degree in Computer Science or related fields with 5+ years of experience in AI architecture or ML engineering. Proficiency in cloud AI platforms (Azure preferred) and fluency in both English and Italian are required.

Full job description

Job Purpose

The role is aimed at supporting the translation of MSC's AI strategy into valuable solutions enabled by scalable architectures, structured processes and a sound governance across the Cruise Division.

Key Accountabilities

  • Translate MSC's AI technology strategy into reference architectures, standards and implementation roadmaps.
  • Design reusable, governed and secure AI/GenAI architecture patterns aligned with the Sail-as-One operating model.
  • Define AI platform building blocks and data/model governance guardrails to ensure responsible, compliant and ethical AI.
  • Support the adoption and enablement of internal AI tools (e.g. Microsoft Copilot, GitHub Copilot) across the organization, promoting effective and responsible use.
  • Manage the AI ideas evaluation funnel, assessing and prioritizing use cases by value, feasibility and risk to guide investment decisions.
  • Drive technology scouting, monitoring the AI market, vendors and emerging solutions to inform MSC's AI roadmap and architecture evolution.
  • Evaluate and select AI/ML services, foundation models and tooling, balancing innovation, cost and risk.
  • Partner with product, data and delivery teams to embed AI capabilities into enterprise solutions and review High-Level Designs (HLD).
  • Drive the technology evolution of applications through AI-enabled modernization and automation.
  • Promote AI architecture reuse, reference patterns and enablement across the AI Chapter and the wider EA community.

Requirements

  • English and Italian as primary working languages.
  • Degree in Computer Science, Engineering, Data Science, Business innovation or related fields; AI/ML or cloud certification strongly preferred.
  • 5+ years of experience in business innovation, solution / AI architecture or applied ML/AI engineering, including hands-on design of AI-enabled solutions and the definition of standards or reference architectures.
  • Experience in complex, multi-divisional enterprise environments.
  • Strong technical skills across cloud AI platforms (Azure AI / Azure OpenAI preferred; AWS/GCP AI), GenAI/LLM and RAG patterns, ML frameworks, data platforms and architecture modelling tools.
  • Strategic and systems thinking, with the ability to connect business strategy to technology decisions.
  • Stakeholder management and influencing skills, with the ability to collaborate effectively with engineers, stakeholders, partners and vendors.
  • Responsible-AI and de-risking mindset.
  • Collaboration and knowledge-sharing across chapters and communities of practice.
  • Exposure to AI governance or regulatory regimes such as the EU AI Act will be considered an advantage.
  • Experience taking AI/GenAI solutions from prototype to production will be considered an advantage.
  • Background in travel, hospitality or another large-scale consumer business will be considered an advantage.

VISA Requirements

Right to work in Italy

What we offer

In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.


Contract
- Type of contract: Permanent
- Hybrid working model: 2 days per week remotely
- Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra
- Gross annual salary (RAL): between €45.000 – €52.000 gross per year, paid over 14 monthly installments
- Meal vouchers: worth €8 per on-site working day
The offer in terms of salary will be determined based on the candidate’s professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role.


Welfare&Wellbeing

We offer a range of Welfare&Wellbeing Initiatives as well as benefits including Productivity award, Health Insurance, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!

Related keywords

AI ArchitectureGenAILLMRAGAzure AIAzure OpenAIAWS AIGCP AIML FrameworksEU AI ActResponsible AIData GovernanceEnterprise ArchitectureHigh-Level DesignMicrosoft CopilotGitHub Copilot

About MSC Cruises

LinkedInVisit site

Where Passion Meets Opportunity.

Industry
Travel Arrangements
Company size
10,001+ employees
Founded
1987
Headquarters
Geneva, Geneva
LinkedIn followers
816,797
Total funding
$7M

Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.

Offices: Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH · 6750 N Andrews Ave, Fort Lauderdale, FL 33309, US · Av das Nações Unidas, 14171, Torre Crystal - 4º andar, São Paulo - Brasil, São Paulo 04794-000 , BR · Boulevard International 55f, Anderlecht, Brussels Region 1070, BE · 5 Roundwood Avenue Stockley Park, Uxbridge, Uxbridge UB11 1AF, GB

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Frequently asked questions

How many Hospitality jobs are open in Naples, Italy right now?

There are currently 18 open hospitality positions in Naples, Italy listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Hospitality roles in Naples, Italy?

Companies currently hiring include MSC Cruises, Indie Campers, Arlington Holding Company, Arlington Properties, LLC, Numbers Group srl, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Hospitality jobs in Naples, Italy?

Yes — 6 of the 18 open hospitality positions offer remote or hybrid work (0 remote, 6 hybrid).

How do I apply for Hospitality jobs in Naples, Italy?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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