Waco, Texas, United States · On-site
Job Description - Software Support Specialist Reports To: Director of Customer Support Location: On-Site (Waco, TX) Position Type: Full-Time We are seeking individuals that are a good fit for our company values. In addit…
Skills: Software Troubleshooting, Customer Support, Phone Etiquette, Problem Identification, Written Communication
Waco, Texas, United States · On-site
Overview Open to splitting locations! #LI-CS1 When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider f…
Skills: Occupational Therapy, Patient Evaluation, Treatment Planning, Case Management, Clinical Supervision
Waco, Texas, United States · On-site
$38/hr–$69/hr
Company Description This is a MD Fill: B2 Night Shift 6pm-6:30am Wednesday - Friday & every other Saturday About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious he…
Skills: Aseptic Processing, GMP Compliance, Production Coordination, SAP, Microsoft Office
Temple, Texas, United States · On-site
Company: Compassus At Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to providing Care for Who You Are and What You Need to balance work and life including…
Skills: Case Management, Hospice Care, Patient Education, Caregiver Support, Compassionate Care
Waco, Texas, United States · On-site
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of …
Skills: Psychosocial Assessment, Care Planning, Supportive Counseling, Patient Education, Crisis Intervention
Waco, Texas, United States · On-site
Overview Legends Dental is now hiring a Full Time Dental Assistant in Waco, TX! Schedule: Monday - Wednesday 8:00 am - 5:00 pm Thursday & Friday 8:00 am - 3:00 pm We are seeking a Dental Assistant to join our community o…
Skills: Chairside Assisting, Patient Care, Instrument Sterilization, Patient Record Management, Post-operative Care
Waco, Texas, United States · On-site
Company Description About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care spa…
Skills: Computed Tomography, X-ray, PACS Operation, Teleradiography, Radiation Safety
Waco, Texas, United States · On-site
Overview Sales Liaison-Hospice $5/K BONUS We’re seeking a motivated sales professional with at least one year of experience in healthcare service sales. The ideal candidate brings proven success in meeting or excee…
Skills: Healthcare Sales, Business Development, Relationship Management, Lead Generation, CRM Documentation
Waco, Texas, United States · On-site
$110k–$209k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Quality Control, Quality Assurance, Laboratory Management, CAPA, Validation Protocols
Waco, Texas, United States · On-site
Benefits: Referral Bonuses Flexible schedule SKIP THE LINE: APPLY DIRECTLY: https://portalv2.atulocare.com/apply PEDS Experience a Plus! Home Infusion RN – Per Diem Company: Atulo Health About Atulo Health: Atulo Health …
Skills: IV Infusion, Subcutaneous Infusion, Patient Assessment, Medication Administration, Clinical Skills
Waco, Texas, United States · On-site
$110k–$209k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Strategic Sourcing, Contracting, Supplier Management, Risk Mitigation, Source-to-Contract
Chamdo City, Tibet, China · Hybrid
Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the W…
Skills: Clinical Assessment, Case Management, Patient Interviewing, Medicaid Policy Knowledge, Person-Centered Planning
Waco, Texas, United States · On-site
$97k–$184k/yr
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable imp…
Skills: Aseptic Manufacturing, Training Program Design, GMP Compliance, Cleanroom Behavior, Aseptic Gowning
Waco, Texas, United States · On-site
$16/hr–$29/hr
Company Description This is our Unit Dose Fill, A2 Night Shift 7pm-7:30am Sunday - Tuesday & every other Saturday About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve ser…
Skills: Equipment Setup, Packaging, cGMP Compliance, Troubleshooting, Quality Control
Waco, Texas, United States · On-site
$18/hr–$33/hr
Company Description This is our A2 Shift: 6pm-6:30am Sunday/Monday/Tuesday & every other Saturday (with 15% Dif) About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve seri…
Skills: cGMP Manufacturing, LIMS, SAP, Automated Control Systems, Buffer Preparation
Waco, Texas, United States · On-site
$23/hr–$43/hr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Preventive Maintenance, Predictive Maintenance, Troubleshooting, HVAC, Plumbing
Waco, Texas, United States · On-site
$27/hr–$48/hr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Electrical Troubleshooting, Mechanical Troubleshooting, Preventative Maintenance, cGMP Compliance, Equipment Changeovers
Waco, Texas, United States · On-site
$18/hr–$33/hr
Company Description About AbbVie Please not this is our B1 Shift: 6am-6:30pm Thursday/Friday/Saturday & every other Wednesday AbbVie's mission is to discover and deliver innovative medicines and solutions that solve seri…
Skills: cGMP Manufacturing, LIMS, SAP, Automated Control Systems, Buffer Preparation
Waco, Texas, United States · On-site
$18/hr–$33/hr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: cGMP Manufacturing, LIMS, SAP, Automated Control Systems, Cell Culture
Waco, Texas, United States · On-site
$27/hr–$48/hr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Electrical Troubleshooting, Mechanical Troubleshooting, Preventative Maintenance, cGMP Compliance, Equipment Set-up
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The specialist guides clients in utilizing AxisCare home care software and its integrations through phone, email, and chat support. They are responsible for troubleshooting user issues, managing tickets via ZenDesk, and creating help documentation.
Candidates should possess strong problem-solving skills, professional communication abilities, and proficiency in navigating computer software. A bachelor's degree and one year of help desk or Windows OS experience are preferred.
Job Description - Software Support Specialist
Reports To: Director of Customer Support
Location: On-Site (Waco, TX)
Position Type: Full-Time
We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are:
Position Summary
The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software.
Software Support Specialist Job Duties
Minimum Qualifications (Knowledge, Skills and Abilities)
Preferred Qualifications (Knowledge, Skills and Abilities)
Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit.
Software Support Specialist Working Conditions
Compensation and Benefits:
About AxisCare
According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.
Transforming Home Care operations, empowering agencies to provide better care.
AxisCare is the innovative leader in the Home Care software industry. According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who cannot help themselves. AxisCare’s popularity has exploded since the market began to turn to more user-friendly, web-based software that has a feature set to help agencies grow. With affordable pricing and clean aesthetics, AxisCare also offers game-changing marketing features, dynamic inter-office communication, and state-of-the-art scheduling that stand out amongst our competitors.
Offices: 1105 Wooded Acres Dr, #300, Waco, Texas 76710, US
There are currently 188 open healthcare positions in Waco, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Ascension, Baylor Scott & White Health, UTMB School of Health Professions, Community Healthcare of Texas, Ennoble Care, among others. Browse the listings above to see every active employer.
Yes — 4 of the 188 open healthcare positions offer remote or hybrid work (1 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
