Clinical Support Specialist, Joint Replacement, Western Region
Riyadh, Riyadh Region, Saudi Arabia · Remote OK
Mid level
Work Flexibility: Field-based The Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within W…
Supports the execution and enhancement of digital solutions by coordinating product initiatives, managing roadmaps, and ensuring timely delivery of new features that add value to customers. The role focuses on gathering …
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Full-time
bachelor degree
Posted 57d ago
~40 hrs/week
Remote in Saudi Arabia
Responsibilities
Provide hands-on clinical support and training to healthcare professionals during joint replacement procedures in theatre environments. Manage Stryker stock and inventory while building key client relationships to optimize procedural solutions.
Requirements
Requires a bachelor's degree in a medical or biomedical field and at least 2 years of experience as a clinical support specialist, nurse, or biomedical engineer. Must be fluent in Arabic and English with a valid KSA driving license.
Full job description
Work Flexibility: Field-based
The Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within Western Region, Saudi Arabia will focus on supporting our customers to provide a best in class procedural solution.
Additional responsibilities also include working with the local sales representative to coordinate training and in-theatre support to ensure exceptional levels of customer care both in theatres and in the wider hospital are delivered.
What you will do
Attend cases in theatre and clinical environments, providing hands-on support and training to HCPs and surgical staff while maintaining high levels of professionalism.
Audit and manage Stryker stock, including implants, disposables, and instruments, ensuring proper utilization, stock rotation, and consignment inventory practices.
Conduct trials, evaluations, and in-depth training workshops to educate theatre and wider HCP staff on Stryker products, promoting product benefits and applications effectively.
Build and maintain key client relationships, tailoring solutions to complex cases, and presenting findings to key stakeholders.
Develop knowledge of the local healthcare environment, area strategy, and Stryker’s broader product portfolio to offer the best possible solutions to customers.
Plan, execute, and monitor measures to achieve industry-leading customer service, including submitting accurate documentation and case-order-forms for invoicing.
Demonstrate outstanding ethics, professionalism, and respect in all interactions, representing Stryker in the best possible light and ensuring commitments are met within required timescales.
Work closely with team members and the Regional Manager, communicating progress, customer feedback, and areas for product improvement to ensure best-in-class service delivery.
What you need
Required:
Bachelor's degree or equivalent in medical, biomedical or a related field.
Minimum 2 years of relevant experience in the field as clinical support/ application specialist, nurse or biomedical engineer.
Experience in clinical, theatre work environment
Fluency in Arabic and a good command of English.
Valid KSA driving license.
Preferred:
Experience in implants, orthopedics, or disposables.
Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. More information is available at stryker.com and careers.stryker.com.
Facts:
● 2024 Sales: $22.6 billion
● Industry: Medical Instruments & Supplies
● Employees: 53,000 worldwide
● 44+ Manufacturing and R&D Locations Worldwide
● $1.5 billion spent on research and development in 2024
● ~14,200 patents owned globally in 2024
● Products sold in ~75 countries
● Fortune 500 Company
● 9 consecutive years as one a World's Best Workplace
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How many Healthcare jobs are open in Riyadh, Saudi Arabia right now?
There are currently 84 open healthcare positions in Riyadh, Saudi Arabia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Riyadh, Saudi Arabia?
Companies currently hiring include Nahdi Medical Co., Cigna Healthcare, Johnson & Johnson Innovative Medicine, Medtronic, Novartis, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Riyadh, Saudi Arabia?
Yes — 24 of the 84 open healthcare positions offer remote or hybrid work (3 remote, 21 hybrid).
How do I apply for Healthcare jobs in Riyadh, Saudi Arabia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.