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Healthcare Jobs in Needham, MA (Now Hiring) — 133 open

OpenClinica logoOpenClinica

Customer Success Team Lead

Needham, Massachusetts, United States · Remote OK

$120k–$140k/yr

Senior

About OpenClinica: OpenClinica makes clinical trials more efficient and effective with advanced technology and recruitment solutions. Our industry-leading EHR-to-EDC connectivity automates source data acquisition, reduce…

Skills: Communication, Relationship Management, Organizational Skills, Commercial Mindset, Cross-functional Coordination

UnitedHealth Group logoUnitedHealth Group

Specimen Processor

Needham, Massachusetts, United States · On-site

$16/hr–$29/hr

Entry level$7.6B raised

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…

Skills: Specimen Processing, Lab Labeling, Data Entry, EPIC, Specimen Triage

UnitedHealth Group logoUnitedHealth Group

Per Diem Anatomic Pathologist - Atrius Health

Needham, Massachusetts, United States · On-site

$147/hr–$253/hr

Mid level$7.6B raised

Explore opportunities with Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and…

Skills: Surgical Pathology, Cytology, Diagnostic Standards, Quality Assurance, Peer Review

Vetco logoVetco

Vetco Relief Veterinarian - Needham, MA

Needham, Massachusetts, United States · On-site

$122/hr–$152/hr

Mid level

Petco Veterinary Services offers relief veterinarians the chance to work in two distinct settings: Vetco Vaccination Clinics and Vetco Total Care full-service veterinary hospitals. In both environments, you'll have the o…

Skills: Veterinary Medicine, Wellness Checks, Vaccinations, Heartworm Testing, Microchip Placement

Bristol Myers Squibb logoBristol Myers Squibb

Senior Scientist in ML Methods for Spatial Biology

Needham, Massachusetts, United States · Hybrid

$129k–$180k/yr

Senior$29B raised

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every …

Skills: Machine Learning, Spatial Biology, Computational Biology, Bioinformatics, PyTorch

Fusion Physical Therapy Partners logoFusion Physical Therapy Partners

Physical Therapist

Needham, Massachusetts, United States · On-site

Entry level

At Fusion Physical Therapy Partners, we believe that great things happen when we work together. We are a network of New England-based private practices committed to excellence and driven to continually innovate and impro…

Skills: Manual Therapy, Neuromuscular Re-education, Therapeutic Exercise, Functional Rehabilitation, Patient Evaluation

OrthoSportsMED Physical Therapy

Physical Therapist

Needham, Massachusetts, United States · On-site

Entry level

Are you ready to make a real impact? At OrthoSportsMED™ Physical Therapy, we’ve built a reputation over the past 20+ years as a go-to clinic for expert, personalized care in the Greater Boston area. Join a team that valu…

Skills: Manual Therapy, Neuromuscular Re-education, Therapeutic Exercise, Functional Rehabilitation, Patient Evaluation

Bristol Myers Squibb logoBristol Myers Squibb

Director, Statistical Programming

Needham, Massachusetts, United States · Hybrid

$217k–$294k/yr

Senior+$29B raised

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every …

Skills: Technical Leadership, Statistical Programming, Portfolio Delivery, Risk Identification, Functional Management

42 North Dental

Associate Dentist

Needham, Massachusetts, United States · On-site

$150k–$200k/yr

Entry level

We Are 42 North Dental Built by dentists for dentists, we continually raise the bar for what’s possible in the practice of dentistry by delivering healthy, confident smiles for life. With our roots in Boston, the best-in…

Skills: Diagnosis of Oral Diseases, Treatment Planning, Restorative Dentistry, Preventive Dental Care, Oral Surgery

42 North Dental

Patient Care Representative

Needham, Massachusetts, United States · On-site

$21/hr–$24/hr

Entry level

We Are 42 North Dental Built by dentists for dentists, we continually raise the bar for what’s possible in the practice of dentistry by delivering healthy, confident smiles for life. With our roots in Boston, the best-in…

Skills: Customer Service, Telephone Communication, Multitasking, Computer Literacy, Appointment Scheduling

42 North Dental

Dental Hygienist

Needham, Massachusetts, United States · On-site

$52/hr–$56/hr

Entry level

We Are 42 North Dental Built by dentists for dentists, we continually raise the bar for what’s possible in the practice of dentistry by delivering healthy, confident smiles for life. With our roots in Boston, the best-in…

Skills: Preventive Care, Patient Education, Oral Healthcare Assessment, Risk Assessment, Therapeutic Procedures

ABA Centers of America logoABA Centers of America

Registered Behavior Technician - RBT/BT - Full-Time

Needham, Massachusetts, United States · On-site

Entry level

Registered Behavior Technician - RBT/BT - Full-Time ABA Centers of America Wellesley, MA RBT: Starting rate of $24.60 per hour. BT: Starting rate of $22.25 per hour. *Final compensation determined by experience, training…

Skills: Applied Behavior Analysis, Client Support, Data Collection, Treatment Plan Implementation, Communication Skills

Avita of Needham logoAvita of Needham

Activity Assistant Memory Care - Full or Part-time

Needham, Massachusetts, United States · On-site

$17/hr–$20/hr

Entry level

Activity Assistant Full or part-time 9am-5pm, including every other Saturday and Sunday Threading Joy and Connection Why Join Our Engagement & Activity Team: We care about our team and offer lots of benefits for your gro…

Skills: Activity Planning, Senior Care, Event Coordination, Communication, Organization

Fulgent Genetics logoFulgent Genetics

Business Development Associate - Pharma Partnerships

Needham, Massachusetts, United States · On-site

$70k–$80k/yr

Entry level

Job DetailsLevel: EntryJob Location: IDX Needham MA Site - NEEDHAM, MA 02494Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $70,000.00 - $80,000.00 Salary/yearJob Category: Business DevelopmentAbout U…

Skills: Business Development, Lead Generation, CRM Salesforce, Client Engagement, Molecular Testing

Avita of Needham logoAvita of Needham

Dishwasher - Part-time

Needham, Massachusetts, United States · On-site

$18/hr–$19/hr

Entry level

Dishwasher Available Shifts: Monday & Tuesday 1:00pm-7:30pm Friday, Saturday and Sunday 2:30pm-7:30pm This is NOT a summer job and we are looking for candidates who can commit to this schedule long term. Where Talent Mee…

Skills: Dishwashing, Cleaning, Table Clearing, Hygiene Maintenance, Teamwork

Xenon Pharmaceuticals Inc. logoXenon Pharmaceuticals Inc.

Senior Manager/Associate Director, Marketing Operations & Commercial Review

Needham, Massachusetts, United States · Hybrid

$160k–$241k/yr

Senior$1.8B raised

Who We Are: Xenon Pharmaceuticals (NASDAQ:XENE) is a neuroscience-focused biopharmaceutical company dedicated to drug discovery, clinical development, and commercialization of life-changing therapeutics for patients in n…

Skills: Marketing Operations, MLR/CRC Governance, Vendor Management, Campaign Operations, Asset Lifecycle Management

Xenon Pharmaceuticals Inc. logoXenon Pharmaceuticals Inc.

Clinical Scientist 2 or 3, Clinical Development

Needham, Massachusetts, United States · Hybrid

$109k–$186k/yr

Senior$1.8B raised

Who We Are: Xenon Pharmaceuticals (NASDAQ:XENE) is a neuroscience-focused biopharmaceutical company dedicated to drug discovery, clinical development, and commercialization of life-changing therapeutics for patients in n…

Skills: Study Design, Protocol Development, Clinical Data Review, Regulatory Documentation, GCP

Bristol Myers Squibb logoBristol Myers Squibb

Director, Regulatory Strategist, GRS

Needham, Massachusetts, United States · Hybrid

$215k–$292k/yr

Senior$29B raised

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every …

Skills: Regulatory Strategy, Global Regulatory Affairs, Health Authority Engagement, Registration Strategy, Cross-functional Leadership

Benchmark Health logoBenchmark Health

Group Product Manager

Needham, Massachusetts, United States · Hybrid

Senior

Group Product Manager Benchmark Health Location: Hybrid — Boston area preferred (2-3 days/week in our Needham office); will consider broader New England/East Coast (3-4 days/month in office) Reports to: SVP of Product Ab…

Skills: Product Management, People Management, AI Product Development, Health Tech, Product Discovery

Healthforce

Travel Radiology Tech MRI Tech Job

Needham, Massachusetts, United States · On-site

$3k–$3k/wk

Mid level

Overview MRI Technologist (Radiology) – MRI specialty, Needham, Massachusetts. This travel assignment in a hospital setting begins 08/10/2026 and runs for 13 weeks. Weekly pay ranges from $2,739 to $2,886 per week, with …

Skills: MRI Imaging, Patient Screening, Patient Positioning, MRI Safety Practices, Protocol Optimization

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Showing 1–20 of 133

OpenClinica logo

Customer Success Team Lead

OpenClinica

Needham, Massachusetts, United States • Remote OK

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Senior

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  • $120k–$140k/yr
  • Full-time
  • bachelor degree
  • Posted 5h ago
  • ~40 hrs/week
  • Remote in United States

Responsibilities

Lead and develop the eClinical Customer Success team to drive retention, expansion, and Net Revenue Retention (NRR). Act as a player-coach managing complex customer escalations and operationalizing engagement programs like QBRs.

Requirements

Requires a Bachelor's degree and 8+ years of experience in Customer Success, Account Management, or Clinical Operations within a SaaS environment. Must have experience leading customer-facing teams and familiarity with eClinical systems or EDC platforms.

Full job description

About OpenClinica:

OpenClinica makes clinical trials more efficient and effective with advanced technology and recruitment solutions. Our industry-leading EHR-to-EDC connectivity automates source data acquisition, reduces errors, and eliminates delays, while our precision recruitment solutions help teams enroll the right participants with ease. Trusted by the world's leading life sciences companies, academic institutions, and government agencies, OpenClinica bridges the gap between healthcare and research.

About the Role and Team:

The eClinical Customer Success Team Lead is player-coach responsible for the overall performance and operational execution of the eClinical Customer Success team. This individual will partner closely with Customer Success Managers, Sales, Services, Product, and Support to drive customer retention, expansion, Services growth, and long-term customer success across the eClinical installed base.

This role serves as both a player-coach and operational leader — helping manage escalations, improve team execution, standardize customer success processes, and drive Net Revenue Retention (NRR) performance across the business.

  • Location: Fully Remote in the U.S. 
  • Status: Full-time, Exempt
  • Reports to: Vice President of Customer Success 
  • Comp.: Base Salary = $120,00. On Target Earnings = $140,000+

What You Will Do:

  • Lead, coach, and develop the eClinical Customer Success team to drive strong customer outcomes and commercial performance
  • Drive retention, renewals, expansions, study adds, and Services growth across the installed base with a focus on Net Revenue Retention (NRR)
  • Partner closely with Sales and Account Executives to identify and progress Growth opportunities within existing accounts
  • Serve as an escalation point for complex customer issues and coordinate resolution across Product, Support, Services, and Engineering
  • Monitor customer health, Salesforce pipelines, adoption trends, and account risks to proactively drive retention and expansion outcomes
  • Help operationalize and scale customer engagement programs including QBRs, health reviews, and executive stakeholder management
  • Drive adoption and expansion of OpenClinica platform offerings including Insight Reporting, Participate/ePRO, Randomization, eConsent, and related solutions
  • Establish and improve Customer Success processes, KPIs, reporting, and operational workflows across the team
  • Partner with Product and Leadership teams to surface customer feedback, market trends, and product enhancement opportunities
  • Scale revenue!

Qualifications:

  • Bachelor’s Degree required 
  • 8+ years of experience in Customer Success, Account Management, Clinical Operations, or related client-facing SaaS roles
  • Experience managing enterprise customer relationships in software, technology, or clinical research environments
  • Prior experience leading or mentoring customer-facing teams
  • Familiarity with clinical trial operations, EDC platforms, or eClinical systems

Skills

  • Strong communication, relationship management, and organizational skills
  • Commercial mindset with ability to identify growth and expansion opportunities
  • Ability to manage complex customer situations and cross-functional coordination
  • Data-driven, operationally minded, and comfortable working in fast-paced environments

Nice to Have

  • Experience working with CROs, sponsors, biotech, pharma, or academic research organizations
  • Familiarity with SaaS metrics including NRR, churn, expansion ARR, and renewal forecasting
  • Experience conducting QBRs and executive stakeholder management

Related keywords

SaaSNet Revenue RetentionNRREDCeClinicalClinical TrialsQBRSalesforceChurnExpansion ARRRenewal ForecastingCROBiotechPharmaInsight ReportingePRO

About OpenClinica

LinkedInVisit site

Clinical trial data management solutions – powerful, scalable, flexible, quick to implement, easy to use.

Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
2004
Headquarters
Waltham, Massachusetts
LinkedIn followers
9,694

OpenClinica accelerates clinical trials by automating data acquisition through its software-as-a-service platform. Offering a secure bridge between healthcare and research, OpenClinica is trusted by the world’s foremost life science companies, academic institutions, and government entities and has been used in more than 10,000 studies involving over five million patients. OpenClinica is proud to support hundreds of small, midsize and large research organizations spanning biotech, pharma, medical device manufacturing and contract research organizations. Learn more at openclinica.com or email us at [email protected]

Offices: 1075 Main St, Suite #140, Waltham, Massachusetts 02451, US

electronic data captureclinical trials softwareEDCopen sourceclinical data managmentstudy buildCTMSCDISCeCRFCRF
View all jobs at OpenClinica

Frequently asked questions

How many Healthcare jobs are open in Needham, MA right now?

There are currently 133 open healthcare positions in Needham, MA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Healthcare roles in Needham, MA?

Companies currently hiring include Bristol Myers Squibb, Candel Therapeutics, Xenon Pharmaceuticals Inc., CVS Health, Bierman Autism Centers, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Healthcare jobs in Needham, MA?

Yes — 46 of the 133 open healthcare positions offer remote or hybrid work (7 remote, 39 hybrid).

How do I apply for Healthcare jobs in Needham, MA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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