We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
Realizar actividades de cobranza domiciliaria de los diversos productos financieros que ofrece Grupo Coppel, apoyando en mantener una cartera sana, a través de la gestión de la recuperación de la cartera, entregas de est…
Se asegura de que las ordenanzas del templo se mantengan sagradas, correctas y se registren con precisión y se pongan a disposición de los miembros dignos de la Iglesia al Proporcionar un entorno en el que los participan…
Skills: Business Administration, Budget Management, Human Resources, Financial Management, Facilities Management
Fecha límite para apuntarse:2026-11-23 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
Realizar actividades de cobranza domiciliaria de los diversos productos financieros que ofrece Grupo Coppel, apoyando en mantener una cartera sana, a través de la gestión de la recuperación de la cartera, entregas de est…
Administrar los activos destinados para la construcción y/o remodelación de un edificio Coppel mediante el control de los recursos monetarios de obra en cumplimiento y apego con los procesos indicados para esta función.
Skills: Asset Management, Budget Control, Construction Administration, Resource Management, Process Compliance
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. HSBC México, ofrecemos oportunidades para desarrollar una carrera profe…
Skills: Customer Service, Sales Orientation, Teamwork, Results Focus, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$260/hr–$270/hr
Contract, Full-time
Performance-based Commission, Growth and Advancement Opportunities, Ongoing Training and Coaching
Posted 34d ago
~40 hrs/week
Remote in Colombia, Mexico
Responsibilities
Handle inbound and outbound collections calls to negotiate payment arrangements and resolve delinquent accounts. Ensure all interactions are documented accurately and remain in full compliance with FDCPA regulations.
Requirements
Candidates must have previous BPO collections experience, fluency in English and Spanish, and a strong understanding of FDCPA regulations. Specific technical hardware requirements, including a Windows 11 PC with 16GB RAM and fiber internet, are mandatory.
Full job description
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team.
This role is ideal for professionals with strong third-party collections experience who are confident handling difficult conversations, negotiating payment arrangements, and working in a fast-paced, target-driven environment. We are looking for candidates with excellent English communication skills, strong objection-handling abilities, and a solid understanding of collections compliance and FDCPA regulations.
If you are motivated by performance, enjoy helping resolve accounts professionally, and are looking for a long-term remote opportunity with growth potential, we would love to hear from you.
Compensation & Contract Structure
Independent Contractor
$260–$270 USD paid weekly
Plus performance-based commission opportunities
Key Responsibilities
Handle inbound and outbound collections calls professionally and efficiently
Negotiate payment arrangements and resolve delinquent accounts
Maintain consistent follow-up communication with customers
Accurately document all account interactions and updates
Ensure full compliance with FDCPA and collections regulations
Meet and exceed individual and team performance goals
Maintain professionalism and composure during challenging conversations
What We Offer
Remote work opportunity within Mexico and Colombia
Competitive weekly compensation in USD
Uncapped commission structure
Growth and advancement opportunities
Supportive, performance-driven team culture
Ongoing training and coaching
Technical Requirements (Essential)
To be considered, candidates must meet all technical requirements below:
Windows 11 PC (Mac not supported)
16 GB RAM
i5 processor and up
Dual monitors
Webcam
Headset with mic
Fibre internet with a wired connection
Backup power solution
Microsoft Teams / Office 365
Applications that do not meet the minimum technical requirements may not move forward in the process.
Hiring Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our process includes:
Resume and Prescreen Questionnaire Review
One-Way Video Interview
Live Interview
Final Interview
Please note:
This is an English-speaking role that requires strong written and verbal English communication skills.
All resumes must be submitted in English to be considered.
Applicants must be physically located in Mexico or Colombia
Requirements
Requirements
Previous BPO collections experience is required
Third-party collections experience is strongly preferred
Strong understanding of FDCPA and collections compliance regulations
Excellent English communication skills, both spoken and written
Fluent Spanish communication skills
Strong negotiation and objection-handling abilities
Goal-oriented mindset with the ability to meet performance targets
Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
Industry
Outsourcing and Offshoring Consulting
Company size
501-1,000 employees
Founded
2022
Headquarters
Plano, TX
LinkedIn followers
11,836
Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles.
Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners.
Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches.
Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.
Offices: 7250 Dallas Parkway, Suite 400, Plano, TX 75024, US
Business Process Outsourcing (BPO)Multilingual Customer SupportCollections & Financial ServicesSales Enablement & Lead GenerationBack-Office & Administrative SupportTechnical Support ServicesRemote & Hybrid StaffingNearshore & Offshore SolutionsWorkforce ScalabilityCompliance (ISO27001
How many Finance & Accounting jobs are open in Villahermosa, Mexico right now?
There are currently 28 open finance & accounting positions in Villahermosa, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Villahermosa, Mexico?
Companies currently hiring include HSBC, BBVA, Gentera, Coppel, Santander, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Villahermosa, Mexico?
Yes — 2 of the 28 open finance & accounting positions offer remote or hybrid work (2 remote, 0 hybrid).
How do I apply for Finance & Accounting jobs in Villahermosa, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.