Thane, Maharashtra, India · On-site
CEC Officer – Social Media - Retail Liabilities Department Customer Experience Center Location Thane Reporting Relationship CEC – Team Manager – Social Media Position Grade Deputy Manager Job Role Handling customer queri…
Skills: Social Media Management, Customer Service, Complaint Handling, Written Communication, Verbal Communication
Thane, Maharashtra, India · On-site
CEC Officer – Social Media - Retail Liabilities Department Customer Experience Center Location Thane Reporting Relationship CEC – Team Manager – Social Media Position Grade Deputy Manager Job Role Handling customer queri…
Skills: Social Media Management, Customer Service, Complaint Handling, Written Communication, Verbal Communication
Thane, Maharashtra, India · On-site
Processing of Fund transfer requests: Processing fund transfer requests received from borrowers as per approval terms and internal DoA Close tracking of operation and construction budgets for project finance exposures Pr…
Skills: Credit Monitoring, Fund Transfer Processing, Project Finance, TRA Account Management, Escrow Accounts
Thane, Maharashtra, India · On-site
VPRM : POS - Branch Banking - POS (Point of Sales) Location – Thane (Mumbai) Designation – Assistant/Deputy Manager DOJ - Immediate Total Number of resource required · Good communication skill - should be fluent in Hindi…
Skills: Communication Skills, Convincing Skills, Outbound Calling, Sales, Cross Selling
Thane, Maharashtra, India · On-site
As a Relationship Manager – VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers. This role is focused on driving customer engagement, ex…
Skills: Relationship Management, Digital Banking, Customer Engagement, Liability Base Expansion, HNW Customer Management
Thane, Maharashtra, India · On-site
11446 Achieve assigned recovery & & reversal budgets by timely and effectively complying process guidelines. 1. Maximize recovery from assigned NPA & written off portfolio through closures, settlement and disposal of col…
Skills: NPA Recovery, Debt Collection, Sarfaesi Act, Legal Execution, Collateral Disposal
Thane, Maharashtra, India · On-site
Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during custo…
Skills: Customer Service, Inbound Call Handling, Cross-selling, Communication Skills, Query Resolution
Thane, Maharashtra, India · On-site
We are looking for a dynamic and self-motivated Platinum Banker to manage and grow relationships with High Net Worth (HNW) customers. This role involves offering personalized banking solutions across liabilities, commerc…
Skills: Relationship Management, Financial Acumen, Business Banking, Investment Products, Commercial Assets
Thane, Maharashtra, India · On-site
We are seeking a driven and customer-focused Personal Banker - Outbound to lead business development efforts at the branch level. The role involves acquiring new customers and driving sales of retail liabilities and thir…
Skills: Business Development, Customer Acquisition, Retail Liabilities Sales, Third-party Product Sales, Relationship Management
Thane, Maharashtra, India · On-site
We are seeking a driven and customer-focused Personal Banker - Outbound to lead business development efforts at the branch level. The role involves acquiring new customers and driving sales of retail liabilities and thir…
Skills: Business Development, Customer Acquisition, Retail Liabilities Sales, Third-party Product Sales, Relationship Management
Thane, Maharashtra, India · On-site
We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while en…
Skills: Cash Handling, Customer Service, Communication Skills, Attention To Detail, Banking Operations
Thane, Maharashtra, India · On-site
The Premier Acquisition Manager is responsible for acquiring and managing relationships with High Net-Worth Individuals (HNIs) for retail loan products. The role focuses on building a strong CASA (Current Account Savings…
Skills: Relationship Management, Portfolio Management, CASA Book Building, Third-Party Product Sales, Customer Engagement
Thane, Maharashtra, India · On-site
The Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-b…
Skills: Customer Acquisition, Business Banking, Relationship Management, Cross-selling, Revenue Generation
Thane, Maharashtra, India · On-site
The Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-b…
Skills: Customer Acquisition, Business Banking, Relationship Management, Cross-selling, Revenue Generation
Thane, Maharashtra, India · On-site
The Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-b…
Skills: Customer Acquisition, Business Banking, Relationship Management, Cross-selling, Revenue Generation
Thane, Maharashtra, India · On-site
Key Objective of the Job: To manage and develop Tele calling & Client experience verticals for wealth business. This will include overall management of P&L of tele sales, call center resources, facilities, training & dev…
Skills: Tele Sales Management, Client Experience, P&L Management, Call Center Operations, Team Training & Development
Thane, Maharashtra, India · On-site
The Sky CA Classic Relationship Manager is responsible for developing and maintaining strong relationships with clients, primarily focusing on the Sky Channel. This role involves understanding client needs, offering tail…
Skills: Relationship Management, Financial Solutions, Customer Service, Sales, CRM Systems
Thane, Maharashtra, India · On-site
The Sky CA Classic Relationship Manager is responsible for developing and maintaining strong relationships with clients, primarily focusing on the Sky Channel. This role involves understanding client needs, offering tail…
Skills: Relationship Management, Financial Solutions, Customer Service, Sales, CRM Systems
Thane, Maharashtra, India · On-site
The Sky CA Classic Relationship Manager is responsible for developing and maintaining strong relationships with clients, primarily focusing on the Sky Channel. This role involves understanding client needs, offering tail…
Skills: Relationship Management, Financial Solutions, Customer Service, Sales, Banking Products
Thane, Maharashtra, India · On-site
The Sky CA Classic Relationship Manager is responsible for developing and maintaining strong relationships with clients, primarily focusing on the Sky Channel. This role involves understanding client needs, offering tail…
Skills: Relationship Management, Financial Solutions, Customer Service, Sales, Banking Products
Thane, Maharashtra, India • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Handle customer queries and complaints for Retail Liabilities primarily via social media, email, and calls. Ensure adherence to service level agreements, turnaround times, and information security norms.
Requires a bachelor's degree and at least 3 years of experience in handling social media escalations. Candidates must be internet-savvy, possess excellent communication skills, and be flexible to work 24/7 shifts.
| CEC Officer – Social Media - Retail Liabilities |
| Department | Customer Experience Center |
| Location | Thane |
| Reporting Relationship | CEC – Team Manager – Social Media |
| Position Grade | Deputy Manager |
| Job Role |
One of India's leading banks offering a wide range of financial services that encompass every sphere of life.
About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html Note: Our new toll-free number is 18004100. SEBI registration details - https://www.kotak.bank.in/content/dam/Kotak/others/sebi-registration-details.pdf
Offices: 36-38A, Nariman Bhavan, 227 Nariman Point, Mumbai, Maharashtra 400021, IN · 8th Floor, Portsoken House, 155-157,, London, EC3N 1LS, GB · 50, Main Street,, Ste. 890, White Plains,, NY, NY 10606, US · Representative Office, Al Otaiba Building,, 907, Hamdan Street, Behind KFC,, Abu Dhabi, AE
There are currently 189 open finance & accounting positions in Thane, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kotak Mahindra Bank, Tata Capital, CSB Bank, IDFC FIRST Bank, Avient Corporation, among others. Browse the listings above to see every active employer.
Yes — 1 of the 189 open finance & accounting positions offer remote or hybrid work (0 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
