Account manager / support specialist (Prague - CZ)
Prague, Prague, Czechia · Hybrid
Entry level$23M raised
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Full-time
Home office, Professional development budget, Comprehensive training, 5 weeks of vacation, International work environment
Posted 15d ago
~40 hrs/week
Czech
Responsibilities
You will be responsible for maintaining and developing client relationships while providing active support and onboarding assistance. Additionally, you will collaborate with internal teams to drive up-selling and cross-selling opportunities to expand business relations.
Requirements
The ideal candidate has experience in account management or customer service, preferably in a B2B environment. You must be a native Czech speaker with good English skills and a strong interest in the fintech or finance sector.
Full job description
Your mission
Jako Account manager a support specialist budete součástí našeho specializovaného týmu a budete hrát klíčovou roli při udržování a rozvíjení vztahů s klienty. Mezi hlavní úkoly patří:
Aktivní podpora stávajících zákazníků v ČR a zpracování dotazů zákazníků.
Udržování a další rozvoj stávajících vztahů se zákazníky.
Zavádění interních opatření k neustálému zvyšování spokojenosti zákazníků.
Proaktivní rozšiřování obchodních vztahů prostřednictvím up- a cross-sellingu.
Aktivní podpora zákazníků v průběhu celého procesu onboardingu.
Podpora prodejního týmu při získávání nových klientů.
Konstruktivní spolupráce s provozním týmem a týmem compliance.
Your profile
Požadujeme:
Zkušenost v oblasti account managementu nebo zákaznického servisu (ideálně v sektoru B2B).
Český jazyk na úrovní rodilého mluvčího a dobrá znalost angličtiny.
Samostatnost, zodpovědnost a chuť učit se.
Schopnost práce na PC nutná pro obsluhu kientských požadavků.
Základní znalosti, přehled a/nebo zájem o oblast financí (platby, měny, karty)
Why amnis?
Atraktivní pracovní podmínky v mladém a dynamickém týmu.
Profesionální pracovní prostředí v mezinárodně rostoucím scale-upu s pobočkami ve Švýcarsku, Lichtenštejnsku, České republice, Nizozemsku a Rakousku.
40hodinový pracovní týden a 5 týdnů volna ročně.
Moderní pracoviště s možností home office (až 40 %).
Možnosti rozvoje v rámci společnosti.
Komplexní zaškolení umožňující optimální start.
Rozpočet na vzdělávání
About us
Amnis is a Fintech company with the mission to reshape international transactions for SMEs. Founded in Zurich in 2014, amnis simplifies international business for small and medium-sized companies across Switzerland and Europe.
Amnis follows Revolut as the second European company in the Mastercard Start Path program. Our online platform enables SMEs to easily, quickly, and cost-efficiently manage international payments, foreign currencies and corporate card payments with integrated expense management and much more. Today, more than 5'000 SMEs across Switzerland and Europe rely on amnis.
After entering several new markets, we are strengthening our teams and are looking for motivated, customer-oriented people who want to become part of a fast-growing European Fintech in its scale-up phase.
Your powertool to cut international transaction costs, facilitate team spending, and accelerate day-to-day accounting.
Industry
Financial Services
Company size
11-50 employees
Founded
2014
Headquarters
Vaduz
LinkedIn followers
4,042
Total funding
$23M
Global financial services should be accessible for SMEs.
That is why amnis was built.
Over 5,000 businesses trust amnis to streamline their international financial operations.
With amnis, you benefit from:
✔ Borderless business opportunities: Get a CH-IBAN in your company’s name for seamless local collections.
✔ No hidden fees: Manage expenses with multi-currency debit cards at 0% fees.
✔ Cost-effective transfers: Enjoy free local payments across the UK, US, CH & EU.
✔ 24/7 currency exchange: Buy and sell foreign currencies anytime at competitive, transparent rates via self-service.
✔ Earn on your balance: Receive interest on EUR, USD, GBP, and CZK accounts.
Link to imprint: https://amnistreasury.com/terms-and-policies/
Link to data protection policy: https://amnistreasury.com/data-protection/
Offices: Gewerbeweg 15, Vaduz, 9490 , LI · Baslerstrasse 60, Zürich, ZH 8048, CH · Schottenring 16, Vienna, 1010, AT · Na strži 2102/61a, Krč, Praha 4, 140 00, CZ · Via Filippo Sassetti, 32, Milan, Lombardy 20124, IT
How many Finance & Accounting jobs are open in Prague, Czechia right now?
There are currently 352 open finance & accounting positions in Prague, Czechia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Prague, Czechia?
Companies currently hiring include Deutsche Börse, PwC, Barclays Corporate Banking, PwC Central and Eastern Europe, Versant, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Prague, Czechia?
Yes — 228 of the 352 open finance & accounting positions offer remote or hybrid work (10 remote, 218 hybrid).
How do I apply for Finance & Accounting jobs in Prague, Czechia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.