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Full-time
professional certificate
Car Allowance, 25 Days Holiday, Birthday Off, Enhanced Maternity, Paternity And Adoption Pay, Paid Jury Duty, Funeral Leave
Posted 29d ago
~38 hrs/week
Responsibilities
Deliver on-site technical support to clients, including fault finding on networks, servers, and end-point systems. Collaborate with the internal IT team to schedule and deliver projects such as device rollouts.
Requirements
Requires solid experience in 1st and 2nd line IT support, ideally within an MSP environment, and a strong customer-first mentality. Proven experience in at least two areas such as Virtualization, Azure, or Networking is required.
Full job description
Job Title: IT Engineer
Location: Leeds, LS11 9XE
Salary: £29,000 plus £4,000 car allowance
Job Type: Full Time, Permanent
Are you self-motivated with a flair for customers service?
Passionate about the IT Industry?
Looking for an employer who put’s people first?
If yes, then let’s get to the important stuff!
The Role
This is a great opportunity for an ambitious IT Engineer to deliver on-site support to our client based in Leeds. The successful candidate will be an ambassador for TIEVA, who will act in a professional manner, deliver exemplary customer service to our clients end users and have a ‘can do’ attitude. There is a requirement to work closely with the internal IT team to assist with scheduling and delivering projects of varying scales, e.g. laptop/mobile device rollouts. On occasions there will be holiday cover required for the internal IT team. The client does have a production facility, on rare occasions support will be required in the facility which will require you to follow the client Health & Safety measures and wear PPE. This is a rolling schedule of 3 weeks on-site with the client and 1 week at TIEVA Head Office (LS28 5QS). While on site at the client location you will have full access to the TIEVA technical team comprising of 35+ engineers, they will provide you with the support to enable escalations and quick resolutions.
Analytical fault finding on networks and systems including Servers, Switches, Firewalls & Routers
Deployment, maintenance and repair of end-point systems
Password resets, profile repairs/configurations, new starters, mail release/block
Communication of information to technical and non-technical users
The Candidate
Pivotal to the role is your ability to effectively communicate with the client and forge strong relationships.
A "customer first" mentality
Solid experience in 1st and 2nd line IT support.
Technical experience or qualifications in Microsoft and related products desirable
Experience of service desk environments, ideally in an MSP environment.
Excellent customer service skills.
Experience with Datacentre Technologies and Cloud Services
The ability to keep documentation updated and add to where required.
Server, storage and end-point technology exposure.
A desire to learn and expand knowledge to grow within a competitive team.
Your Skills:
We need you to have proven experience in at least two of these varied areas:
VM Ware
Xen Server
HyperV
Citrix
Azure
Firewalls
Networking, VLAN’s, Wireless
Ability to support and have knowledge with:
Active Directory
Group Policy
Microsoft Office Products
Microsoft Exchange
Microsoft Workstation Operating Systems
Windows Server Operating Systems
Anti-Virus Products
Networking (Switching, Wireless, LAN & WAN)
Print
Storage Technologies
Security
What you’ll get in return
As an Investors In People Platinum organisation, we pride ourselves on providing the highest quality experience for our people.
What you’ll get in return:
Time off
25 days holiday, increasing with service, plus the usual 8 UK bank holidays
Birthday off
Enhanced Company Maternity, Paternity and Adoption Pay
Paid jury duty
Funeral leave
Discretionary compassionate leave
Volunteering days off
Life Event Leave
Financial
Pension
Group Life Insurance
Non-Sales profit share scheme
Holiday buying scheme (salary sacrifice)
Electric car scheme(salary sacrifice)
Cycle to work scheme (salary sacrifice)
Will-writing service contribution
IT equipment purchase loan scheme
£1,000 refer a friend bonus
Long service awards (financial and time rewards)
BHN retail discount scheme
Access to pension advisors/pension surgery
Navan app travel/accommodation points for personal use
Financial planning tools
Health and Wellbeing
Private Healthcare
Digital GP
24/7 Professional Counselling (EAP)
Free eye tests
Free flu vaccinations
Wellbeing apps
Gym time – extra half an hour at lunch
Gym or wellbeing app contribution
My Wellbeing Discounts (gym etc.)
Free in-office fruit basket
Free onsite yoga (North office)
Learning and development
Professional development plans
121’s
Accreditations
Training provided relevant to the role
Culture and Perks
Staff parties
Incentive trips
Employee awards and prizes
Flexible working arrangements
Free apparel
Investors In People Platinum status
Why choose TIEVA?
We’re not your average technology company, we reward innovation and outside the box thinking. A career at TIEVA means giving you the opportunity to shape your future. We will provide you with all the tools you need to succeed, this isn’t just the basics, we are talking about the latest automation technology, weekly campaigns, holidays, prizes, and team incentives.
Further, faster- We know it’s important for you to keep moving forward, that’s why you’ll have the very best training opportunities. We invest heavily in our teams, culture, environment, and values which is reflected in us holding an Investors in People Platinum Standard accreditation and by us continuing to develop talent from within.
More than technology–TIEVA is a leading IT solutions and services provider operating within all industries. We have experienced phenomenal growth by adopting a people-first approach and providing exemplary service to our customers.
Real world, real career- Our team’s key focus is to deliver world class services & the best in technologies. You will work with the team to innovate, yet always be looking to improve and deliver a portfolio of new products and services, to our customers.
If you would be interested in joining a rapidly expanding, highly reputable business with an inclusive, driven and highly committed team please apply ASAP!
Our promise to you….
If you have a disability or neurodiversity, we can provide support and adjustments that you may need throughout our recruitment process. Any information you share on your application will be treated in confidence.
TIEVA is an inclusive company where you can enjoy the career you want, without changing who you are. We welcome all and are passionate about promoting greater diversity in the tech sector. We welcome applications
Related keywords
IT Field EngineerMSPVMWareXen ServerHyper-VCitrixAzureFirewallsVLANsWirelessActive DirectoryGroup PolicyMicrosoft OfficeMicrosoft ExchangeWindows ServerAnti-Virus
Trusted IT Solutions for Your Digital Transformation.
TIEVA exists to simplify IT. Every day, we work to solve our customers’ toughest challenges through innovative and transformational technology services that deliver impactful, measurable, and sustainable business change.
By combining unrivaled technical expertise with state-of-the-art technology and world-class service, we deliver end-to-end IT solutions that are aligned to strategic outcomes for our customers and deliver maximum value from their investment.
Offices: The Mill II, Holly Park Mills, Leeds, West Yorkshire LS28 5QS, GB · 7 The Pavilions, Ruscombe Business Park, Reading, Berkshire RG10 9NN, GB
How many Engineering jobs are open in Leeds, United Kingdom right now?
There are currently 377 open engineering positions in Leeds, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Leeds, United Kingdom?
Companies currently hiring include AECOM, Turner & Townsend, WSP, Netcompany, Soil Engineering Geoservices Limited, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Leeds, United Kingdom?
Yes — 243 of the 377 open engineering positions offer remote or hybrid work (14 remote, 229 hybrid).
How do I apply for Engineering jobs in Leeds, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.