Mexico City, Mexico · On-site
Overview We Are PepsiCo Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to ma…
Skills: Site Reliability Engineering, Cloud Architecture, Python, SQL, NoSQL
Mexico City, Mexico · On-site
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Mexico City, Mexico · On-site
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Mexico City, Mexico · Hybrid
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Mexico City, Mexico · Hybrid
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Mexico City, Mexico · Hybrid
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Mexico City, Mexico · Hybrid
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Mexico City, Mexico · Hybrid
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Mexico City, Mexico · Hybrid
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Mexico City, Mexico · Hybrid
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Mexico City, Mexico · On-site
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Mexico City, Mexico · Hybrid
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
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Mexico City, Mexico · Hybrid
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
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Mexico City, Mexico · On-site
ID de la solicitud: 269214 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. Propósito Lidera y supervisa al área SR Manager CODI-DIMO…
Skills: Payment systems, Digital transformation, Team leadership, Strategic planning, Vendor management
Mexico City, Mexico · On-site
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Mexico City, Mexico · On-site
ID de la solicitud: 269215 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. Propósito Lidera y supervisa al área Manager SPID Payment…
Skills: Payments systems, Digital transformation, Strategic leadership, Team management, Vendor management
Mexico City, Mexico · Hybrid
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Mexico City, Mexico · Hybrid
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The SRE Lead will drive shift-left activities and quality assurance principles to ensure the resilience and performance of PepsiCo's global digital application portfolio. They will lead incident prevention strategies, diagnose anomalies, and orchestrate automation solutions across cloud-based ecosystems.
Candidates must have 8+ years of experience in SRE and IT operations, with a strong background in cloud architecture and full-stack development. A bachelor's degree in Computer Science or a related field is required, along with expertise in SRE tooling, observability, and modern programming languages.
We Are PepsiCo
Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.
Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.
Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.
A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.
Know more: PepsiCoJobs
Join PepsiCo, dare for better.
The Opportunity
We are looking for a self-driven, software engineering mindset SRE engineer to:
• Drive new shift left activities critical to apply Site Reliability Engineering (SRE) and quality assurance principles within the application design / Project roadmap that enablees resilient outcomes.
• Apply pre-emptive approach into production minimizing business impact, via SRE-driven orchestration of connecting all components of the ecosystem diagnosing anomalies prior to user & remediating through automation.
This is a critical enabler achieving a high resiliency during operations and also continuously improving through design during the software development lifecycle. The Lead SRE design & support engineer is integral part of the global team with its main purpose to provide a delightful customer experience for the user of the global consumer, commercial, supply chain and enablement functions in the PepsiCo digital products application portfolio of 260+ applications, enabling a full SRE Practice incident prevention / proactive resolution model. The scope of this role is focussed on the cloud architecture application full stack devlopment, B2B pepsiconnect and Direct to Customer and other S&T roadmap applications. Ensures that PepsiCo DPA applications service performance, reliability and availability expected by our customers and internal groups. It requires a blend of technical expertise on SRE tools, modern applications cloud architecture i.e. full stack, IT operations experience, and analytics & influence skills.
Your Impact
• Ensure ecosystem availability and performance in production environments, Pro-actively preventing P1, P2, potential P3s.
• Engage & influence product and engineering teams during the design and development phases to embed reliability and operability into new services defining & enforce events, logging, monitoring, and observability standards across applications.
• Accountable to institute non-functional requirements (NFRs) are embedded early including SLA/SLO/SLI and error budgets into the product’s offerings as part of the engineering solution.
• Leads the team diagnosing any anomalies prior to any user and driving the necessary remediations across the teams involved in end-to-end ecosystem availability, performance and consumption of the cloud architected application ecosystem leveraging SRE Orchestration solutions
• Collaborates with Engineering & support teams, including participation in escalations, and blameless postmortems.
• Work closely with customer-facing support teams to empower them with SRE insights and tooling.
• Observe, diagnose & improve the end-2-end ecosystem performance of the Modern architected application portfolio i.e. technical “understanding of interactions" of a full stack application alongside with peer SRE team member.
• Continuously optimize the L2/support operations work via SRE workflow automation
• Shape the SRE orchestration platform design with inputs from Production Operations, Business usage & Product and engineering teams. • Actively engage and drive AI Ops adoption across teams.
Who Are We Looking For?
• 8+ years of work experience evolving to a SRE engineer with 3-5 years of experience in continuously improving and transforming IT operations ways of working.
• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Proven experience as an SRE in designing the events diagnostics, performance measures and alert solutions to meet the SLA/SLO/SLIs.
• The ideal Engineer will be highly quantitative, have great judgment, able to connect dots across ecosytems, and efficiently work cross-functionally across teams to ensure SRE orchestrating solutions are meeting customer/end-user expectations.
• The candidate will take a pragmatic approach resolving incidents, including the ability to systemically triangulate root causes and work effectively with external and internal teams to meet objectives.
• A strong expertise of SRE (Software Reliability Engineering) and IT Service Management (ITSM) processes with a track record for improving service offerings – pro-actively resolving incidents, providing a seamless customer/end-user experience and proactively identifying and mitigating areas of risk.
• Hands on experience in Python, SQL /No-SQl( MySQL, Mongo DB, Cassandra, Postgress), AppDynamics, ELK Stack Grafana, Splunk, Dynatrace, Kafka and any SRE Ops toolsets.
• A firm understanding of cloud archticture for distributed environments.
• Front-end technologies: HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js.
• Back-end technologies: Server-side languages (Java, Spring Boot, and related technologies that build the server-side logic, APIs, and database interaction with MySQL, MongoDB, Cassandra, Couchbase)
• Infrastructure: Azure/AWS cloud platforms and/or Client / server environments.
• Prior experience involving in shaping transformation developing SRE solutions would be a plus.
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
Opportunities to learn and develop every day through a wide range of programs.
Internal digital platforms that promote self-learning.
Development programs according to Leadership skills.
Specialized training according to the role.
Learning experiences with internal and external providers.
We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
Financial wellness programs that will help you reach your goals in all stages of life.
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to team members on the front lines, we’re excited about the future. We take chances. Together, we dare to make the world a better place. Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better.
Offices: 700 Anderson Hill Road, Purchase, New York 10577, US · 63 Kew Road, Richmond, Surrey TW9 2QL, GB · PepsiCo International - UK & Ireland, 1600 Arlington Business Park, Theale, Berkshire RG7 4SA, GB · WTC ALMEDA PARK - Pl. de la Pau s/n, Edificio 7, Planta Baja, Cornella de Llobregat, Barcelona, Cataluña 08940, ES · 1480 Chattahoochee Ave NW, Atlanta, GA 30318, US
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