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Customer Service & Support Jobs in Santos, Brazil (Now Hiring) — 6 open

A.P. Moller - Maersk logoA.P. Moller - Maersk

LCL Customer Service Analyst

Santos, São Paulo, Brazil · On-site

Mid level

Temos uma visão além do oceano: integrando a logística de contêineres, conectando e simplificando a cadeia de suprimentos de nossos clientes. Contamos com a nossa gente para que isso aconteça! Junte-se a nós enquanto emb…

Skills: Customer Experience Management, Logistics Coordination, Import and Export Processes, SAP, LCL Shipping

A.P. Moller - Maersk logoA.P. Moller - Maersk

Estagiário de Melhoria Contínua - Santos

Santos, São Paulo, Brazil · On-site

Entry level

Temos uma visão maior que o oceano: integrar a logística de contêineres, conectando e simplificando a cadeia de suprimentos de nossos clientes. E nós contamos com as nossas pessoas para que isso aconteça! O que oferecemo…

Skills: Continuous Improvement, KPI Management, Data Analysis, Excel, VBA

Accor logoAccor

Anfitriã(o) de A&B

Santos, São Paulo, Brazil · On-site

Entry level$4.3B raised

Descrição da empresa Com mais de 1.000 hotéis em 59 países, ibis é a rede líder no mercado da América Latina e Europa e referência global na hotelaria econômica. Os hotéis da marca oferecem um serviço de qualidade a um p…

Skills: Customer Service, Sales, Inventory Control, Cleaning and Maintenance, Microsoft Word

AutoZone logoAutoZone

SUPERVISOR DE LOJA

Santos, São Paulo, Brazil · On-site

Mid level

Prestar atendimento a clientes, fornecendo conselho confiável e excelente serviço aos clientes das lojas. demonstrando amplo conhecimento dos produtos, e experiência com reparação automotiva e testes, prestando assessori…

Skills: Customer Service, Automotive Repair, Technical Advisory, Sales, Inventory Control

MSC Mediterranean Shipping Company logoMSC Mediterranean Shipping Company

ASSISTENTE ADMINISTRATIVO

Santos, São Paulo, Brazil · On-site

Mid level

ASSISTENTE ADMINISTRATIVO (RECEPÇÃO) We are searching for an experienced ASSISTENTE ADMINISTRATIVO (RECEPÇÃO) at our SANTOS facility. Primary Duties and Responsibilities: Recepcionar os visitantes;Atender as ligações rec…

Skills: Reception, Office Management, Financial Reporting, Payment Processing, Document Organization

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Especialista em Alimentos e Bebidas - Garçon(ete)

Santos, São Paulo, Brazil · On-site

Entry level

POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …

Skills: Guest Service, Table Setting, Communication, Cleaning, Menu Management

A.P. Moller - Maersk logo

LCL Customer Service Analyst

A.P. Moller - Maersk

Santos, São Paulo, Brazil • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 2d ago
  • ~40 hrs/week
  • Portuguese

Responsibilities

Ensure excellence in customer service by managing shipment status notifications and handling mandatory shipping documentation. Collaborate with account managers and global service centers to optimize the customer experience and identify continuous improvement opportunities.

Requirements

Requires a bachelor's degree in Foreign Trade, Logistics, or related fields and advanced English proficiency. Experience in LCL/Buyers Consol coordination and operational knowledge of import/export processes is desired, with SAP knowledge as a plus.

Full job description

Temos uma visão além do oceano: integrando a logística de contêineres, conectando e simplificando a cadeia de suprimentos de nossos clientes. Contamos com a nossa gente para que isso aconteça!

Junte-se a nós enquanto embarcamos em uma transformação digital que revolucionará o negócio de logística: você desempenhará um papel vital em nosso sucesso, gerenciando a experiência do cliente e construindo uma trajetória de sucesso em sua carreira.

Principais responsabilidades:

  • Garantir excelência no atendimento ao cliente;

  • Assegurar a entrega de documentos dentro dos prazos acordados;

  • Realizar notificações proativas sobre o status dos embarques;

  • Gerenciar exceções e sinistros de forma eficiente, com foco no cliente;

  • Gerenciar e acompanhar parceiros logísticos;

  • Garantir visibilidade das etapas do transporte;

  • Manusear documentação obrigatória (Bill of Lading, Fatura Comercial, Packing List, Certificado de Origem);

  • Identificar oportunidades de melhoria contínua;

  • Atuar em parceria com o Account Manager para fortalecer o relacionamento com o cliente;

  • Colaborar com equipes locais e o Global Service Center.

Nós estamos procurando por:

Diferenciais / Experiência desejada:

  • Experiência na coordenação de embarques LCL e Buyers Consol;

  • Vivência em atendimento ao cliente no setor logístico, tanto nacional quanto internacional;

  • Conhecimento operacional em processos de exportação e importação;

  • Experiência com SAP será considerado um diferencial;

  • Ensino superior concluído em Comércio Exterior, Logística ou áreas correlatas;

  • Inglês avançado.

#LI-EM1

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected].

Related keywords

LogisticsContainer LogisticsSupply ChainBill of LadingCommercial InvoicePacking ListCertificate of OriginSAPLCLBuyers ConsolImportExportCustomer ExperienceForeign TradeShipping Services

About A.P. Moller - Maersk

LinkedInVisit site
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Copenhagen
LinkedIn followers
2,473,509

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.

Offices: Esplanaden 50, Copenhagen, 1098, DK · Esplanaden 50, Kobenhavn K, Capital Region 1263, DK

Container ShippingContainer TerminalsRetailManufacturingOffshoreshippingportslogisticswarehousing distribution
View all jobs at A.P. Moller - Maersk

Frequently asked questions

How many Customer Service & Support jobs are open in Santos, Brazil right now?

There are currently 6 open customer service & support positions in Santos, Brazil listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Santos, Brazil?

Companies currently hiring include A.P. Moller - Maersk, Accor, AutoZone, Marriott International Hotels, Inc., MSC Mediterranean Shipping Company, among others. Browse the listings above to see every active employer.

How do I apply for Customer Service & Support jobs in Santos, Brazil?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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