Customer Service & Support Jobs in Osborne Park, Australia (Now Hiring) — 9 open

About the Role 

BYD Osborne Park is seeking an enthusiastic, customer-focused Vehicle Sales Consultant to join our high-performing sales team. This full-time, guest-facing role is perfect for someone passionate about the automotive industry, enjoys building relationships, and thrives on guiding customers through the exciting journey of purchasing their next vehicle. 

As a Vehicle Sales Consultant, you will shape the customer experience from first enquiry through to delivery by understanding guest needs, presenting suitable options, and providing clear, professional advice. This role suits someone personable, solutions-focused, and confident in building strong relationships. 

What you will be doing: 

• Engage with customers to understand their vehicle needs and preferences 

• Present and demonstrate vehicles, including features and technology 

• Manage the full sales process from initial enquiry through to delivery 

• Provide guidance on finance packages, warranties, and add-on options 

• Maintain accurate records and follow up with prospective customers 

• Work closely with the dealership team to achieve sales targets and KPIs 

What’s in it for you: 

• Uncapped earning potential with a commission-based structure 

• Supportive team environment with ongoing sales training 

• Represent a high-performing, well-respected dealership 

• Team member discounts across automotive products and services 

• Stable, full-time employment with opportunities for progression 

• Be part of a large, multi-national automotive group with dealerships and brands across Australia, New Zealand and beyond, giving you real opportunities to move, grow or change brands over time 

• Access ongoing training through our Learning Together program, including technical courses, personal development and career support throughout your employment 

• Use the Telus Health MyCoach Employee Assistance Program for confidential support across mental health, physical health and nutrition, financial advice, family and relationship support, and stress management 

• Take advantage of a wide range of employee benefits including discounts on vehicle purchases, parts and servicing, private health insurance, Crown Perth accommodation, plus additional paid parental leave for eligible team members 

Skills & Experience 

• Open to entry-level applicants with strong customer service skills and a willingness to learn, full training provided 

• Background in sales, finance, or lending would be beneficial but is not required 

• Strong communication and customer service skills, with the ability to educate and guide customers through their purchase 

• Confidence presenting vehicle features, technology, and finance options 

• Ability to work in a fast-paced, target-driven environment while maintaining attention to detail 

• Self-motivated, professional, and solutions-focused 

• Current driver’s licence and Australian working rights 

Eagers Automotive is Australia’s largest automotive retailer, with over 9,000 team members across 300 dealerships across Australia, New Zealand and Canada. Representing 33 car brands and 11 truck and bus brands, we are driven by a commitment to outstanding guest experiences. 

Click Apply to submit your application today. 

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!