Line of Service Advisory Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate Job Description & Summary Trasforma le tue aspirazioni professionali in una storia di successo, entra in PwC c…
Descrizione dell'azienda Sin dalla sua creazione a Parigi nel 1998, Maje ha saputo costruire il proprio stile e tracciare una linea sottile tra modernità e stravaganza, concentrandosi su pezzi chiave e dettagli nitidi. L…
Location: in our offices in Milan, Italy, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home). About the role: The Field Inventory & Capital Equipment Representative provides operatio…
Skills: Inventory Management, Warehouse Operations, Order Management, SAP, Salesforce
GOLDEN GOOSE S.P.A.
Sneaker Maker - Milan
Milan, Lombardy, Italy · On-site
$26k–$33k/yr
Entry level
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent t…
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent t…
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent t…
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent t…
Il Santagostino è alla ricerca di una persona da inserire con contratto a tempo determinato nel ruolo di medical service center operator all’interno del proprio Service Center e con le seguenti attività: Gestire prenotaz…
Skills: Empathy, Patience, Precision, Communication Skills, Problem Solving
We Tech S.r.l. Service Managed Provider ricerca, per inserimento nel proprio organico, un tecnico help desk con competenze e passione nel campo dell’Information Technology per svolgere attività di assistenza verso gli ut…
Skills: Microsoft Windows, Apple MacOS, Apple iOS, Microsoft Office, Office 365
We Tech S.r.l. Service Managed Provider ricerca, per inserimento nel proprio organico, un tecnico help desk con competenze e passione nel campo dell’Information Technology per svolgere attività di assistenza verso gli ut…
Skills: Microsoft Windows, Apple MacOS, Apple iOS, Microsoft Office, Office 365
Job Description Ti piacerebbe entrare a far parte del team di vendita di Intrend Milano? Hai entusiasmo, orientamento al cliente, dinamicità e voglia raggiungere gli obiettivi? Ti relazioni in modo empatico e coinvolgent…
Skills: Customer Orientation, English Language, Retail Sales, Styling, Digital Proficiency
The Role: Leading small group adventures around the globe mainly for Korean travelers. The Commitment: Per-trip. Perfect for your vacation days or freelance life. Location: Anywhere but an office. The World! 🌍 Our Visio…
Skills: Korean Fluency, English Fluency, Leadership, Social Intelligence, Crisis Management
Direttore/trice di ristorante Wiener Haus - Opportunità a Milano Bicocca
Milan, Lombardy, Italy · On-site
Mid level
Sede: Wiener Haus Milano Bicocca Tipologia contrattuale: Contratto a tempo determinato / indeterminato Tipologia oraria: Full-time Inquadramento: 2° - 1° livello CCNL Pubblici Esercizi, Ristorazione Collettiva e Commerci…
Skills: Restaurant Management, Sales Techniques, Customer Relationship Management, Team Coordination, Problem Solving
Responsabile di sala Old Wild West - Opportunità a Milano Bicocca
Milan, Lombardy, Italy · On-site
Mid level
Sede: Old Wild West Milano Bicocca Inquadramento: 4° - 3° livello CCNL Pubblici Esercizi, Ristorazione Collettiva e Commerciale e Turismo sulla base del ruolo, dell’inquadramento e dell’esperienza rilevante, secondo crit…
Skills: Team Coordination, Customer Service, Operational Management, Communication Skills, Staff Supervision
Responsabile di sala Old Wild West - Opportunità a Milano Merlata
Milan, Lombardy, Italy · On-site
Mid level
Sede: Old Wild West Milano Merlata Inquadramento: 4° - 3° livello CCNL Pubblici Esercizi, Ristorazione Collettiva e Commerciale e Turismo sulla base del ruolo, dell’inquadramento e dell’esperienza rilevante, secondo crit…
Skills: Team Coordination, Customer Service, Operational Management, Communication Skills, Staff Supervision
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-…
Skills: Insurance Verification, Patient Registration, Medical Terminology, Customer Service, Data Collection
Company:Marsh Risk Description: Client Management – Multinational Incoming New job opportunity to join the Client Management structure of Marsh Risk Italy Multinational Incoming Team in Milan! What can you expect? You wi…
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
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$36k–$50k/yr
Full-time
Meal vouchers of 8 euros, Supplementary health insurance extendable to family members, Dedicated welfare plan, Wellbeing programs and initiatives, Corporate agreements
Posted 43d ago
~40 hrs/week
Italian
Responsibilities
The role involves analyzing customer behavior across physical and digital channels to derive business insights and optimize marketing campaigns. Responsibilities include implementing Customer Data Platforms, creating 360-degree customer profiles, and managing project streams and junior resources.
Requirements
Candidates must have over 3 years of experience in analytics, specifically focusing on customer data, campaigns, or e-commerce. Proficiency in SQL, R or Python, Excel, and data visualization tools is required, along with strong communication skills.
Full job description
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Customer
Management Level
Senior Associate
Job Description & Summary
Trasforma le tue aspirazioni professionali in una storia di successo, entra in PwC come:
Senior Customer Data Analyst
Your Perspectives
Ti unirai al gruppo Customer di PwC su sfidanti progetti di Customer Analytics e Data Intelligence in ambito Consumer Markets, Financial Services, Energy&Utilities e Telco&Media, per supportare le organizzazioni nel definire strategicamente come utilizzare i dati, quali soluzioni tecnologiche adottare, come valorizzare e arricchire il patrimonio informativo a disposizione, per affrontare le sfide emergenti con un approccio data-driven.
Sarai coinvolto con crescenti responsabilità nelle seguenti attività:
● Raccolta e analisi dei dati a supporto dell’elaborazione di soluzioni data-driven per i clienti;
● Analisi dati sul comportamento dei Clienti su canale fisico e digitale, al fine di derivare insight di business;
● Analisi per valutare l’efficacia delle campagne di marketing e le performance delle soluzioni digitali (e-commerce, app, sito), per definire azioni di ottimizzazione;
● Definizione di una strategia per costruire un profilo del Cliente a 360° unendo mondo fisico e digitale;
● Implementazione di soluzioni di Marketing Intelligence e Customer Data Platform;
● Reporting su strumenti di Data Visualization;
● Definizione della strategia di progetto con i colleghi e il cliente;
● Raccolta, disegno e formalizzazione dei requisiti progettuali a diretto contatto con il cliente.
● Gestione di stream progettuali e di risorse più junior;
● Formalizzazione di offerte e value proposition.
Your unique strengths
● Hai maturato un’esperienza di più di 3 anni in ambito Analytics;
● Hai seguito progetti legati al mondo dell’analisi dati cliente/campagne/eCommerce;
● Hai padronanza di SQL e strumenti di Data Visualization;
● Hai padronanza di linguaggi come R o Python;
● Hai padronanza di Excel;
● Hai una mentalità analitica e sai portare avanti in autonomia analisi sui dati;
● Hai ottime capacità di comunicazione e relazione;
● Sei flessibile e hai forte motivazione a operare nel settore della consulenza;
● Sei in grado di trovare soluzioni funzionali, creative ed innovative a progetti complessi;
● Sai lavorare per obiettivi e metterti in gioco con passione e senza limiti;
● Sai lavorare in team e creare un ambiente di lavoro stimolante e positivo.
Per questa opportunità è previsto un inserimento con contratto al 1° livello CCNL Commercio con una retribuzione indicativa tra 36.000€-50.000€, la cui determinazione finale sarà definita anche in base alla valutazione delle tue competenze ed esperienze pregresse. In aggiunta, è prevista una componente variabile legata alla performance fino a un massimo del 10% della retribuzione.
Entrare in PwC significa anche poter contare su un ecosistema di iniziative e benefit pensati per supportare benessere, crescita e work-life integration, tra cui:
Buoni pasto del valore di 8€
Assicurazione sanitaria integrativa, estendibile ai familiari
Piano welfare dedicato
Programmi e iniziative di wellbeing
Convenzioni
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Model Development, Business Transformation, Channel Partner Management, Communication, Creativity, Customer Analysis, Customer Engagement, Customer Experience (CX) Strategy, Customer Insight, Customer Relationship Management, Customer Retention, Customer Service, Customer Strategy, Customer Success, Customer Transformation, E-Commerce, Embracing Change, Emotional Regulation {+ 17 more}
Desired Languages (If blank, desired languages not specified)
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
Offices: 1 Embankment Place · 300 Madison Ave, New York, NY 10017, US · 1730 Pennsylvania Ave NW, Washington, DC 20006, US · 8 Cross St, Singapore, Singapore 048424, SG · Paseo de la Castellana, 259B, Madrid, Community of Madrid 28046, ES
How many Customer Service & Support jobs are open in Milan, Italy right now?
There are currently 790 open customer service & support positions in Milan, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Milan, Italy?
Companies currently hiring include Marriott International Hotels, Inc., Meliá Hotels International, Max Mara Fashion Group, Buccellati, Radius, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Milan, Italy?
Yes — 165 of the 790 open customer service & support positions offer remote or hybrid work (23 remote, 142 hybrid).
How do I apply for Customer Service & Support jobs in Milan, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.