Doha, Qatar · On-site
Job Location: Al Najada Doha Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a v…
Skills: Communication, Interpersonal Skills, Organizational Abilities, Coordination, Customer Service
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Guest Satisfaction, Team Leadership, Food & Beverage Standards, Problem Solving, English Communication
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Leadership, Guest Service, Interpersonal Communication, Problem Solving, Organization
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Guest Service, Food & Beverage Operations, Communication Skills, Teamwork, Menu Knowledge
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Team Management, Guest Service, Luggage Handling, Transportation Coordination, Leadership
Doha, Qatar · On-site
Job Location: Al Najada Doha Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a v…
Skills: Customer Service, Front Office Operations, Communication Skills, English Fluency, Microsoft Office
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Guest Service, Food & Beverage Operations, Communication Skills, Teamwork, Menu Knowledge
Doha, Qatar · On-site
Job Location: Al Najada Doha Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a v…
Skills: Guest Relations, Front Office Operations, Customer Service, Communication Skills, Front Office Systems
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Beverage Development, Mixology, Guest Service, Bar Setup, Order Processing
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Guest Relations, Front Office Operations, Communication Skills, Front Office Systems, English Proficiency
Doha, Qatar · On-site
Job Location: Al Najada Doha Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a v…
Skills: Guest Service, Communication Skills, Hospitality Management, Lobby Traffic Control, English Proficiency
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Guest Service, Food & Beverage Operations, Leadership, Teamwork, Attention To Detail
Doha, Qatar · On-site
Job Location: Al Najada Doha Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a v…
Skills: Guest Service, Communication Skills, Hospitality Management, Lobby Traffic Control, English Proficiency
Doha, Qatar · On-site
Job Location: Al Najada Doha Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a v…
Skills: Customer Service, Front Office Operations, Communication Skills, English Fluency, Arabic Fluency
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Beverage Development, Customer Service, Bar Setup, Order Processing, Hospitality Standards
Doha, Qatar · On-site
Job Location: Al Najada Doha Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a v…
Skills: Supervisory Skills, Team Management, Quality Inspection, Organizational Skills, Presentation Skills
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Customer Service, English Communication, Guest Relations, Safety Instruction, Hospitality Management
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Food & Beverage Operations, Guest Service, Communication Skills, Teamwork, Menu Knowledge
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Arabic Speaking, English Communication, Guest Satisfaction, Team Leadership, Food & Beverage Standards
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal…
Skills: Customer Service, Front Office Operations, Communication Skills, English Fluency, Arabic Fluency
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The Airport Representative welcomes guests at the airport and manages their transfer experience to and from the property. They coordinate with the front office and transportation teams to ensure timely pick-ups and professional guest service.
Candidates should have a high school diploma, preferably a degree in Hospitality Management, and 1-2 years of experience in hospitality or tourism. Fluency in English and the ability to work flexible hours, including weekends and holidays, are required.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Job Description
The Airport Representative is responsible for welcoming guests at the airport, assisting them with arrivals and departures, coordinating transportation, and ensuring a smooth transfer experience between the airport and the property (hotel/resort/agency). The role serves as the first point of contact for guests and plays a key part in delivering excellent customer service.
Meet and greet guests at the airport upon arrival and assist with luggage and transportation arrangements.
Coordinate with the hotel’s front office or transportation team regarding guest arrival and departure times.
Ensure accurate and timely guest pick-up and drop-off services.
Maintain up-to-date flight information and communicate any changes or delays to the concerned departments.
Assist guests with check-in/check-out procedures when required.
Handle guest inquiries, provide information about the property and local area, and ensure a warm welcome experience.
Coordinate with drivers, travel agents, and other service providers for smooth airport transfers.
Maintain accurate records of guest arrivals, departures, and transportation requests.
Handle any guest complaints or issues professionally and report them promptly to management.
Represent the company/hotel brand positively at all times.
Qualifications
Education: High School Diploma or equivalent; a degree in Hospitality Management is preferred.
Experience: 1–2 years of experience in a similar role (hospitality, tourism, or airline industry).
Excellent communication and interpersonal skills.
Strong organizational and coordination abilities.
Customer-service-oriented and professional appearance.
Fluency in English (additional languages are an asset).
Ability to work flexible hours, including weekends and holidays.
Knowledge of airport protocols and local transportation services.
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Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys. #MinorHotels
Offices: 88 The PARQ Building, 12th Fl. Ratchadaphisek Road, Bangkok, Klongtoey 10110, TH
There are currently 502 open customer service & support positions in Doha, Qatar listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Hilton, Minor Hotels, Accor, Qatar Airways, among others. Browse the listings above to see every active employer.
Yes — 4 of the 502 open customer service & support positions offer remote or hybrid work (0 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
