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Full-time
bachelor degree
25 days paid leave per annum, Private Health Insurance, Paid Lunch, My Learning Platform, Monthly bonus, Fit Pass
Posted 19d ago
~40 hrs/week
Responsibilities
The role involves guiding clients through the onboarding and optimization of intellectual property management solutions. Key duties include analyzing business requirements, designing configuration scripts, and managing data migration and system integrations.
Requirements
Candidates need a bachelor's degree and 5 years of experience in software implementation or consulting. Proficiency in Excel and English is required, with a preference for those familiar with legal industry workflows and cloud-based solutions.
Full job description
We are looking for an Implementation Consultant to help clients successfully adopt and optimize Clarivate's intellectual property management solutions, including IPfolio, FoundationIP, and/or Memotech. This is an ideal opportunity for someone who enjoys working at the intersection of technology, client onboarding, data, and business processes.
This role involves contributing to configuration and integration activities as part of our consultancy services. A key aspect of the position is the ability to analyze business requirements while maintaining a strong client focus. Experience with intellectual property operations, renewals management, client onboarding, or IP administration is highly valued, but not mandatory.
About You – experience, education, skills, and accomplishments
5 years of relevant working experience in software implementation, consulting, customer onboarding, or working closely with implementation teams
Bachelor's Degree or equivalent working experience
Proficient level of Excel
Proficient level of English language
It would be great if you also had...
Familiarity with Intellectual Property or legal industry workflows
Experience working in a legal or professional services environment
Exposure to Microsoft Azure and cloud-based solutions
Experience working with Salesforce administration or a similar CRM platform
Proficiency in additional Microsoft Office tools such as Access, Visio, Teams, and SharePoint365
Previous experience working effectively in cross-functional teams and influencing stakeholders without formal authority
Experience supporting data migration, data validation, data analysis, and process improvement initiatives
What will you be doing in this role?
Support client onboarding activities, renewals-related initiatives, system integrations, and escalation requests received through multiple channels
Collaborate with the implementation team to deliver tailored technical solutions within the system, aligned with client-specific requirements
Collaborate with implementation consultants to analyze, document, and optimize business processes
Design and maintain customer-specific features and configuration scripts
Support data migration activities and integration with external systems
Liaise with the software development team to ensure alignment between client needs and product capabilities
Build strong relationships with internal and external customers, ensuring their requirements and business needs are effectively addressed
About the Team
This role reports into the Senior Manager, Service Implementation working as part of a team of 10 Implementation Consultants based across Europe supporting our IPMS products.
Benefits
Holidays: 25 days paid leave per annum
Private Health Insurance
Paid Lunch
My Learning Platform
Monthly bonus
Fit Pass
Life Insurance
Accident Insurance
Company bicycles for rent free of charge
Hours of Work
This is a permanent full-time position. The working hours for this role would be three days per week from 9:00 AM to 5:00 PM, while the remaining two days a week would follow a more flexible schedule, ideally from 12:00 PM to 8:00 PM.
This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.
#LI-Hybrid
Please note that only shortlisted candidates will be contacted.
At Clarivate, we are committed to providing equal employment opportunities for allqualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Clarivate is a leading global provider of transformative intelligence. We offer enriched data, insights & analytics, workflow solutions and expert services in the areas of Academia & Government, Intellectual Property and Life Sciences & Healthcare. For more information, please visit clarivate.com.
Offices: London, GB · Penang, MY · Belgrade, RS · Chandler, AZ, US · Noida, IN
Scientific and academic researchpatent analytics and regulatory standardspharmaceutical and biotech intelligencetrademark protectiondomain brand protectionintellectual property management.Life science researchPatent analyticsRegulatory StandardsTechnology
How many Consulting jobs are open in Belgrade, Serbia right now?
There are currently 147 open consulting positions in Belgrade, Serbia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Belgrade, Serbia?
Companies currently hiring include Mott MacDonald, PrimeVigilance, MAHLE, NCR Atleos, Syneos Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Belgrade, Serbia?
Yes — 74 of the 147 open consulting positions offer remote or hybrid work (28 remote, 46 hybrid).
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