Rockville, Maryland, United States · On-site
$19/hr–$22/hr
Job DetailsJob Location: Woodmont Country Club - Rockville, MD 20852Salary Range: $19.00 - $22.00 HourlyAbout Woodmont: Established in 1913, Woodmont Country Club is dedicated to providing exceptional service and a suppo…
Skills: Customer service, Switchboard operation, Microsoft Office Suite, Canva, Administrative support
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The Front Desk Attendant serves as the primary point of contact for members and guests, providing exceptional customer service and a welcoming atmosphere. Responsibilities include managing the switchboard, coordinating reservations, performing administrative duties, and assisting with club communications.
Candidates must be proficient in Microsoft Office Suite and Canva, with strong interpersonal skills and a professional telephone manner. The role requires a command of the English language and the ability to work a set schedule including evenings and weekends.
Job DetailsJob Location: Woodmont Country Club - Rockville, MD 20852Salary Range: $19.00 - $22.00 HourlyAbout Woodmont: Established in 1913, Woodmont Country Club is dedicated to providing exceptional service and a supportive work environment for our team members. We offer a comprehensive benefits program that fosters growth and development for every individual. Whether you're passionate about hospitality, golf, fitness, or other club services, we invite you to explore career opportunities with us. Join our team and be part of a welcoming, dynamic community where your contributions make a difference.
Position Purpose: Serve as the first point of contact for members, guests, and visitors by providing exceptional customer service and creating a welcoming atmosphere at the Club. The Front Desk Receptionist supports daily Club operations by assisting with member inquiries, coordinating reservations, managing communications, providing information on Club programs and events, and performing administrative duties to ensure efficient and professional service. This position plays a key role in enhancing the overall member and guest experience while upholding the Club's standards of hospitality and professionalism.
This position is currently structured as a part-time role. However, for the right candidate, there may be an opportunity for the position to transition to a full-time role based on business needs and performance.
Adheres to Club policy and procedures
Acts as a role model within and outside the Club
Maintains a positive and respectful attitude
Communicates regularly with supervisor about department issues
Demonstrates flexible and efficient time management and ability to prioritize workload
Consistently reports to work on time prepared to perform duties of position
Maintains confidentiality of all data
Meets department productivity standards
Tuesday - Friday from 3:00 PM - 9:00 PM
Saturday and Sunday from 8:00 AM - 3:00 PM
Greet members and guests with a pleasant smile and warm welcome.
Operate the switchboard, including managing incoming, outgoing, and operator-assisted calls; take and relay messages to staff and members as needed.
Create digital signs for meetings, events, and other Club activities.
Assist with recording member reservations for regular dining when the Host Stand is unavailable.
Coordinate with the Events Team to assist members with reservations for Club events and special functions, ensuring they receive all pertinent reservation information and updates.
Handle member inquiries, requests, and concerns at the reception desk in a professional and courteous manner.
Maintain and organize all lost and found items.
Sort and distribute incoming mail.
Perform general office duties, including word processing, copying, scanning, and operating office equipment.
Stay informed on Club events, programs, and activities by reviewing the monthly Woodmonter to effectively answer member questions.
Provide schedules and other Club information to members, guests, and staff.
Assist with special projects and additional duties assigned.
Prepare and distribute the Daily Activities Report ("Dailies") to all employees via email each day.
Woodmont Country Club is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under applicable law.
QualificationsEducation and Work Experience Qualifications
Proficiency in Microsoft Office Suite applications, including Word, Excel, Outlook, and PowerPoint.
Proficiency in Canva.
Position requires professional appearance and telephone manner, high level of interpersonal skills, tact and diplomacy.
Must have good command of the English language, oral and written.
Woodmont Country Club, a prestigious private, member-owned Club in Rockville, Maryland, just a short drive from Washington, D.C. Our beautifully tree-lined driveway leads you to an idyllic setting, perfect for members, their families, and guests year-round. Established in 1913, Woodmont Country Club offers top-tier amenities for all seasons, including exquisite dining, championship golf, premier tennis, refreshing swimming, state-of-the-art fitness, and vibrant social activities. Renowned as one of the best country clubs in the nation,
Offices: Rockville, US
Woodmont Country Club, a prestigious private, member-owned Club in Rockville, Maryland, just a short drive from Washington, D.C. Our beautifully tree-lined driveway leads you to an idyllic setting, perfect for members, their families, and guests year-round. Established in 1913, Woodmont Country Club offers top-tier amenities for all seasons, including exquisite dining, championship golf, premier tennis, refreshing swimming, state-of-the-art fitness, and vibrant social activities. Renowned as one of the best country clubs in the nation,
Offices: Rockville, US
