Greenwood, British Columbia, Canada · On-site
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Food preparation, Beverage service, Customer service, Point of sale systems, Cash handling
Etobicoke, Ontario, Canada · On-site
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Customer Service, Event Staffing, Hospitality, Communication, Teamwork
Etobicoke, Ontario, Canada · On-site
$62k–$70k/yr
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Technical support, Hardware troubleshooting, Software installation, Network configuration, Operating systems
Etobicoke, Ontario, Canada · On-site
$24/hr–$25/hr
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Facility maintenance, General labour, Landscaping, Turf maintenance, Snow removal
Etobicoke, Ontario, Canada · On-site
$21/hr–$24/hr
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Attention To Detail, Communication, Interpersonal Skills, Organizational Skills, Windows OS
Etobicoke, Ontario, Canada · On-site
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Track Surface Maintenance, Staff Supervision, Heavy Equipment Operation, Interpersonal Communication, Leadership
Hamilton, Ontario, Canada · On-site
$18/hr–$19/hr
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Customer Service, Cash Handling, Communication Skills, Mathematical Calculations, Point Of Sale Systems
Hamilton, Ontario, Canada · On-site
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Beverage Preparation, Customer Service, Communication Skills, Payment Collection, Mixology
Etobicoke, Ontario, Canada · On-site
$17/hr–$17/hr
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Customer Service, Cash Handling, Point of Sale (POS), Inventory Management, Mathematical Calculations
Etobicoke, Ontario, Canada · On-site
$90k–$105k/yr
A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past,…
Skills: Network Administration, Cloud Infrastructure, Enterprise Desktop Management, Azure, AWS
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The Hospitality Attendant is responsible for preparing and serving food and beverages while providing exceptional customer service. They must also manage retail transactions, maintain inventory, and ensure the cleanliness of service areas.
Candidates must have at least two years of experience in retail or hospitality and possess Smart Serve and Food Handlers certifications. Strong communication skills and the ability to handle cash and point-of-sale systems are required.
With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.
Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.
This position will be responsible for the preparation, sale and exceptional service of food and beverage (both alcoholic and non-alcoholic drinks) and other retail products available to customers at the Teletheatre.
Provide prompt, friendly and courteous service to customers at all times
Provide full service to customers with all food, beverage and retail purchases.
Assemble, portion, heat, cook and bake food items as per established specifications
Prepare, dispense and serve alcoholic beverages which include but are not limited to beer, wine, spirits as per established recipes and standards, and Smart Serve guidelines
Prepare and serve hot and cold non-alcoholic beverages as per established specifications
Accurately process all customer retail purchases and payouts through OLG lottery terminal and point of sale systems as required
Address all customer product and service needs, requests and concerns promptly
Pick up, count and verify floats on a daily basis
Collect and remit daily cash receipts along with supporting paper work Clean and sanitize work prep, service areas and all food service equipment
Complete and submit all required opening/closing inventory counts & documentation including but not limited to food and beverage products, race programs, lottery tickets
Perform daily inventory of retail products as required by manager
Assist in monitoring product inventories and reporting deficiencies
Consistently maintain and replenish supplies in service areas
Report supply or equipment deficiencies to the MOD.
Assist in merchandising of product and/or services
Train and assist new personnel in established procedures and safe use of equipment
Direct all customer complaints beyond scope of position to the Manager on Duty (MOD).
Ensure adherence to all applicable government regulations including but not limited to the Ontario Lottery and Gaming, the Alcohol and Gaming Commission of Ontario, Ontario Racing Commission, Canadian Pari-Mutuel Agency and the policies defined by Woodbine Entertainment Group
Knowledge of food preparation and service techniques, and beverage service practices
Knowledge of Safe Food Handling practices and sanitation guidelines
Sound knowledge of point of sales systems
Demonstrated high quality service skills. Going above and beyond for the customer and exceeding expectations.
Ability to multitask and work under various business levels
Ability to communicate effectively in English (oral and written)
Strong communication skills required to interact effectively with customers and colleagues
Proven ability to be friendly, professional and courteous with customers at all times
Strong tendering knowledge and processing procedures (counting and balancing) e.g. cash, debit and credit cards.
Ability to count and perform physical inventories of products and retail assets
Proven accuracy in performing mathematical calculations
Minimum two (2) years of related experience in retail or hospitality or other related service industries
Smart Serve Certified
Food Handlers Certificate
Secondary School Diploma an asset
Reason for vacancy: Replacement
Pay Rate: $19.25 during probations and $20.25 after probation
We use AI-powered resume screening software to help identify qualified candidates based on the criteria in this job posting. All applications prioritized by the system are subsequently reviewed by our hiring team to ensure a fair and human-centered selection process
Diversity, Equity, Inclusion and Belonging
Be Yourself.
We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.
Industry-leading employer dedicated to creating winning experiences. Join our team today!
Guided by our Values and Beliefs, Woodbine Entertainment commits to providing an authentic and empowering work experience! As a world-class racing industry leader, we need passionate and exceptional people to join us as we create a sustainable future for horse racing while transforming our sites into premier gaming, recreation, work / life and entertainment facilities. Working together as part of a united team, our people play a vital role in creating an exciting future for our company and the sport of horse racing in Ontario. Please reach out if you're ready to embrace change and be part of a new breed of experience while working for one of Canada’s certified Great Places to Work!
Offices: 555 Rexdale Boulevard, Toronto, Ontario M9W5L2, CA · 9430 Guelph Line, Milton, Ontario L0P, CA · WEGZ Stadium Bar, 2601 Rutherford Road, Vaughan, Ontario L4K2N6, CA · 1661 Queen St East, Toronto, Ontario M4L 1G5, CA
Industry-leading employer dedicated to creating winning experiences. Join our team today!
Guided by our Values and Beliefs, Woodbine Entertainment commits to providing an authentic and empowering work experience! As a world-class racing industry leader, we need passionate and exceptional people to join us as we create a sustainable future for horse racing while transforming our sites into premier gaming, recreation, work / life and entertainment facilities. Working together as part of a united team, our people play a vital role in creating an exciting future for our company and the sport of horse racing in Ontario. Please reach out if you're ready to embrace change and be part of a new breed of experience while working for one of Canada’s certified Great Places to Work!
Offices: 555 Rexdale Boulevard, Toronto, Ontario M9W5L2, CA · 9430 Guelph Line, Milton, Ontario L0P, CA · WEGZ Stadium Bar, 2601 Rutherford Road, Vaughan, Ontario L4K2N6, CA · 1661 Queen St East, Toronto, Ontario M4L 1G5, CA
