Berlin, Germany · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Interpersonal Communication, Multitasking
Lima, Lima, Peru · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Customer Service, Front Desk Operations, Interpersonal Communication, Multitasking
Austin, Texas, United States · On-site
$21/hr–$23/hr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Interpersonal Communication, Multitasking
London, England, United Kingdom · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Lead Qualification, Inbound Sales, Outbound Prospecting, Pipeline Building, Salesforce
New York, New York, United States · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Interpersonal Skills, Networking, Verbal Communication, Written Communication
Medellín, Antioquia, Colombia · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Sales, Account Management, Deal Closing, Negotiation, Customer Service
City of Brisbane, Queensland, Australia · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Customer Service, Interpersonal Skills, Multitasking, Verbal Communication, Written Communication
Ciudad de México, Mexico · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Lead Qualification, Prospecting, Pipeline Building, Cold Calling, Cold Emailing
London, England, United Kingdom · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: International Payroll, EMEA Payroll, Pacific Payroll, Managed Payroll Solutions, SOX Controls
Portland, Oregon, United States · On-site
$19/hr–$20/hr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Customer Service, Hospitality, Front Desk Management, Interpersonal Skills, Multitasking
New York, New York, United States · On-site
$150k–$178k/yr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Facilities Management, Vendor Management, Strategic Leadership, Budgeting, Financial Forecasting
Chicago, Illinois, United States · On-site
$21/hr–$23/hr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Interpersonal Communication, Multitasking
Bethesda, Maryland, United States · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Interpersonal Skills, Networking, Verbal Communication, Written Communication
Denver, Colorado, United States · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Interpersonal Skills, Networking, Verbal Communication, Written Communication
Edinburgh, Scotland, United Kingdom · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Customer Service, Hospitality, Front Desk Management, Interpersonal Skills, Multitasking
London, England, United Kingdom · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Sales Leadership, Leasing Transactions, Pipeline Management, Market Analysis, Relationship Building
Washington, District of Columbia, United States · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Interpersonal Skills, Networking, Verbal Communication, Written Communication
New York, New York, United States · On-site
$30/hr–$40/hr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Calendar Management, Travel Coordination, Expense Reporting, Project Management, Microsoft Excel
Miami, Florida, United States · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Member Engagement, Event Planning, Interpersonal Skills, Networking
Dublin, Leinster, Ireland · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Relationship Building, Multitasking
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the primary point of contact and face of WeWork by managing the front desk and fostering a collaborative community through member engagement and events. Oversee daily building operations, including mail processing, key management, and ensuring facility efficiency.
Preferably a college graduate with at least one year of hospitality experience and strong interpersonal skills. Must be proficient in basic computer skills and demonstrate a passion for entrepreneurial communities.
At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.
As a Community Associate, you'll be the primary point of contact for the Community and act as the “face” of WeWork! You will report to your building each day to support the Community Management team.
Build a welcoming and collaborative community environment amongst our members through events and building relationships between members!
Ensure that your building is fully operational and processes are running efficiently.
Drive growth and promotion of WeWork-provided service offerings.
Take direction from the Community Lead and the Community Manager to support the Community Team as necessary.
All of this while illustrating WeWork’s core values and working towards achieving our mission.
Depending on the location you are assigned, you’ll either work with a variety of members from different backgrounds and industries, or focus your efforts on one of our Enterprise clients. Employees supporting our Enterprise locations may have different holidays, technical systems, operational and relationship requirements, and property management responsibilities than employees in our Classic locations.
Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.
Greet members and guests with a warm and welcoming demeanor.
Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly sign-in via Welkio tablet.
Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.
Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc.
Keep the front desk clean and organized.
Notify members of any food deliveries and couriers.
Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.
Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.
Consistently celebrate members’ successes and milestones through gifts and notes.
Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters.
Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).
Input notes into Kube or equivalent system about Members.
Identify and execute opportunities to connect members with each other.
Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
Be active on the WeWork member network to engage members.
Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.
Ensure music levels and activations are appropriate to the daypart and occasion.
Write and send broadcasts relating to building updates.
Receive, process, sort, and organize all mail.
Locate and issue posts via the regional system to members upon request.
Keep the mailroom organized and clean.
“Return to Sender" for unidentified mail and former member mail after 30 days of no-pick up.
Ensure courier parcels have all the correct details for scheduled pick-ups.
Investigate, escalate, and resolve 'lost' packages.
Know and explain WeWork policies and procedures around mail and mailroom.
Track, audit, and organize keys collected and distributed.
Manage keycard stock and request new inventory as needed.
Collect keys and key cards upon move-out.
Review location and how to use each piece of Emergency Equipment.
Provide support for an automated coffee machine for guests and members.
We’d love to hear from you if you meet the qualifications below:
College graduate with a four-year degree preferred, but not required
1+ years of hospitality experience
Customer service and/or sales experience a plus
Must have strong verbal and written communication skills
Outstanding interpersonal and multitasking skills
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
Passion for entrepreneurial communities
Passion and understanding of WeWork’s mission and values
Proficient in basic computer skills
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
Whether you’re an established enterprise or a growing startup, discover flexible spaces and solutions to move your business forward with WeWork. Welcome to the workplace of tomorrow.
Offices: 115 W. 18th Street, New York, NY 10011, US · Avenida Paulista, 1374, Sao Paulo, SP 01310-100, BR · 12 Grove Mews, London, England W6 7, GB
Whether you’re an established enterprise or a growing startup, discover flexible spaces and solutions to move your business forward with WeWork. Welcome to the workplace of tomorrow.
Offices: 115 W. 18th Street, New York, NY 10011, US · Avenida Paulista, 1374, Sao Paulo, SP 01310-100, BR · 12 Grove Mews, London, England W6 7, GB
