Paris, Ile-de-France, France · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Customer Service, Hospitality, Interpersonal Skills, Multitasking, Verbal Communication
New York, New York, United States · On-site
$90k–$120k/yr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: SQL, Tableau, PowerBI, Snowflake, Airflow
Paris, Ile-de-France, France · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Member Engagement, Event Planning, Interpersonal Skills, Networking
Newcastle upon Tyne, England, United Kingdom · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Member Engagement, Event Planning, Interpersonal Skills, Networking
Los Angeles, California, United States · On-site
$23/hr–$25/hr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Relationship Building, Multitasking
Atlanta, Georgia, United States · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Interpersonal Skills, Networking, Verbal Communication, Written Communication
Manchester, England, United Kingdom · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Interpersonal Communication, Multitasking
Seoul, South Korea · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Interpersonal Communication, Multitasking
Paris, Ile-de-France, France · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Customer Service, Hospitality, Communication, Interpersonal Skills, Multitasking
Hamburg, Germany · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Member Engagement, Event Planning, Interpersonal Skills, Networking
Berlin, Germany · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Customer Service, Interpersonal Skills, Front Desk Management, Multitasking, Verbal Communication
Las Vegas, Nevada, United States · On-site
$48k–$128k/yr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Full Sales Cycle, Lead Generation, Prospecting, Deal Structuring, Market Analysis
London, England, United Kingdom · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Interpersonal Communication, Multitasking
Singapore, Singapore · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Relationship Building, Multitasking
Palo Alto, California, United States · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Customer Service, Interpersonal Skills, Multitasking, Verbal Communication, Written Communication
San Jose, California, United States · On-site
$22/hr–$23/hr
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Interpersonal Skills, Customer Service, Multitasking, Verbal Communication, Written Communication
Lima, Lima, Peru · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Customer Service, Interpersonal Communication, Multitasking, Front Desk Operations
São Paulo, São Paulo, Brazil · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Member Engagement, Event Planning, Interpersonal Skills, Networking
City of Brisbane, Queensland, Australia · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Front Desk Management, Customer Service, Event Planning, Relationship Building, Multitasking
Berlin, Germany · On-site
About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading…
Skills: Hospitality Management, Member Engagement, Event Planning, Interpersonal Skills, Networking
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the primary point of contact for members and guests, managing front desk operations and guest registration. Support the community management team by maintaining building amenities and handling mail and packages.
Candidates should be people-oriented with strong communication skills and a background in hospitality, retail, or customer service. A secondary school certificate and basic computer proficiency are preferred.
At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.
As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork’s beautiful locations on weekdays only to support the Community Management team.
Depending on the location you are assigned, you’ll either work with a variety of members from different backgrounds and industries, or focus your efforts on one of our Enterprise clients. Employees supporting our Enterprise locations may have different holidays, technical systems, operational and relationship requirements, and property management responsibilities than employees in our Classic locations.
Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly.
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns.
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling.
Help ensure your building is fully operational and make adjustments when needed.
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary.
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests.
All of this while illustrating WeWork’s core values and working towards achieving our mission.
Greet all members and guests with a warm and welcoming demeanor.
Cover the front desk during the building’s set business hours and be an on-site point of contact for members, located at the Community Bar.
Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies.
Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported.
Support with issuing and collect keys from members and guests as needed.
Keep the front desk clean, organized and free of clutter at all times.
Notify members of any food deliveries and packages.
Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of Community that WeWork is known for.
Keep track of relevant member notes and information in WeWork systems.
Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant.
Identify opportunities to celebrate members’ successes and milestones.
Know and be able to explain WeWork policies and procedures to members and guests.
Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
Assist with the handling mail and packages throughout the day including receiving, processing, sorting and organizing.
Know and be able to explain WeWork policies and procedures around mail and mailroom.
Monitor our spaces and make adjustments when needed, for example, picking up rubbish, resetting chairs, and straightening pillows.
Help maintain building amenities throughout the day, for example, restocking of the Community treat bowl, keycards, printers, etc.
Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed.
We’d love to hear from you if you meet the qualifications below:
You’re a people-person—you enjoy meeting new people from all walks of life
In-person interactions energize you and you have outstanding interpersonal skills
You feel comfortable and confident being the face of the brand
Helping others gives you a sense of accomplishment
You work well in a team and can roll up your sleeves to help when needed
You’re able to multitask while always prioritizing the member experience
You’ve worked in hospitality / retail or customer service before which is preferred but not required
You have strong verbal and written communication skills
You are comfortable with and proficient in basic computer skills
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
You show a passion and understanding of WeWork’s mission and values
You have a secondary school certificate which is preferred but not required
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
Whether you’re an established enterprise or a growing startup, discover flexible spaces and solutions to move your business forward with WeWork. Welcome to the workplace of tomorrow.
Offices: 115 W. 18th Street, New York, NY 10011, US · Avenida Paulista, 1374, Sao Paulo, SP 01310-100, BR · 12 Grove Mews, London, England W6 7, GB
Whether you’re an established enterprise or a growing startup, discover flexible spaces and solutions to move your business forward with WeWork. Welcome to the workplace of tomorrow.
Offices: 115 W. 18th Street, New York, NY 10011, US · Avenida Paulista, 1374, Sao Paulo, SP 01310-100, BR · 12 Grove Mews, London, England W6 7, GB
